Breakfast was tasty with a variety of hot and cold food. Double Room was big enough for two people to move around easily with an added touch of a balcony. Everything was comfortable and clean though if you wanted your room cleaned you would have to ask at reception before 10am. Wasn't an issue though. Shower Gel and handwash provided in bathroom. Location wasn't too bad at all with the main shopping areas just down the road.

The bar was in the small reception area and I thought space was very restricted especially when people are sat in reception. Would be good to have it in another area of the hotel somewhere for guests to lounge.

Staff were very friendly and helpful when asked questions and advice. Breakfast options were really good and well prepared. Room was amazing even though was ground floor with no view it was very well heated and bed was super comfy, also had plenty storage and a fridge.

Location was biggest downside as it is a good 20-30 minute walk from downtown and harpa. Has no evening meal options but there is a good food court at end of road.

The hotel was very clean and we felt the triple room we had was homely and spacious . The beds were really comfortable and Icelandic wool blankets are provided if you ever need warmth which is a nice touch . We had stayed here before four years ago and had very much enjoyed our stay then so were delighted that the hotel was as we had hoped . It provides what you need and the staff who were at reception were always very friendly and helpful

There isn’t anything I didn’t like

When we arrived at 8 AM, we could have left our luggage until check-in time, but 2 rooms were ready and we took an offer of early check-in for a reasonable fee. It was a great relief to unpack our bags and rest and freshen up before exploring Reykjavik. I liked the location, which was away from the Center and therefore quiet. The Food Hall with several good choices was a short walk away.

The bathroom had only a half sink with a shelf over it, so you had to lower your head very carefully to not bump it. Also we had trouble figuring out the shower controls. It would be helpful to have instructions.

Hotel staff was very polite and helpful Spacious room with both shower and bath in the bathroom Comfy and big bed Amazing breakfast with lots of choice (English breakfast, continental, lots of fruits and veggies, pastry, even waffles) Luggage storage available after check out British TV channels on TV, nothing like catching up on old Kitchen Nightmares episodes after a long day of activities 😀 Quiet neighborhood, just few minute walk to the center

If you are a light sleeper and you pick one of those renovated rooms on the ground floor, I recommend bringing earplugs and maybe a sleep mask. Windows in my room were next to garage entry, not a big issue but there was heavy traffic around 10-11 pm and then in the morning.

Location perfect! Away from the buzz in town but very close to the main streets, restaurants, bars, services. Room: it looks like an old hotel but the room was great size, bed and pillows very comfortable, shower ok, did it's job. Nothing bad to say. Reception: unfortunately I didnt catch her name but the girl in reception in day time was soooo helpful and polite. Breakfast amazing! Many options to choose from for all tastes.

I gave a lower score to value for money only because I think it could be a bit less expensive, but Iceland is expensive, so not really a problem.

Location is perfect just a few minutes walk to shops and restaurants in the city. The guys working on reception were great very helpful and great customer service. The rooms were clean and the beds were really comfy. The breakfast is amazing there is so much choice and good quality. I will definitely stay here again in future when I visit Iceland

Nothing. Everything was great

The breakfast was outstanding. Great variety of food , wonderful breads and pastries and excellent cappucino machine. Helpful front desk and breakfast room staff. Quiet room with comfortable beds.

Our room was small and felt gloomy due to gray paint and industrial vibe and lack of a comfortable chair. The soap dispensers in the bathroom were of bad design and partially broken.

Location is very good and decent.. Most of the required points are in walking distance.. We loved and enjoyed the Breakfast for quality and selections.... worth the price they charged.. The reception was very helpful and attentive... Altogether we came back happy

No drinking water. They could provide atleast one drinking water Bottle... and my suggestion to install a refill point in Reception area. Water is a basic thing, without which any guest will feel the discomfort..

Everything! the staff were exceptionally helpful, breakfast delicious and the room were great. The closeness to the downtown. I went to the Sundhollin Public Baths which was a short walk from the hotel and it was a wonderful.

I unplugged the room refrigerator because it made the sound of someone snoring (not a big deal). Just a bit of advise for your city and country: you want to eliminate the rabbits before they overrun the city and country. They will damage your parks and agriculture and impact tourism. I deal with rabbits where I live, they have destroyed my garden and flower beds repeatedly.