The hotel is in an ideal location across from St. Stephen's Green and near the foot of Grafton Street. A walk to Trinity College Parliament Square takes about 15 minutes and from the Hotel to Tara Street Train station about 20 to 25 minutes. There are many pubs and restaurants within a short walking distance. We did not try the food available at the hotel, but it does have an attractive lounge and dining area. We chose a courtyard view and the room was very quiet. We used the laundry service and it was prompt. Put it out in the evening and have it returned next day. One minor complaint. The window shades have plastic faux chains on them and they do not handle the pulling to open and close the shades as the chain ends are weak - poor design. If this is the most serious complaint anyone may have, of course one will have a very pleasant stay.

Window shades are problematic to operate due to poor plastic pull chain mechanism. No manual or description of offerings in the room.

The hotel was very central, right next to Grafton Street and a shopping mall on the corner. Everything we wanted to see was a short walk away and we did walk to many places including Trinity College and Dublin Castle. Lots of bars, cafes, and traditional pubs are close by. The hotel was very nice inside, clean and modern with helpful staff. The room had been recently renovated and was all new. Very spacious, with a good wardrobe/closet size for 2 people. The bathroom was great - they had the same shower head/system as us at home and good water pressure. The bathroom toiletries had a lovely smell. Breakfast was excellent, one of the best breakfasts we have experienced and we travel a lot. My husband was eating three courses for breakfast every day, starting with fruit pots, then a hot cooked meal, and ending with something sweet, like a chocolate croissant or mini muffins with jam. The hot breakfast menu was excellent, and there were bars with all sorts of other things for you to choose from - cereals, yogurt pots, baked goods, etc.

Nothing - everything was fine.

Location was excellent

We paid over Eur500 for one night. Nice hotel but not worth that. I have expected better for the money we paid. Our bed was 2 beds pushed together and we could feel the seam in the middle. No cold water from our bathroom tap - regardless of which direction we turned it water was piping hot. Drinks in the bar full of ice, cocktails limited. Couldn’t get a table in the bar to eat when we came back to the hotel so we ended up going back out to eat. Breakfast nice but very very expensive for all that we ate. Sorry Fitzwilliam but you are over rated

The location of the hotel could not be any better. It faces St Stephen's Green and is right around the corner from Grafton Street and also from a stop for the hop on hop off bus tour. The decor is very modern and upscale and the room was comfortable, had plenty of storage and a view of the garden. We arrived earlier than check in time from an early flight and the staff were happy to hold our bags while we went out and explored Dublin.

Definitely a small thing, but this is a very upscale hotel...there was nowhere to plug in a hairdryer or flatiron with a view of a mirror. This is an issue in many European hotels because of the "no outlets in the bathroom" thing, but just placing a mirror within a reasonable view of an outlet would be an easy fix.

Everything was faultless and seamless. The staff were SO lovely, the hotel and room were super clean with the housekeeping providing an exceptional service every day. The lobby area was really cosy. What made it extra special was the fact we were there for our anniversary and the hotel left us a celebratory brownie in our room on the first night, offered Prosecco on arrival and also an Easter egg on Easter Monday. Exceptional customer service! Never stayed at a hotel like it. We will absolutely be returning. Thank you for making it so special!

Nothing! Everything was extra special.

My stay at The Fitzwilliam was probably one of the best hospitality experiences of my life. EVERYTHING from the staff at check-in to the gorgeous room and the thoughtful housekeeping exceeded my expectations. I have stayed at more expensive and more "luxurious" hotels without feeling the genuine care and attention to detail that infused every aspect of my stay there. My travelling companion and I were really impressed by the many small touches and gestures that made this a very memorable experience. Thank you, Fitzwilliam!!!

The breakfast buffet lacked some of the love and care that we came to expect from the Fitzwilliam. Having said that, hotel breakfast buffets rarely excite or impress.

Everything about our stay was wonderful, beautiful quiet room which is unexpected in the center of the city on a busy Friday evening, beautiful breakfast and some of the most genuine and lovely staff we have encountered in a long time. It was a special birthday for me and the stay was a gift from our daughter, when she called to ask if a late check out was possible as we were dining the following day for lunch in the excellent Glovers Alley in the hotel, she did not request any mention of the birthday be made and yet we arrived at our room to a beautiful cake, a thoughtful note from the manager and two glasses of Prosecco. The thoughtfulness extended to them noticing at check in that our other daughter was staying too and they dropped a glass to her room also. Such genuine attention to detail is a rarity these days and it elevated the whole stay to another level. Thank you so much, we had a wonderful time.

We had a magical stay. It is the first time I have stayed at a hotel where the staff enjoy working. They all express a sense of joy. This is so rare. What ever they are doing - keep doing it. We spent so much time in the lounge and bar because it was so wonderful. They genuinely wanted to make your stay enjoyable and make sure we were happy. Thank you,.

OK, the furniture in the lobby is so uncomfortable. They look amazing but unless you are 6 feet to sit on the couch or 4 feet to sit on the chairs you are uncomfortable. They were put there to look good not encourage lounging.

Fantastic location - on St Stephen’s Green and at the top of Grafton Street, which makes it a top location for shopping, nightlife and walking about the city. The staff are all lovely and friendly - and don’t change much, which says a lot about the owners. The hotel continually refurbs/refreshes rooms and everything is superbly designed and laid out. New bar downstairs is lovely and their cocktails have gone to another level - Paulo recently joined their team and is a master of cocktail making. Carpark directly underneath hotel with lift to lobby. I stay there regularly, sometimes for work and other times for leisure. Can’t recommend it highly enough.

Location was fab! travelled work work and was within walking distance to the event I was attending, while also less than a minutes walk to grafton street! St stephens green also directly opposite. Lovely location. Easy to get to and convenient carpark under the hotel with direct access, which is a must when coming to dublin. Knowing the location and convenience to shops and carpark I would come back with my children for a trip! :)

Wish I stayed another night to enjoy the area more.