The staff were lovely and so professional. The ladies in the breakfast room were very attentive and all of them smiling and so pleasant. The location is perfect, within walking distance of everything you would want to see or do in Dublin.

The bed was uncomfortable and a little more attention could have been paid to the cleanliness of the rooms ( the walls in both rooms we stayed in needed a wash). The stairs up to the rooms with luggage was a struggle and if someone out of shape or elderly books this hotel I would suggest asking for a lower floor.

Beautiful hotel. Staff were very friendly, helpful and professional. Our room was really comfortable and quiet. We were at the back of the hotel and the windows were partially frosted for privacy, there was a ventilation system just below the bathroom window, but it really wasn’t a problem for us. We paid for the cheapest room and it far exceeded our expectations. The aircon and heating system worked incredibly well. Huge comfortable bed and great pillows. The breakfast choice was great, I loved the fresh fruit salad, the yogurt with granola, croissants, poached eggs, orange juice and coffee. The only niggle was that the bacon and a few other cooked items were tough. Location was great, really central, but also in a quiet location.

The room was lovely, spacious and very well appointed and the beds were super comfortable. Great attention was paid to everything

The TV ocassionally had trohble finding the areial signal however this is not an issue to me at all.

Complementary upgrade. Great Breakfast.

Excellent breakfast. Nice shower pressure and hot water. Prime location.

We booked a Superior King room for 6 nights, and first we were given a corner room that had a 45 degree angled wall that cut across the space. It was small and cramped; it definitely should NOT be sold as a Superior King. We were at first told there was no other Superior King available, but then we were given the option to move to room #112 which, out of desperation, we did. While room #112 was large, we were in the basement--one window that let in no light and that looked out onto concrete--and there was no decorative fireplace. It was definitely NOT like the photos on the website.

Room was small but we knew that on booking. It was beautifully decorated with an exceptionally comfortable bed and was spotlessly clean. As it’s bang in the city centre we expected it to be quite noisy but it was actually not too bad at all. Breakfast was delicious and substantial with plenty of choice. All of the staff were friendly encountered were warm and friendly. It was a 3 minute walk to the National Gallery and the main shopping area and there were a wide variety of pubs and restaurants close by too.

Nothing. Everything was just as we expected and we’d love to return one day.

The staff were very friendly and helpful. The whole hotel was very clean. The pillows exceptionally comfy. The facilities in the room were of a very high standard; water, tea, coffee and biscuits, wine glasses, iron, hairdryer etc. I loved having a fridge. The shower was really good and the products also lovely. I like the fact that you can open the windows to let fresh air in, this a big selling point for me. Also being able to control the temperature was great. The breakfast is excellent. It is a lovely hotel and so central to everything.

It was all fantastic, but I would have loved it if the TV could have had the Apps to access Netflix or iPlayer.

Breakfast and location were great. Room was large and had nice amenities...coffee,tea, water,robes and books on Dublin. Bed was very comfortable and the whole place was extremely clean. The decor was very understated and relaxing. The staff was very pleasant and helpful. We would definitely return.

Not really an issue but Reception did not open until 7am and our flight from the US got in very early so we had to wait on the street but only for 10min. They held all our bags and placed them in our room for us which was very helpful as there are a lot of stairs if you are not on the ground or first floor. Our room was available at noon, way before the usual check in, so we appreciated that.

Central location however away from the noise which was great. Lovely hotel. Easy to find after exiting the airport shuttle bus by the river. Quiet, modern, clean and well positioned room with a comfy bed, smallish bathroom and good air conditioning. We stayed upstairs. Helpful reception staff. We were asked if we needed help with our bags but just had small carryon bags which we had no trouble carrying up ourselves. Nice breakfast in lovely setting downstairs. We stayed mid December so Dublin itself was crazy with noisy work Christmas party celebrations however we were pleased we didn’t hear them from the hotel! We couldn’t get into a closeby restaurant for dinner - but it was Saturday night so will know to prebook next time! Would stay again if in Dublin.

Only comment is to ask reception how to turn down the heated towel rail in the bathroom so the heat doesn’t radiate into the bedroom as well.

I had a lovely accessible room. Breakfasts were excellent, served by pleasant, helpful staff.... Location is fantastic - close to art galleries, museums, Trinity College, shops, Luas etc Staff were always professional, thoughtful and helpful...

Nothing stands out as unlikeable ...the beautiful Georgian building meant that stairs had to be navigated, pulling unwieldy suitcases....but the wonderful staff were so helpful that this was never an issue Price of accommodation did seem high but this also seems to be a reflection of the increased costs generally in Dublin...