Did not have breakfast and meeting friends. Room large and v comfortable. my husband worked from the room. Pool was lovely and steam room. Staff at reception v helpful. Bar staff scarce and may need further training but there was party on in hotel. great having water option like sparkling and double filtered in corridor.

Bar was v slow and had to ask other staff for cocktails and drinks info. cold area away from fire.

The room was very clean and comfortable. The staff were friendly and professional. The ambience and location of the hotel is excellent.

The only disappointment was the breakfast. The cooked breakfast was cold. There was a lack of choice in the breads and pastries and I would have liked more variety in the fruit on offer.

Beautiful hotel and friendly staff. Breakfast was amazing but dinner wasn’t as good as I expected. Ordered steak which was very underwhelming for nearly 40 euro nothing on the plate that cheered it up looked like a 6oz steak with a bit of goo (minced mushroom puree) in half a red onion. Very disappointing. My mum had chowder as her main and she said it wasn’t nice she left half. We also waited a while on it and most of our dinner was just warm. One sent back her lamb dish as it was cold in the middle. Staff replaced it tho and that was the nicest dinner on the table. We waited a while on everything so didn’t stay for desert as 40 other guesses arrived for dinner and I think we got overlooked because of them. We all used the spa facilities, treatments were amazing however again I was a little disappointed the no robe was offered beforehand especially to my mother who was getting her first ever facial and had everything done in her jumper and clothes. So when she came out to met us in thermal relaxing room she was fully dressed and we left not long after that as she didn’t want to go back in and get changed. I never got offered my robe before hand either, I did after facial. I think you should be stripped and in robe and slippers before starting any treatment as more relaxing.

One lift was broke and my mum was in a wheelchair so other lift was always busy.

Fabulous location, stunning hotel. Had one of the best sleeps ever!

The only thing was we were there for the graduation but I had been unwell the few days before so appetite wasn’t there. I had known there was a “graduation dinner” of some sorts that could be booked, for either a 2 or 3 course meal before the graduation. However we just wanted say a portion of chips each (again hadn’t the appetite for any more unfortunately due to being unwell). So I asked when we waited to be seated could we just do that….i was met with a blank stare and a nod of the head for a no. Surely it makes no odds (seeing as we had also already stayed, paid for a room and also paid for dinner for 4 people the night before)…but no, were literally told we could not sit and order something small…

The staff were excellent - Katie and Hela on reception in particular were so helpful, efficient, and knew exactly what I needed for my stay. Big comfy bed, Elemis products in the bathroom (shampoo conditioner combo that I'll go out and buy), fridge in the room - all good.

"Coffee making facilities" with instant coffee should be a crime. All kidding aside, the flat white coffee from the dining room was excellent but a coffee machine would have been much better. Windows weren't soundproofed, could hear traffic and noise in the night and the socket by the bed was super far from the nightstand, which was annoying but not the end of the world.

Fabulous stay , we arrived a hour before check in. Although our room was not ready we were checked in and we were free to use the leisure facilities while we waited for our room to be ready . Pool area was great and changing rooms were so clean. Great lockers there too . We loved the outdoor jacuzzi . We booked a superior king room and it was fabulous with a lovely view and included Slippers and robes . The fridge in the room was also a great bonus and we loved the treat vending machines , water dispensers and ice machines beside the lift on each floor , very handy ! Breakfast was fantastic with lots of choice. All the staff were so lovely and hats off to the housekeeping team responsible for a spotlessly clean room and bathroom. Can’t wait to go back

Nothing

We've been to the Galmont a few times before and it's always been really good. The staff are lovely, the rooms clean and the location is fabulous, just off Eyre Square. We had accidentally booked two rooms instead of one and this was sorted out for us quickly which I appreciated. The breakfast spread was fabulous both mornings. Unlike some other hotels, it's worth having breakfast in the Galmont.

There's an unpleasant damp smell in the corridor of the 3rd floor. It's been there the last two times we've been there. I wonder if it's coming from the water fountain near the lift but don't know for sure. The same damp smell seemed to be in the en suite bathroom as well. It wasn't overpowering but it was there. We could see no other signs of dampness though. Speaking of the water fountain; it would be handy to have a jug in the room to put the water into so that we could bring more than a glass back to the room with us. Hotel prices in general have gotten terribly expensive, not just the Galmont but at over €600 for a room for two with breakfast both mornings it's getting to be too expensive for us.

Leisure centre was excellent. Outdoor jacuzzi was our favourite, breakfast variety could not have been better.

Better selection of basic bar food. As I was a none alcohol drinker I was looking forward to drinking non alcohol Guinness or draught oo beer , only thing available was small bottles of 00 beer needless to say l did not use the bar or restaurant because of this. We chose to drink and dine elsewhere. Why can't the hotel provide 00 draught beers as people's choice change. Parking charges at hotel are supposed to be cut rate for guests but right next door you can get parking at the same rate so hotel are not doing you any favours.

All the staff were so lovely especially the reception staff. We were given a complimentary upgrade as we were celebrating our engagement which was absolutely beautiful over looking the river. The beds are very comfortable and the level of house keeping was top class. The location is absolutely perfect for a Galway city trip, less than 5 minute walk to eyre square yet tucked out of the busyness so it is quiet.

Breakfast had a great selection but felt the quality of the food on the hot buffet could be improved. The fact you have to pay to use thermal suites and car parking should not be extra. You would expect this to be already included in the price especially as the cost per night is quite expensive already.

The location is amazing! We stayed on the adult only floor. The rooms were very big with a fab balcony, his and hers sinks, large bath and shower. We had food in Coopers which was a nice, limited menu but I'm sure something for everyone nonetheless. We used the spa also, both of us had full body massage and facials which was heavenly.looking forward to returning very soon.

Although the hotel was amazing and I will definitely return, there were a few things I would like to see improved. Furniture on the balcony, the weather was lovely during our visit, it would have been nice to sit out with my morning coffee. Our balcony also had loose floor boards that my husband tripped over, (we informed the staff), there was also a lot of cigarette butts on the balcony stone area. The staff in Coopers were very distracted. We got asked 3 times if we ordered whatever dishes they were holding at the time.