Location was amazing, room overlooking the lake with a stunning view and ease of access to the path along the lake for a walk/run. Hotel was clean and tidy.

The hotel was 5 star but felt like 5 star from previous decade. Whilst hotel was clean and tidy it was 'older' and much less modern than other hotels but that was probably reflected in the price. We were wakened before 9am on Saturday morning from a member of staff wanting to restock the mini bar as we'd not thought to put on the do not disturb on the door but it was v early and unexpected. The bar downstairs was quite cold. The staff were super polite and the food was good but it was a bit slow to be served.

The location is astonishing. It is very clean and well maintained. The staff is polite and patient. The room was specious and very comfortable. The linens were impecable. A hotel for lovers of classic elegance. Not appropriate for lovers of modern design and gadgets.

Yes, it needs a little recarpeting and maybe some refurbishing here and there, but nothing that will ruin the experience for a couple who loves beautiful views, comfort and are not a particular fan of modernity.

The view from our room was excellent, the lake, swans, ducks, snowed mountains and boats were amazing. The location was extraordinary, we could walk everywhere we wanted to go. The front desk staff were amazing. Artemisa, Leandro and Bruna were very kind and helpful, they went above and beyond to help us and gave us what we needed and everyone from room service helped us as well. I would like to thank everyone for their hard work in making our stay so welcoming and wonderful, we really appreciate it. I truly recommend this hotel to everyone visiting Montreux, believe me, you won’t regret it ❤️

Nothing, we liked everything. No complaints at all

Location and stunning balcony views

Room a bit tired and had two single beds with single quilts pushed together, not a large double as advertised

This was our favorite hotel we stayed at in Switzerland! It was nice and spacious, super comfortable, and it a really great location right on the lake! The waterfront area that you can walk along was so cute (we saw swans!) and lively! There were great restaurants at the hotel and nearby, along with ice cream, outdoor bars, mini golf, and more! They even had a designated dock/ swimming spot in the lake for hotel guests which was so unexpected and nice— we got it all to ourselves too! The front lobby was very nice— they have lots of seating and even a little place to play board games. The staff was so kind and helpful! It was also in a great spot close to bus stop which we took into Vevey which loved! We came for our honeymoon and it was the perfect combo of lively, romantic, relaxing, and fun!

Pool set up could have been better it was kind of gross walking through the foot water thing! And a little tight to sit by pool. But outside rooftop area near pool was very nice just wish you didn’t have to go all the way up/down the stairs to get to/from the pool.

Nice and clean,Location and public transport

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really nice hotel

bad internet connection

All the staff that attended to us were very helpful, but one

When we arrived we were approached by a mature man asking what we needed. Then suggested that we have the wrong location we must have got the name wrong and it would be across the road. I then explained that we were in the right location and could prove it he then left us to be attended by reception. We did arrive wearing back packs and small suitcase. We had just done the train trip. I felt he was judging us by our appearance, what he should’ve realised was, we had already had payed for our accommodation one month prior. Next time he shouldn’t judge people that are helping pay his wages.

The view was gorgeous and it was lovely to have a big balcony to sit out on for meals and drinks. The room was a good size and the staff were very friendly.

After a very long walk in the rain, we came back to be told they couldn’t provide lunch anywhere in the hotel because they had events on all day! We found this to be very disappointing for this category of hotel. On returning to our room we found it had been cleaned but we had been left with no cups, glasses or coffee. These took quite some time to be replenished. The lighting in the bathroom is extremely poor - what is it about lighting hotel bathrooms that seems to be so difficult? And the shower situation is not ideal, being in a very narrow bath with a small door on the side.

Lake view was great, walking was easy to and from station along the lake seeing Freddie mercury every day. Easy access to all sorts of restaurants, McDonalds if required, not everybody likes Swiss food or they have health problems and cannot eat spicy food or processed vegan food.

High cost of every thing, almost double everything in the UK, just started saving earlier for my visit next year.