The location is perfect for visiting all the main attractions in Florence — everything is within easy walking distance. The staff (nuns) were really lovely and welcoming, which gave the place a warm and peaceful atmosphere. Breakfast was simple but enjoyable — a basic continental spread that was cheap and cheerful. The room was clean and tidy, with all appliances in good working order, and the WiFi connection was decent throughout our stay. Staff are very accommodating with leaving bags before check in and after check out allowing us to explore without carrying our luggage 5*

While the location is convenient for Florence’s main attractions, it is right next to a police/immigration station, and large groups of people often blocked the streets nearby. There was also a noticeable amount of rubbish in that area. The property does not have a fridge, which was a bit inconvenient. On top of this, it was the most expensive hotel/B&B we stayed at during our holiday across Rome, Pisa, and Naples, which made these drawbacks feel more significant

Florence itself was a wonderful city, full of history and art at every corner. The hotel was well located in a safe and quiet area, with walking access to many historic landmarks. Easy access to the central station Santa Maria Novella, making day trips very convenient — we were able to visit Pisa thanks to the excellent train connections. The building had a lift and the room was spacious. The hotel staff were very kind and attentive.

The room did not have a coffee maker or kettle, which would have added comfort. The beds were quite hard and uncomfortable, making it difficult to rest properly. The city tax had to be paid in cash upon arrival, which could be inconvenient if not planned for in advance.

The Nuns were delightful, the garden was lovely to sit in, and we thought that it was in a good location. The breakfast was perfectly good, not a great selection, croissant, cake, yoghourt, fruit juice and other things. We both attended a service in the chapel and the singing was lovely. We came by train and the Trams came to the Conference Centre, at the bottom of the road so easy with the luggage, although we could have walked it.

Our bathroom was extremely small and there were no chest of drawers in the room, only a hanging cupboard with a shelf.

Lovely property, really close to the train station (5-10 minute walk), Sisters were lovely and looked after the property. Air con was a massive bonus

Room was missing a mosquito net in the bedroom, meaning the doors could not be open overnight unless you wanted mosquitoes. Some plug sockets in the room were Italian Type C, some were an Italian Type C and Type L combination which made buying adapters a pain not realising EU adapters didn’t fit and not knowing anything about Italian sockets

Lovely Sisters at reception and on phone; all very helpful and kind in giving information on arrival and help with early/late baggage storage; the lift was a huge help for large luggage; the access to kettle and fridge on the guest floor was a great asset; lovely garden and peaceful chapel both available to guests.

The heating system, which was a modern aircon unit in the room, was a bit confusing to operate - or maybe it was on a timer? It was not on at night, but was very strong in the morning. That could be a) an issue particular to the room I had, or b) the timer system which was already set, or c) my misunderstanding of the remote control operation? But- I was still comfortable with the extra blanket provided, so it wasn't a huge problem, just a slightly curious inconvenience. I did not bother to ask the reception for advice, which I'm sure they would have provided. But, the problem was resolved by the morning, when the heat was functioning! :-)

This is an efficiently run establishment. My room and the shared kitchen were spotless. My room was bigger than expected and had a very high ceiling. It had lovely french doors which opened onto a balcony overlooking the garden. The ensuite was long and narrow, very clean, and had a window. There was a heater in the room and it worked well. The location is great - the airport tram stop is nearby, as is the train station, and the major attractions. The nuns at reception were polite and efficient though rather disinterested. They were great about allowing people to leave luggage for a couple of hours. The whole place was very quiet.

I was a little disappointed in the garden. I think it needs work. It probably looks better in the summer. My bed could have done with some padding - I could feel the springs. Nonetheless, I slept pretty well.

The Franciscan nuns run who this place are welcoming, helpful and kind. Nothing is too much trouble for them. We had a balcony off our room and access to a kitchen so we could enjoy breakfast on our little balcony as we overlooked the beautiful garden. If you caught the right time of day you could hear their beautiful singing. The hotel is extremely quiet and located perfectly for the metro and sightseeing. We would recommend it highly.

Nothing. The place was lovely.

Although breakfast was not provided, the accommodation was in an excellent location — just a short walk from the train station and close to many main attractions. During my stay, I accidentally left an item behind, and the nuns who manage the place were incredibly kind and helpful. They promptly arranged to have it sent to my home, which I greatly appreciated. Their honesty and thoughtfulness made my experience even more memorable.

include breakfast

Breakfast was excellent. Location practically city centre, walking distance with options close by for coffee or shops and mini markets. Garden very nice to walk through though obviously in March not as nice as Summer time but smoking tolerated n the garden. Chapel also a nice quiet place to sit..Rooms were spacious and very clean, extra covers and air conditioning..kitchen facilities great 😃

Hospitality in terms of chat and friendliness a little lacking but English spoken there. Same nearly everywhere in Florence!

I like everything in this charming hotel . It was very spontaneous, but very quiet, clean, comfortable and safe. The staff on the reception was very friendly, polite and helpful. The hotel is situated in the nice quarter, 10 minutes walk grom main attractions, a lot of little caffe and shops around. The hotel has the small beautiful garden. I will be happy to come back again !

Very friendly and helpful staff on the reception, cleanliness and comfort