Lovely Sisters at reception and on phone; all very helpful and kind in giving information on arrival and help with early/late baggage storage; the lift was a huge help for large luggage; the access to kettle and fridge on the guest floor was a great asset; lovely garden and peaceful chapel both available to guests.

The heating system, which was a modern aircon unit in the room, was a bit confusing to operate - or maybe it was on a timer? It was not on at night, but was very strong in the morning. That could be a) an issue particular to the room I had, or b) the timer system which was already set, or c) my misunderstanding of the remote control operation? But- I was still comfortable with the extra blanket provided, so it wasn't a huge problem, just a slightly curious inconvenience. I did not bother to ask the reception for advice, which I'm sure they would have provided. But, the problem was resolved by the morning, when the heat was functioning! :-)

This is an efficiently run establishment. My room and the shared kitchen were spotless. My room was bigger than expected and had a very high ceiling. It had lovely french doors which opened onto a balcony overlooking the garden. The ensuite was long and narrow, very clean, and had a window. There was a heater in the room and it worked well. The location is great - the airport tram stop is nearby, as is the train station, and the major attractions. The nuns at reception were polite and efficient though rather disinterested. They were great about allowing people to leave luggage for a couple of hours. The whole place was very quiet.

I was a little disappointed in the garden. I think it needs work. It probably looks better in the summer. My bed could have done with some padding - I could feel the springs. Nonetheless, I slept pretty well.

Breakfast was excellent. Location practically city centre, walking distance with options close by for coffee or shops and mini markets. Garden very nice to walk through though obviously in March not as nice as Summer time but smoking tolerated n the garden. Chapel also a nice quiet place to sit..Rooms were spacious and very clean, extra covers and air conditioning..kitchen facilities great 😃

Hospitality in terms of chat and friendliness a little lacking but English spoken there. Same nearly everywhere in Florence!

The room was super clean and stuff was so kind. The location is convenient. So silent street near main train station and around 15 mins by walk to duomo.

the problem is that you must be in the room maximum at midnight. otherwise you cannot get in the hotel. They don't provide you a key for the front door. it is like a dormitory:( Reception lady gave me their number and offered me to call them when I come back to the hotel after midnight to make them open the door. But I didn't want them to disturb and Saturday night I went to back to hotel at midnight:/ If you accept this then I absolutely suggest you to stay here

Everything was just amazing and absolutely above and beyond expectations, staff were lovely, the whole place was clean and cozy, the facilities were fantastic including an incredibly good fridge. The environment and location was excellent including a gorgeous garden and great access to a major train station. It is not an extravagant or posh place, but this is as good as it gets when trying to find a humble, comfortable, and homely place to relax and recuperate after a day out in Northern Italy.

I was really impressed by this place! The nuns were so friendly and really went out of their way to help me and solve the few queries I had. I've seen previous comments talk about a curfew but if they still do that, no-one mentioned it to me! I was really impressed by the room, which though not remotely stylish had good amenities including cable TV, an ensuite and great air-con - comparable to other more expensive places I stayed in Italy. I also didn't experience much noise. I missed breakfast so can't comment on how good it was, but was able to grab a coffee - and sipping coffee in the garden beneath the wisteria-draped arches was an absolutely magical way to start my day. The garden is lovely and was a highlight for me. (NB i went in June). The location is good - about 7 mins from the station and 15 from the historic centre (and there's a nice park a few minutes away too). There's also a tiny lift which i appreciated when lugging my suitcase in/out. I could also store my luggage there after checkout which was helpful.

It's not a boutique hotel - expect rooms that are more functional than beautiful! Also yeah, it's a working nunnery so there is Christian paraphernalia around. When I pulled the curtains across the curtain rail fell off, but if it hadn't been midnight I'm sure the nuns could've fixed it. Also there were shutters to light blocking was so good.

It was in a great location. Not in a super busy area, but easily within walking distance to anywhere you’d want to be in Florence. The staff were very friendly and very helpful. On our last day they held our bags for us too so we could walk around a little more before catching our train.

The beds weren’t the most comfortable, but still was able to get some sleep. A little difficult to find as there aren’t any explicit signs outside the location.

I wish we just booked here and did a day trip to Rome. The place was very safe, not crowded and only a few steps from the train station! The nuns were nice and the rooms were huge considering what we only paid for. The bathroom was clean with a toilet bidet. The garden view was beautiful and the birds chirping in the morning just added to the wonderful experience we had. The nearby cafes for our early breakfast were enjoyable. I almost don't want to leave this kind of review for fear that tons of people will flock here and ruin the place. 😅

The mosquitoes! Don't open your balcony door and your bathroom window, lol! The mosquitoes are huge. As long as you follow this advice, you won't have a problem. Besides, you're in Europe. I don't think we have Malaria here...right? Anyway, I hate mosquitoes big time! But I never had a problem with it surprisingly, because of how beautiful the place was.

The location is perfect, close to restaurants and city centre. Room size is ok with air conditioning. Please have in mind that the property is managed by nuns - there were no noise inside the place.

Not all outlets of electricity work at night. The property is in a quite busy area, so I would not be possible to sleep with an open window. The bath is without any curtain or partition.

This was a great place to stay to explore Florence. We loved the hotel and the garden. Great to have a space to keep our food and drinks refrigerated. Very easy to get to restaurants and the sights. Easy public transport access (unused the bus to get to Parkrun in Mensola Park) Very friendly staff , quiet at night and had everything we needed for our backpacking trip ! Thank you

Nothing - it was excellent