Lovely rustic feel hotel in a great location. Breakfast was great and the staff were all really friendly. Room has all the amenities you need including a safe. Perfect location for train station/nearby tram stop and also walking to go site seeing, would really recommend staying here!

I think due to the age of the building we found the walls weren’t very soundproof so I’d suggest bringing ear plugs in case the people staying next to you are louder. Also just to be aware that you will need to walk up a flight of stairs to get the hotel.

Perfect location. hotel located close to the center 5 minutes walk. very good European breakfasts large selection very nice service the room equipment includes cosmetics, towels are changed every day there were room slippers the downside is

1. unfortunately we got a room on the street side every day a septic tanker came around 6:00 am to pump out waste. the noise was so loud that it woke us up every day although I asked for a quiet room 2. the hair dryer which turned off after about 30 seconds of unplugging and you had to wait a few minutes for it to turn on again

The hotel is conveniently located very close to the S.M.N. train station and Mercato Centrale, also close to the main historical monuments. The breakfast was very nice and there is cool water abailable all day, which we greatly appreciated. The staff was very nice and helpful. Overaly a great option if you are looking for something less pricey but good value for your money.

The furnishings were simple still but more than satisfactory. We thought we were out of the very center but there was still some noise outside in the night - but not much.

This was a beautiful stay! The staff makes you feel very welcome and valued. It felt much like being a guest in someone's family home. The furnishings are cozy, everything is spotless and perfectly maintained. The breakfast was one of the best on this trip with sweet and savory cold options as well as hot fresh scrambled eggs, sausage, baked beans, and mushrooms. They have obviously taken care to accommodate a variety of tastes and dietary concerns. The dining room is beautifully furnished, warm and cozy with light music playing in the background. The bed was comfortable, the sleeping room of adequate size, and quiet for a good night's rest. The location is ideal and all felt very safe for a solo woman traveler.

The bathroom is very narrow. I am shorter than average and of average weight, but still I was cramped for space. It is not enough to prevent my staying again but might be an issue for someone larger. It looked as though each room is a bit different so perhaps mine was smaller than most and it might be possible to request a larger bathroom. There is a stairway of 20 steps to reach the hotel on the first floor and there is no elevator. This wasn't an issue for me but is something to consider if you have mobility issues. Everything else was perfect and I highly recommend Mario's for a Florence visit.

The hotel is thought through, central located and kind of felt like warmth thanks to hosts. Breakfast is good, not fancy, but enough. The room was quite and walls are thick. AC functions well and not noisy. Spacious shower cabin. The room was very clean and had everything we need (hangers, safe, shelves, etc.) I'm glad we stayed there

It is not a minus, but thing to plan, there is no lift, and guests need to carry their luggage one floor.

very good location, perfectly clean, quiet, the perfect hotel to explore Florence. everything you need or want to see is just around the corner and the train station a 3 minute walk. the room is spacious enough and you can't hear any noise at night. I can't think of a better hotel in florenve. It was also very safe. The hotel and the building are very interesting giving you the flair of the city.

Very close to the Rail Station but close to town. The decor was old world ornate but modern bathroom. Breakfast was extensive and pretty good. Price was reasonable.

Really no complaints. They sent a form to fill out before arriving but it was pretty simple and I think you could just go to the desk. I like that there was a 24 hour desk, which seems to be disappearing in many places. You have to give your key when you go out in case that bothers you.

My friend and I had an excellent stay! The property is well maintained, nicely decorated and it has everything you need for a comfortable stay. There’s free water for guests (you can fill it up and bring it to your room). The Staff is very welcoming and Leonard is super friendly and helpful. Breakfast is fantastic: fresh bread, good scramble eggs (not oily), bacon, Philadelphia, fresh croissant (cream, chocolate and jam).. so much more!!

Pillow (could be softer)

The breakfast was ok, fruit, yoghurt, bread, Cornettos and nice coffee maker. Nothing extra but ok. Room was cosy and beautiful. Special thanks to people working at the desk and at the breakfast room.

Sounds from the streets and from the other rooms were disturbing. Cosy room would need better lighting. Dark colors absorb light a lot. Sign on the street was very small and hard to spot.

Location close to train station and major sights; generous breakfast offerings, pleasant staff, comfortable bed, quieter than expected. Amenities include in-room safe, refrigerator, water boiler for instant coffee and tea, and a mulit-language guide with hotel policies and tourist information. Updated bathroom; amenities included shampoo/body wash, shower caps, soft towels.

The staff were very helpful, I imagine if there was anything lacking they would have done their best to resolve it.