Fantastic location! This hotel is directly across from the Duomo and situated in an area with lots of restaurants and shops. It is an easy 10 minute walk from the train station. Our room was large, but we were a party of 8 and one couple had a very small room and one couple had a room that had not been updated. The hotel appeared to be updating rooms as workers were hanging wall paper. Our room, however, was spacious and very well appointed. The staff was very amiable and very helpful. We ate Breakfast one morning at the hotel and it was excellent, with a great selection and good coffee. They also had snacks out most of the day!

There was street noise at all hours of the night. I believe they were young college kids out having a great time. It was not too awful, but it did wake me up 2 nights in a row.

Excellent location. Less than 10 minutes (very pleasant) walk to every landmarks. Breakfast was varied with fresh fruits, eggs, etc with excellent coffee and cappuccino! A very safe area for women like me travelling alone with lots of restaurants and cafes at you doorstep. The superior single room is cosy with everything you need ( fridge, safe deposit). Excellent shower and large bathroom. Taxi drops you in front of hotel and picks you up the same. Also ( but not least) to mention very helpful staff and good management.

As publicised by the hotel on website there are a few steps to get to your room but this was not an issue and the staff helped me with my suitcase without me asking which I very much appreciated.

We were instantly charmed by the traditional Italian style of this hotel. The staff were so welcoming and friendly, and having 24 hour reception was amazing. We had breakfast most mornings at the hotel. Great value for only €12 and always greeted by the very friendly Georgia. The room was quite small, but very comfortable with really tasteful Italian design in the decor. Bed was very comfortable, and the room was serviced so beautifully every day. The bathroom looked recently renovated and the shower was spacious and worked really well. Plenty of lighting options as well.

Nothing to report here

The hotel has the most perfect location ever. It has terrace that is just as close to the Duomo as it is on their commercial photos. Check in is after 14:00 but they allowed me to check-in as early as 09:00 AM. The staff were very attentive and helpful. The hotel is providing free wine, coffee and tea in the lobby. Besides you get a bottle of wine from the hotel as a welcome gift. You can take umbrella in case of rain. The room was tiny but quite convenient. I will recommend it all my friends and close people to choose Hotel Duomo Firenze when visiting Florence. Thanks again!

Property had a perfect location was amazing. You can see the duomo wall from your room and when you walk out, you are straight into the heart of all. Everything is within perfect walking distance including galleries, restaurants etc. Staff were incredible so helpful and friendly. The hotel has an area you can sit and bring your own food like a little cafe, they also supply water both still and sparkling or coffee’s and treats. Staff were so accommodating for an entire stay helping us with anything we needed. Rooms were very clean and beds were comfortable- our best yet. Would highly recommend staying at this place it is so affordable for the location and the inclusions. Also wi-fi is fast working and great

There was nothing not to like we had an amazing stay!

The location, breakfast, view, and the little balcony in the room were great. The hotel staff were very friendly and helpful, quickly resolving any issues and ensuring you had everything you needed. You'll find the door to the hotel entrance just past the restaurant Don Nino.

Unfortunately, the mattress was not great and seemed a bit old, sinking in the middle. You might want to check with the hotel first about the type of mattress in your room.

Location is great if you have a view of the Duomo. Some of the rooms have been renovated and they look great. The staff were fantastic, incredibly helpful and friendly. The breakfast was delicious. There were snacks available all day and a little balcony you could stand on looking out to the Duomo from the “restaurant” area.

While the room has been recently renovated, there were some significant cut corners. The skirting board was hanging away from the wall in one place and a socket in the bathroom had fallen in. While not major, they definitely influenced our score. Location is pretty amazing but very touristy.

Room was secure and felt safe and good security. 24 hour front desk avail. Excellent location. Easy to walk to everything. View of Duomo from bedroom window was stunning. Lots of places to eat close by. Very responsive front desk team. Federico and Stefano went above and beyond the call of duty to assist my daughter who was travelling solo when she enountered an unsafe situation on the train on way to the hotel. Their quick thinking, immediate reponses to whatsapp messages and expert guidance ensured her safety in this situation. Customer service was outstanding! We will return to this hotel again ! Thank you to Federico and Stefano 😊

The location was excellent. The staff was very helpful and courteous, always willing to help make one's stay as pleasant as possible.

The room was rather small and so was the balcony, which view was very limited/obstructed. Shower was also small. The toilet paper was these little squares, that you have to pull one by one, but kept getting stuck in the dispenser. Annoying. The elevator is an antique and should be modernized. It's very small and can carry 2-3 people only. The breakfast could use an addition of eggs.

lovely location, the hotel is cozy and has all is needed, very clean and well kept, the room was impeccable. bathroom modern and recently refurbished, i didnt have breakfast but it looked stunning and very abundant. the staff is delightful.

small point for improvement, wifi was very weak in the room loosing signal most of times, I would close the door between reception and rooms, the voices at reception can get loud at times and bed was not the most comfortable..