We picked a large suite for the extra room and were please with the huge room. My wife enjoyed the tub to soak in at night. Location is very convenient to train station and local attractions. Breakfast selection was nice and plentiful.

Unfortunately the air conditioning was not working for the 3 days we were there. The room got uncomfortably warm and the windows do not open (they are nailed shut for safety reasons I assume). I checked with the front desk and they said they were “hoping” an electrician would come “today” but that was the story each day. They were apologetic and I asked if they had any fans and they brought up 2 oscillating fans. That helped with moving the warm air around but was barely tolerable. Since our stay was short and we were outside looking at sites we just sucked it up and did not make a stink. It would be a nice gesture to receive some sort of small compensation.

Lovely old palazzo building where they have honoured and preserved original features such as frescoed ceilings and walls, leaded glass and original doors. The terrace is private and a great place to relax anytime of the day or night, with complimentary refreshments. The hotel is welcoming and feels ‘lived in’ - it’s a great antidote to faceless impersonal chain hotels. A great choice of food and drinks for breakfast. The hotel echoes the very feel of Florence - it is in the very heart of the city within easy walking distance of so many attractions. I found the staff friendly and helpful.

There was only one electrical socket in the room (in the en-suite). It can be noisy at night especially if there are ‘stag party’ groups in the city.

The location is perfect for walking to all the main attractions. It’s easy to get to from the airport. The tram costs less than 2 euros and if you get off at the train station it’s less than an 10 minute walk from there. We read negative reviews about the breakfast which is a self service buffet with a good selection of sweet and savoury items. Machines dispense a selection of juices and coffees or hot water for tea. We were very happy with the breakfast. Our room was comfortable and clean. We had read reviews saying it was noisy so we took earplugs with us and slept well. The hotel is situated in the centre of the old city and surrounded by places to eat which is a plus point. The noise associated with that is to be expected. The staff were friendly and helpful. We spent 7 nights there and if we returned to Florence would have no hesitation in staying again.

There was nothing to dislike. It met my expectations from the pictures I had seen online.

Room was spacious and clean. Bathroom small but functional. Staff were always kind and courteous helping with bags and dinner suggestions. Location was great in the same street as the Duomo but far enough away not to be an issue. Breakfast was good with plentiful buffet. Very easy walk from the train station and walking distance to all main sights.

There was a bit of road noise from people and traffic which kept us awake the first night but wasn’t an issue after that. Even with the curtains close it was hard to block out. The coffee was not great but there were plenty of places around which were better.

Location was great, close to the Florence Duomo and the train station. This made orientation to the city easy. Visited the Uffizi, Ponte Vecchio, Pitti Palace and Boboli Gardens, Gallerie de'll Accademia with Michelangelo's David. Went on a local walking tour and a day excursion to the Cinque Terra and Pisa. The room was delightful with a balcony and reasonably spacious. Breakfast was in the room with the ceiling frescos - very special. Also tea/coffee could be obtained here outside breakfast hours. The ambience of these combined 'palaces' was lovely.

Limited power points in the room (2 and one did not work). Mosquitos in the room were an issue.

The staff could not have been more friendly and helpful; they were a real joy. The breakfast room was lovely and the breakfast buffet quite broad, offering something for every taste. I particularly appreciated that guests could get coffee, tea, and water in the breakfast room at all hours. One of the reasons I selected the Hotel Paris was because the room was quite a bit larger than the average for a hotel in the historic district. The location was perfect.

My room was at the front of the hotel on a low floor, and the noise from the street at night from delivery vehicles, taxis, and tourists partying at the restaurant across the street was bothersome.

We enjoyed our stay at this hotel. The staff was very friendly and always warm with a smile. The breakfasts were good everybody could choose the favorite type of food. We really appreciated free coffee, tea, water and small snack during all day in the breakfast room is was really great! Also we could leave our luggages after check out and we could enjoy our last day in the city without them.

The outdoor walls of the hotel are under construction so the guests should count with a little noisy sounds outside during the day. But we spent our time here during weekend and nobody worked here so it was ok.

location was excellent. toiletries provided were very good, to the point that we ended up buying some body lotion from where they got it. something that was only in consideration 2 times in all the places that we have stayed at, the other one was in Japan. unlimited coffee, tea and lemon water also helps. staff were also exceptional, cheerful and attentive, especially massimo. place for breakfast looks beautiful as well, picture included.

in the room we got, the bed could have been better. it was 2 single beds put closer together, and mattress was firmer but the last one is more of my preference.

We booked a suite/ family room. We visited from India. Delhi-rome-florence.. ITA airways.. Our luggage got delayed in flight by 1 day. Having a baby along made it tough. The hotel managers at the reception were extremely helpful in all the things from where to get a new sim, to best places nearby, what to try in italy as well as collecting our luggage & even talking to airport luggage persons. Just because of their kindness & support, things got better for us. Thank a lot again.. especially to the young receptionist person ( sorry I dont remember the name). Because of you guys.. Italy is certainly my favorite country in all of europe

A very Italian experience. A very historic building with a fantastic fresco ceiling in the dining room. The room was very spacious and had lovely views over the city roof tops. The breakfast was excellent. Plentiful supplies of tasty options. Free hot drinks and snacks were available all day if you wanted to sit on the terrace or in the cool diving room. The reception staff were enthusiastic and extremely helpful. All the major attractions are within walking distance. There are plenty of excellent restaurants around the hotel.

It was a pity that there wasn't a bar to allow a cool drink on the terrace. A vending machine might be an acceptable compromise.