The room was very large compared with other places that we stayed. The location was excellent as we felt very safe and there was shopping and restaurants very close. The host was exceptionally attentive and helpful.

The room is on the third floor which actually means fourth floor. There isn’t a lift so you have to climb up 100 steps to get to your floor (equivalent to 7 floors in most countries). The AC’s were not strong enough to cool the room down and it was uncomfortable to sleep initially. The host sent someone to the room to check on the AC and adjust, but it didn’t help much. The host said they were going to address the AC’s.

Excellent room, comfortable & inviting. The location is outstanding; very central but relatively quiet. The bathroom is spacious and comfortable. The communication with the host was exceptional. She is friendly, happy to help, kind and highly responsive. With her clear instructions, I was able to easily locate and access the room.

For what I normally pay - this was an expensive stay; however, I was not disappointed. The price is reflected in the quality of the room and service. So I guess this is just Florence. Also worth mentioning is lack of elevator, which was not an issue at all for me but might be for some. The rooms are on the 2rd floor.

Julia was a wonderful hostess - very responsive to questions and helpful in providing lots of recommendations of places to go and things to see. We were fortunate to be offered an upgrade as Julia had had a cancellation and the suite we stayed in was very spacious.

We knew we'd have to climb stairs but didn't appreciate quite how many! We found the electrical power sockets a bit confusing as most of them wouldn't take our adapters. Fortunately, there was an extension lead which was compatible.

Very large room. Nice location. Short walk to train station and Duomo area. Very clean and comfortable bed. Good shower once got used to all the option . Refrigerator and coffee machine. The instructions to get into the room and keys were pretty easy to follow. I used access code to get in more than keys because easier. But good to have keys for main door and private room. Please note there is not on property staff but Julia was easy to contact via Bookings and what’s app. So if you have phone access good to go.

It is on third floor. But not so bad if you don’t have a lot of luggage. Expensive but good price for Florence and its location to everything.

Our host gave great suggestions via whatapp. Even during the heat wave the portable aircon did the job. Clean and comfortable. Great location and host easy to contact.

My only suggestions would be to have extra pillows in cupboard. Ours were a little flat. And a bucket available for us to empty aircon water. As this needed to be done quite regularly.

The property was really comfortable with a lovely shower and bathroom. The bed was comfortable, and the suite I had was very roomy. There was no elevator, so I had to schlep my bag up to the third/fourth floor. It may not be that user-friendly for an older person, but the location is unbelievable. It’s right in the heart of all of the chichi high-end stores where fashion oriented folk would love to shop. And there’s also a lot of great restaurants and bars around and I would highly recommend it other than the elevator issue. 

No elevator and several flights of stairs

Fantastic location and very easy to reach from the railway station. Julia provided really good information about the apartment and helped us with luggage storage on arrival. The facilities are very good and the apartment is spacious.

Not a problem for us, but there are 98 steps up to the apartment. Worth doing for an extra gelato.

large spacious appartment

we didn’t read the small print carefully. It was on 3rd floor but it wasn’t made clear just how inaccessible it was. i am 72 witg heart problems and had to pay £20 to get a very nice guy to take my suitcase up and down 7 flights of stairs!!!! Also, pillows too hard! it cost me £70 to get a mor suitable one.

Julia is exceptionally welcoming host. She helped us not just to get easily to the place but also to find good places to eat, to shop and to see around. The apartment is great - large room with all needed equipment. It is very well located in a short walk distance from all main landmarks of Florence.

There is o lift there, but Julia told us this upfront. No other challenges or issues

The location was perfect for us - central to everything we wanted to see. The decor was stunning, my 7yo son even commented on how beautiful the paintings were. The host Julia was outstanding with communication and tips on things to do, from restaurants to interactive museums our son would enjoy, all her tips were a hit. Of note - at night if your back by 8pm or so, you get to enjoy live performances at a nearby attraction from the comfort of your room. It was a magical memory hearing live opera as we looked down on the stunning architecture from our room w gorgeous painted ceilings.

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