This is a perfect location, located less than 10 mins from SMN Train Station, about 15mins from the Bus Station. It is located in the City Centre so access to major highlights was extremely easy. The staff were very helpful and courteous. The location is safe for solo female travellers. My favourite place was the terrace with a view of the Duomo. My room was extremely comfortable. There was a tea station, mini frodge, hairdryer, toiletries in addition to towels. The staff were kind enough to add an extra blanket to my bed upon my request at no additional cost. I will be returning. Thank you for offering high quality service at a reasonable cost.

For me, the bed may have been a litrle soft.

the balcony is great and nice view. Room was small, but fit one person well enough and have its own bathroom. there is also mini-fridge in the room and complimentary water. the staff were really nice and helpful. there is also possible get some breakfast. the location is amazing, few minute walk to train station and short distance to all views. .

Walls are a bit thin so you can hear some talk / shower from next room, but it's not noisy. There is a lot of stairs and they are not in best condition (they're old, that's why) and the elevator is very small, if you have some disabilities, you might check this out.

This was my first time using Booking.com and i didn’t know what to expect. The staff here were amazing. Kind and helpful without being overly. Loved my apertivi on the terrazzo overlooking Florence. Neighborhood is a bit sketch, but I always felt safe there. Just watch yourself at the market, I observed two guys planning their attack on the unsuspecting. Back to Luce, the only thing I would have loved was maybe an indoor sofa where the tables and chairs are, and maybe an outdoor one on the terrazzo.

The sidewalk out front gets a bit crazy. It’s like merging into on coming traffic at times. Room is perfect for one, but two suitcases in there would be tight.

Staff very accommodating and breakfast was tasty. Public patio for breakfast overlooking the Duomo so beautiful and tranquil.

Opened the window one night and got bit at least 20 times by mosquitos then they were in our room the rest of our stay.

The staff were great - Stefan was very helpful and kind to us on arrival with a number of issues with our travel, lost luggage etc. Nothing was too difficult. The breakfast on the balcony was wonderful. Perfect start to the day with variety and views of beautiful Florence. Easy to find if you look up street view before arriving. There is a lift and super close to the airport tram line. A stone's throw to main attractions and the station. We were very sad to leave.

Everything's was perfect.

Sitting on the terrace looking at the wonderful view while enjoying a delicious breakfast was an absolute highlight. Stefano, Elena and Madalina were fantastic hosts, any little problem was fixed immediately. I stayed here for 7 nights and loved every minute.

Pillows, but Stefano solved that straight away.

This is an exceptional small family owned hotel that is an oasis in the heart of Florence. The owners/staff are the kindest, nicest people and so accommodating. The hotel is situated on a busy street but as soon as you go inside it is so quiet and peaceful, you wouldn’t know you are in the middle of a busy city! The breakfast on the terrace is exceptional.

Nothing

Very central location, my room faced the city centre, with a stunning view. The room was comfortable and quiet. Breakfast on the terrace is an amazing option.

For this price I would have expected a better breakfast. You could choose from a list but the croissant was dry and the orange juice was not freshly squeezed. The cappuccino was instead great.

Unfortunately, I was sick during my stay but the staff were lovely and very kind to me. The room was well set out and the bed was very comfortable. The view from the communal balcony was incredible, even if I didn't get much of a chance to enjoy it. The location is perfect, right next to the train station and near the main tourist attractions.

It can be easy to walk straight past the entrance the first time you arrive so you have to check the instructions on how to find it before you arrive.

Staff were very friendly and were around to help. The view from the breakfast room was exceptional. It was 5 minute walk from the central market and the Medici chapel. Breakfast was lovely. Rooms were spacious and clean. Could not ask for a better hotel for a city trip.