Wonderful staff. Ilaria and Antonio at the front desk were fabulous. They did everything possible to enhance our stay in Florence, by assisting us to book tours, recommended some great restaurants and generally were a pleasure to deal with. The rooms were spotlessly clean and comfortable. The hotel is less than five minutes walk from the main train station, the hop on hop off bus has a stop directly across the road and is right in the centre of the main restaurant and market area. For an old hotel, we would give it ten out of ten.

At times the air conditioning did struggle a little in the intense heat,

Hotel located within walking distance to many attractions, shops and restaurants. Very surprised that the hotel had modernised the bathroom and the rooms decorated very nicely. The breakfast was very nice and the lady in charge of the breakfast area was very friendly and helpful. She worked nonstop replenishing food, cleaning and resetting tables. The staff member at reception was very friendly and helpful. He was especially helpfully when we were trying to park our very large vehicle inside the hotel’s quadrant. Night Security at the hotel was also great.

Maybe a few extra pillows in the cupboard for 3 people occupancy - 1 extra is not enough.

The room was very comfortable and spacious in an interesting building. It was an extremely short, convenient walk from the train station and the stop for the airport tram. We could only grab a quick breakfast because of our flight time, but the breakfast looked fantastic with a lot of variety!

It's on a busy street, which we didn't mind because we enjoyed the hustle and bustle of Florence and the proximity to the train station, and the walls blocked out street noise pretty well, but keep that in mind if you're looking for something quiet!

This was very near the train station so it's easy to move around Florence. We booked a tour early the next day and it was a breeze to go to the meeting point. There are 2 supermarkets nearby so it's easy to buy stuff we need for our stay. The mercato centrale plus the open market selling various souvenirs to bring home (bags, scarves and other stuff) was also very near.

There was no coffee machine which was a bit of a downer considering Italy has the best coffee. We requested for a water kettle which was promptly brought to our room

I highly recommend this hotel. The staff are knowledgeable, professional, and reliable. We asked for several recommendations and every one was perfect. The rooms are very clean, quiet, and spacious, especially for a centrally located hotel like this one. The hotel is walking distance to everything and the train station is basically across the street. Breakfast is buffet style and also excellent. Communications were easily done and direct.

I was here with my wife and 3 kids, everything was clean and relatively comfortable. The staff was always super responsive and helpful finding us the parking even though we didn't book it in advance. Very easy to reach in the very center of Florence, easy to park, good size elevator (for the stroller and luggage). Walkable with lots of things to do and see nearby. I absolutely recommend it.

Our fault, we wrongly booked a quadruple room but just for 2 adults and 1 kid. They let us find the crib, but we didn't have the fourth bed. I've asked for it, obviously paying for it, but it was too late and the staff was no longer on site. Our fault but otherwise the staff was super kind and nice!

Lovely area to stay in - very close to the train station which was a must for us as we were travelling to Rome after. Everything is a short walk away. We loved the balcony! The road below is a little loud, but when the doors are shut, you can’t hear anything. The staff were lovely and accommodated our requests for a bottle of wine. The hotel kept our bags safe for us after check out on our final day.

Nothing!

Great location close to the train station. Restaurants, Duomo, David, Last Supper, and Hop on Hop Off bus stop. Staff was extremely accommodating. We were disappointed in our room and the staff moved us to a perfect room.

Our bed and pillows were extremely hard. The breakfast was good, but more fruit and a variety of main courses from day to day would much improve it.

Very convenient to the central station, just a short walk. The hotel does not have its own bar but we understood that before booking and so that was absolutely fine for us. The room was really nice and the bathroom the best part being spacious and new. Cannot fault the place, enjoyed the old lift to our floor, perhaps and issue for some but not for us. staff very friendly and helpful.

I am happy that I've chosen Hotel Cosimo de' Medici Florence. Great location, easily accessible to most places! All within walking distance to heaps of interesting places. The room is spacious and clean, the bed is very comfy and all the staff served with smiles. They were very helpful. The breakfast was nice! :) I will definitely invite my friends to stay here. I will come back when I visit again! :)

Nothing! :) I like everything!