The split level room we had meant that my son and I had our own areas so that was great, and the sofa bed for my son was comfortable.

When you book a split level room via booking.com the property has a number of these rooms and they are not all the same. You could get allocated a split level room (as we were) that looks nothing like booking.com's photographs. It was only after complaining that we were allocated a really good split level - the one we had the first night was appalling. The room went from a 1/10 to a 9/10, the difference was that significant. Better to book directly with the property.

The area, close to everything but at the same time a place super isolated from the noise of the street. The attention of the people at the reception, especially Lucky... very friendly and helpful during our stay, they gave us complimentary coffee, mineral water, wine... whatever you needed you asked for.

The elevator rang every time someone called it, it is the only detail that could be improved since you could hear that sound from early on and it would wake you up if you wanted to sleep a little longer.

I loved our seven day stay at this property. The staff greeted us warmly at check-in. Throughout the week, Nadya, Lucky, and Alessandro were friendly, professional, and great resources for us. The property is just steps from Piazza di Spangna and Piazza del Popolo, yet so quiet. There are dozens of great restaurants, shops, and gelaterias within six blocks. The apartment was spotless and had everything one would need for a comfortable stay. Every morning I opened our little kitchen window to enjoy a cappuccino and gaze up at the Villa Borghese. There are laundry facilities conveniently located in the basement.

Nothing!

Staff was amazing- met us upon arrival, helped with booking early taxis. Location was outstanding- a few blocks from Spanish Steps and Spagna Metro. Having a small kitchenette was a huge help, and hosts had wine and large water bottles for us on arrival.

Shower was a little small in our particular room- think "cruise ship" shower. Despite this, worked great and no issues. The other family we were traveling with had a regular sized bathroom (but we had a small balcony and they did not).

The room is just like in the pictures. Nice furniture style and layout. Salvatore Ferragamo products in bathrooms. The bed is super comfy, so you wake up well rested for the day ahead. The location is perfect - walking distance to all the main attractions. Staff is very friendly and helpful.

The sofa bed for the child was of a good size, but it bends in the middle. Would be nice to replace it.

Fantastic location only about two blocks from the Spanish steps. It's located in an area of very high end designer stores if you're into that type of shopping. We loved the balcony with the separate room for our teenage son. The balcony was very nice in the morning for espresso, but too hot to use mid day. We were there in August. The room was quite large by European standards. We enjoyed the living room area. The building is very old. That's a plus or minus for some. It was quirky. Lucky was very nice and helpful. He arranged for a taxi service to and from the airport for us, and had water and a bottle of wine in the refrigerator when we arrived.

The bed wasn't very comfortable and was squeaky. It was very expensive, but I realize we were there during high season. I ended up booking a hotel for our departure that was a little less expensive, and we actually liked it a lot better. This room appears to maybe have been an attic space at one point, so the ceilings and beams are quite low in areas. My tall husband and son did bump their heads on beams a few times until they got used to the space. I would rate it at a 7.5, somewhere between good and very good, but booking will only let you choose between a 7 or an 8 rating.

The location is incredibly convenient, especially for a first time visitor. You can access many of Rome's incredible sights in under 30 minutes of strolling. Via del Babuino itself is full of shops, and the Spagna metro station is 5 minutes away. The surrounding streets are full of restaurants, and the Carrefour Express is always available in a pinch. The staff was very friendly and accomodating -- Lucky, especially, with whom we dealt with more frequently both when arranging the stay and during it. We also had very pleasant interactions with Nadia and Alessandro. The apartment is super comfortable. The main bedroom, on the upper floor, was spacious, and my son also enjoyed having his own room. Both beds were very nice to sleep on. The kitchen, while small, was furnished daily with new coffee capsules and water by the cleaning staff. They were, by the way, invaluable to our pleasant experience: when we returned to the apartment after a long day of walking, it always smelled incredible from them working their magic.

I can't really say anything negative. It was all positive for us.

This is an exceptional property, located in the heart of a luxurious shopping area near the Spanish Steps. It was so nice that we stayed here twice during the same vacation. Our main reason for returning was Lucky who runs the front desk on most late afternoons/nights. He is the loveliest, most accommodating and sweetest man that absolutely bent over backwards to welcome and assist us with all of our needs during both stays. He made my daughter feel special with laughter, left a tiny robe & slippers for her, remembered my birthday with a sweet gesture, assisted us with laundry, called our taxis and really attended to every need. Nothing short of going above and beyond! He’s honestly the best and transformed a great property into a magical experience. We cannot wait to return and see his smiling face!!!

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The property has an authentic and charming atmosphere that makes you feel like a true Roman. The experience was enhanced by thoughtful details and excellent hospitality. The location was absolutely perfect—right in the heart of the city, within walking distance of all the major attractions. It is also situated in a district filled with boutiques and great restaurants. The apartment’s authentic interior design added to the charm, making it a unique and immersive experience. Although it’s not a hotel, it had everything needed for a comfortable stay, from bathrobes and slippers to toothpaste and a shoe brush. Additionally, since we stayed in February when nights were still chilly, the apartment was preheated before our arrival, ensuring a cozy and welcoming atmosphere. We would also like to give special recognition to Lucky(Laki), receptionist, who greeted and saw us off with such warmth every time. He created a friendly atmosphere and always put us in a great mood. We felt as if we were visiting our own Italian uncle :)

Everything was great, and we had no complaints.

The pictures on the booking site did not do the apartment justice, it was so much better in person! It was just my daughter and myself and I could overjoyed and the amount of space we had plus the decor was very nice. Everything was very clean and we were equipped with everything we needed and more. The bedroom was bigger than most hotel rooms and the beds with very comfortable. The staff was so friendly and helpful. I want to give Lucky a shout out for all his helpfulness. He was so friendly and he went over and above to help me and my daughter which when you visiting another country means a lot. The location is a 5 minute walk to the Spanish steps and very convenient to shopping, cafes, and other sites. I HIGHLY recommend!!!

I honestly can't think of anything.