The room was clean and modern but very small for the money paid (385 euros 45 days before arrival, non-refundable). The photos I had seen for the room reserved for 2 persons, showed a luxurious room with chairs and desk while the one I was given could barely accommodate a double bed, a closet for clothes, a TV and a small desk for coffee and tea (60X30). The bathroom was clean and luxurious and the location was great but I was very disappointed.

When I paid 385 euros for one night, 45 days before arrival, seeing the pictures of the reserved room for 2 persons in a 4star hotel, I expected that the room would be luxurious and large with chairs and a desk and I found myself in a small bedroom with a double bed, a TV, a desk for coffee and tea (60X30) and a closet for clothes. The room and the location would be excellent for half the price. I also did not like the fact that they were sending me whatsup messages about the time of arrival and about taking a private car (70 euros) which I found when I arrived in Rome that it would cost more than a taxi!

Best location in Rome. The staff is amazing and made every effort to make everything good. We complained about something and everything was dealt with quickly. great pleasure

We took the big apartment. It is charming and beautiful, but some renovation is required to renew and refresh it. Old electrical points, the bathroom is old and a bit neglected. but. In general, the apartment is stunning

Room was very nice for a family of 3. It was a suite which it had a full bath and second 1/2 bath: It was very convenient for 3 adults. The location is excellent, few steps away from the Spanish steps and restaurants. Communication with the hotel by text was also great.

There is only 1 physical key for the room, hold in a large key chain, which made logistic complicated. They don,t provide an invoice nor an electronic invoice. The front desk person was not friendly when i asked for an electronic copy which in fact i have never received it.

Excellent boutique hotel with a central reception in main hotel and apartments in surrounding streets. The location was superb within easy walking distance (1-10 mins) of Spanish Steps, Tivoli Fountain, Pantheon and many wonderful churches. Around 20 minute walk to Vatican City and Coliseum. The hotel is in the midst of a network of characterful, old-world, cobbled streets with outstanding dining and boutique shops all around. You can readily imagine the streets unchanged 100+ years ago. The nespresso machine in the room with pods meant that "jet-lag coffees" at 04:30hrs were of good quality and not the ubiquitous freeze-dried powder variety. There was a fridge in the room too. The breakfast was provided at an adjacent restaurant and whilst limited in choice, was of excellent quslity with some fo the best fresh fruit juices I have ever had. The reception staff were extremely friendly and helpful and the comms pre-travel were excellent. The arranged transport to meet us at the airport was also excellent.

There was little not to like. The sound-proofing to the adjacent room could have been a little better but it would only have become an issue if the neighbours had been noisy.

This botique hotel is exceptional. We rented the 2 bed/3 bath across the street that the hotel runs. It was SO beautiful. The wood floors, the piano, the decor it was perfect. It was also immaculate. Not a spec of dust anywhere. Lots of extra bedding, so spacious. The staff went above and beyond. At every request. I even messed up the laundry machine. I asked for help. When I returned, my clothes had been laundered, folded and the washer fixed! When I locked myself out the bellman arrived immediately to assist. The staff is so friendly and very grateful. The location is perfect. 2 blocks from the Spanish steps, luxury shops, many restaurants and the piazzas. FABULOUS!

This hotel is very well located just a couple of minutes from the Spanish Steps and Spagna metro station. Lots of restaurants nearby. Relatively quiet at night for sleeping. Very clean. Staff always ready to help.

The room had started to show wear - the towel warmer did not work, the shower did not drain properly, there was some loose left over plumbing showing, some of the drapes had fallen loose. There was no lift so we had to carry our suitcase up/down to our room however there was a bell hop service (€).

The location was very good, it has really great potential if you had a few more services.

I believe you should have a reception at the hotel , I felt as I was abandoned there , with no what to give support, yet I did have support via WhatsApp, even though I still believe you should have a reception for support to those staying at Villa Condotti 81, via del Corso. Also the people made a lot of noise early in the morning which would disturb the sleep early in the morning

The hotel is located a few minutes from the Spanish Steps, and is perfect for a family. We arrived late at night and the apartment we had was very spacious, with a living room, two bathrooms, two bedrooms, a kitchenette and plenty of closet space in both rooms. The apartment also had an iron and a washing machine so perfect for families who are planning a long stay. Cleaning is not included so it will be up to everyone to keep the place clean during your stay. The kitchenette had plates, spoons, cutlery and bathrooms came equipped with a hand spray which is an amenity that was highly appreciated by our family!

Nothing, it was perfect!

This hotel's communication has been exceptional right from before booking - arranging airport transfers, etc. The staff were very friendly. The room was spotless and bed comfortable. Nice touch with the coffee machine and pastries. Great bathroom! The breakfast was provided in a cafe just around the corner and was lovely. The hotel is literally around the corner from The Spanish Steps. Lots of restaurants at your doorstep. In a very well populated area, which was important for me as on this occasion, I was travelling alone. Will definitely stay here again when I return to Rome.

The location of the apartment was great. Although not really near attractions the Metro is near and easy walking to major attractions. The size of the apartment was more than enough for two people. Staff was very helpful and made our stay enjoyable. Communication with staff was through the what's App. Plenty of restaurants near by and a grocery story on the corner.

The only thing I can think of is a booklet with hotel contact numbers and how to use the hot tub instructions for us older people. LOL