Very nice. Very clean. A great view from the breakfast room. Staff very friendly. Spoke good English. Apartment was offered to us in the building next door. This was very spacious. Good bed. Very quiet area even though it's beside the Rialto.

Three flights of stairs at the entrance to reception area. No lift. Also I was under the impression by the wording that breakfast was included. This cost €15 a head extra.

Location is everything here, of course, and overlooking the grand canal you can't go wrong. The room was clean and tidy, quite old-fashioned (no Holiday Inn, this - a good thing!) and staff were universally lovely.

Nothing, really. It's exactly as advertised, though don't ignore the bit about stairs - there are 69 of them and no lift so knees and heart better be in good nick.

Our stay was truly exceptional! The location was perfect, right near the iconic Rialto Bridge. It was easily accessible from Santa Lucia station via the No. 1 ferry, which was much less crowded compared to the No. 2 ferry. All the main attractions were within easy walking distance or a quick ferry ride away, making it extremely convenient to explore Venice. The room was very spacious and beautifully decorated, creating a cozy and elegant atmosphere. The highlight was the breathtaking view from our room, overlooking the Grand Canal and the Rialto Bridge, both in the mornings and the evenings. The staff were incredibly accommodating and helpful, making our stay even more enjoyable.

The hotel is located on the third floor with no elevator access, but the staff had informed us well in advance, so we were prepared and it wasn’t a problem at all.

Great location Great Value Excellent breakfast

The hair dryer. It was the type fixed to the wall & takes ages to dry hair. Not an issue for us & though warned about the stairs, they do go up three floors in one vertical sweep with no resting places. This could be an issue for some.

Location is fantastic!! It is really easy and quick to walk to the top Venice sights from the hotel (Rialto bridge is literally just outside it). We loved the style of the hotel too as it felt Venetian and thought had gone into it. Staff were very friendly, always with a smile on their faces :) Breakfast was lovely, continental style, not the largest selection but we were very full by it each day! The stairs didn’t bother us at all, it’s Venice so we’re already walking most the time and doing steps for the bridges, so an additional staircase really didn’t seem significant!

Nothing, would stay here again!

My husband and I spent 3 days at the end of our 3 week honeymoon here. Great location with comfortable and quiet room. Fantastic breakfast with views of the canals. The apartment we stayed in had a small kitchen with electric kettle, tea, and cookies. Toiletries included hand soap and body wash as well as a working hair dryer. Really close to restaurants and shops as well as Rialto Bridge. Also close to gondola ride area.

Nothing.

Beautiful, old hotel right on the Grand Canal, off the Rialto Bridge. We were in room 10 up an additional flight of stairs. Room was quiet, roomy with good space for luggage. Bathroom was basic with a good shower. No real views from the rooms. Breakfast was good with fresh croissants, made to order eggs, coffee/teas/juices with views of the Grand Canal. Perfect location to reach Piazza San Marcos and the Scuala and Frari easily without being in the middle of all the crowds.

Keep in mind there's no elevator and a good 50+ steps to the hotel.

Location - amazing! Right next to Rialto bridge, easy walk everywhere, near two vaporetto stops that bring you anywhere in town Room was very quiet, which was great Friendly staff Lobby staffed 24/7

Breakfast was disappointing. Little selection, bread not fresh, cheap yogurt, etc. This wasn't a problem for me, but the hotel is 3 or 4 floors up (depending how you count) and there is no elevator. If you have mobility issues take this into account. The hotel was very clear about the situation and contacted me about this, which I appreciated.

location is perfect. next to Rialto bridge and close to Grand Canal. you can reach there via water taxi. (extra note: if you are arriving around midnight to the airport, do not forget to book in advance though. You can always go to Piazza le Roma via normal taxi and can get a water taxi as an alternative.) Bathroom is also quite good.

We had our room on the first floor and when we left the window open we woke up with the outside noise. when windows are close, it is quite soundproof though.

The Location is fabulous! Right on the Rialto bridge and amidst the restaurants. The hotel is probably a 20 mins boat ride from the Venice St Lucia station and bang on the canal. The rooms are tastefully done and the bathroom was very clean too. The staff is very pleasant and on the desk 24x7. To reach the hotel, you grab a water bus from the station (approx 10 euro ride per person) Get down on the stop after Rialto bridge, (I think it must be Sturion) and its a 3-5 min walk to the hotel. The only hitch is you have to carry the luggage up a long flight of stairs as there is no lift. Check in is smooth & quick. The area is buzzing till late and you have plenty of eating out options around. Would definitely come back here again!

Just the climb up & down the stairs with heavy luggage.