Very nice. Very clean. A great view from the breakfast room. Staff very friendly. Spoke good English. Apartment was offered to us in the building next door. This was very spacious. Good bed. Very quiet area even though it's beside the Rialto.

Three flights of stairs at the entrance to reception area. No lift. Also I was under the impression by the wording that breakfast was included. This cost €15 a head extra.

Interesting historic building, friendly staff, central location but in a quiet side street (no noise at all), delicious breakfast, comfortable bed. Lovely view of the Grand Canal from the breakfast room. The bedroom actually had a bath, rather than just a shower, and that was the main reason we chose it. We noticed no problems with the area.

They were very honest, telling us there was no lift or porter (though the staff did help with our luggage). No use to anyone who could not climb stairs. We could have had a room on a lower floor, but it had no bath and was smaller. As usual in hotels, we found it too hot to sleep well, even with a thin duvet, as we normally would sleep with just a sheet in this weather.

Location is everything here, of course, and overlooking the grand canal you can't go wrong. The room was clean and tidy, quite old-fashioned (no Holiday Inn, this - a good thing!) and staff were universally lovely.

Nothing, really. It's exactly as advertised, though don't ignore the bit about stairs - there are 69 of them and no lift so knees and heart better be in good nick.

Everything! Yes, also the stairs ;) The house itself is very old and therefore there is no option to install an elevator. But after this workout of climbing the stairs you earned yourself a good pizza! ;) The room had a nice size, and everything was clean. The decoration reminded me of a Venetian Palazzo and the bed was super comfy. The breakfast was very good: at first it doesn't look that much, but they serve you to the table a bread basket with a selection of bread, and if you want an omelette or a fried egg to keep everything fresh. Toast and jams are available buffet style as well as OJ, water, coffee, fruits and yoghurt. The staff is so nice and helpful and provide you with information on the city and where to go for ice cream or to dine. The location is absolutely excellent and right next to the Rialto Bridge in the heart of the city. We would stay there again in a heartbeat! Thank you for everything!

Our stay was truly exceptional! The location was perfect, right near the iconic Rialto Bridge. It was easily accessible from Santa Lucia station via the No. 1 ferry, which was much less crowded compared to the No. 2 ferry. All the main attractions were within easy walking distance or a quick ferry ride away, making it extremely convenient to explore Venice. The room was very spacious and beautifully decorated, creating a cozy and elegant atmosphere. The highlight was the breathtaking view from our room, overlooking the Grand Canal and the Rialto Bridge, both in the mornings and the evenings. The staff were incredibly accommodating and helpful, making our stay even more enjoyable.

The hotel is located on the third floor with no elevator access, but the staff had informed us well in advance, so we were prepared and it wasn’t a problem at all.

Great location Great Value Excellent breakfast

The hair dryer. It was the type fixed to the wall & takes ages to dry hair. Not an issue for us & though warned about the stairs, they do go up three floors in one vertical sweep with no resting places. This could be an issue for some.

Mattress and pillows nice firm. Breakfast is top knotch, with a view over Grand canal to match, and staff throughout very friendly, with particular mention to the filipino breakfast manager who I unfortunately forgot to ask his name. AC was perfect for the peak humidity and heat and an extra hair dryer was provided. Location was perfect and room on top floor was quite and private.

If you have a bad leg, you would struggle with the amount of stairs to get to third floor to enter the hotel.

Location is fantastic!! It is really easy and quick to walk to the top Venice sights from the hotel (Rialto bridge is literally just outside it). We loved the style of the hotel too as it felt Venetian and thought had gone into it. Staff were very friendly, always with a smile on their faces :) Breakfast was lovely, continental style, not the largest selection but we were very full by it each day! The stairs didn’t bother us at all, it’s Venice so we’re already walking most the time and doing steps for the bridges, so an additional staircase really didn’t seem significant!

Nothing, would stay here again!

My husband and I spent 3 days at the end of our 3 week honeymoon here. Great location with comfortable and quiet room. Fantastic breakfast with views of the canals. The apartment we stayed in had a small kitchen with electric kettle, tea, and cookies. Toiletries included hand soap and body wash as well as a working hair dryer. Really close to restaurants and shops as well as Rialto Bridge. Also close to gondola ride area.

Nothing.

Beautiful, old hotel right on the Grand Canal, off the Rialto Bridge. We were in room 10 up an additional flight of stairs. Room was quiet, roomy with good space for luggage. Bathroom was basic with a good shower. No real views from the rooms. Breakfast was good with fresh croissants, made to order eggs, coffee/teas/juices with views of the Grand Canal. Perfect location to reach Piazza San Marcos and the Scuala and Frari easily without being in the middle of all the crowds.

Keep in mind there's no elevator and a good 50+ steps to the hotel.