I loved everything about the property. Comfort, design, location, cleanliness, amenities, food, small details and staff. We did not choose a room facing the canal because of the noise and proximity to the Rialto bridge, we did however have a nice balcony very close to the canal on the side of the building which still had a lovely view but was very quiet in the evenings. The hotel also has an amazing rooftop terrace/bar that was never really packed. I am super particular in terms of hotels, I’ve traveled a ton for work and leisure for the past 30 years, this stay/property was outstanding and I highly recommend.

No complaints.

We had a fantastic stay! The hotel was fresh, clean, and very comfortable. Breakfast each morning was lovely, with plenty of choice, and the rooftop terrace was a real bonus – perfect for relaxing. The staff couldn’t do enough for us, nothing was too much trouble. The location was fab – close to everything we needed and great for exploring the area. We were pleasantly surprised with a free room upgrade, and they also arranged a birthday surprise for my husband with a cake and balloons in the room (which I’d requested in advance at a small extra cost). It made our stay feel really special. Would definitely recommend and stay again!

Our stay at H10 definitely EXCEEDED expectations!! We were literally on the Grand Canal very close to the Rialto bridge. This city lives up to all of the hype - it was literally magical! Had the hotel arrange our private transfer from the airport to the water taxi, to drop off right at our hotel & back (expensive, but WORTH it) and the Gondola rides were available right outside our hotel as well. The rooms at this hotel were amazing and we were able to walk to the main places. We enjoyed appys and drinks at the oldest cafe in Venice (250 years) and listened to live music on the square thanks to the recommendation of the concierge. We had excellent breakfasts and they even packed us a yummy breakfast for our insanely early morning. Dinner choices were hard, as there were so many places to try, but all good! We would definitely come back and we will definitely explore more H10 hotels around the world.

Rooftop terrace was fabulous: looking over the Grand Canal. Great place to have a cocktail as the sun sets over the city. Personable staff. Good breakfast in attractive dining room. Guest room was very well appointed. Location is very good as base from which to explore the city.

While our room was very nice in itself, it was on the ground floor and looked right into a staff service area, including their smoking area. This is Venice, and we know that hotel rooms look onto courtyards and other buildings and dark canals. However, given the price of the hotel room, we were surprised that this was our “view.” The staff were pleasant when we asked about this, but didn’t change anything.

Room had partial view of canal. It was lovely and I was able to see this sitting on the sofa. The hotel is near the Rialto bridge so it was in the perfect location for exploring. Breakfast was quite basic. Room was ready on arrival and we were allowed early access. Sophia the receptionist recommend a fantastic restaurant and booked us a table. The room was very comfortable and bottled water was provided every day.

One criticism of the room is there was a gap in the shower between the glass panel and the door which meant the floor got rather wet. The towels were changed every day so I used the dirty ones to dry off the floor. We had an early check out, and as breakfast was not available before we left, the hotel gave us a box. It was a bit disappointing as it contained 2 cartons of orange juice, a carton of water, some slices of crusty bread and two biscuits. Not really a breakfast.

Loved the location near the Rialto bridge. Everything was so close and accessible. Our room was very spacious and clean, with nice touches like a turn down service and Prosecco on arrival. A large bathroom with robes and slippers and extra pillows was a nice touch. Staff were very helpful from check in to house keeping and in the breakfast room with fast friendly service. We also got help to find some lovely restaurants and tips on transport from the front desk. The terrace was fantastic with a great view over the grand canal. We made a point to have drinks on the terrace each day as it was so lovely sitting up there watching the hustle and bustle below.

Loved it all

Gorgeous hotel in a gorgeous location, just steps from the hordes crossing the Rialto Bridge as well as the more pleasant bustle of the Fish Market and the quiet contemplative Jewish Quarter. The hotel's breakfast was sumptuous and well-served, and the staff - particularly Concierge Maria - was friendly, helpful, and punctual. My wife and I cannot imagine a finer hotel experience ... and when you walk out the front door, there you are on the banks of the Grande Canal, in magical Venice!

Nothing comes to mind.

The location was excellent, and the rooftop bar a totally must 👌 All the staff was very friendly and helpful. A very special thank you to Maria in the reception, who was excellent in solving a technical issue with our invoice.

To be really honest, I must say that the windows were not very "view friendly". They are narrow and, moreover, recessed from the building facade. And, on the second floor, the suite has no balcony 😕 The balcony shown on the photos is from the first floor suite. This should be more clear on Booking!

• The staff were super supportive, friendly and attentive. The Front desk team, Shaiful and Nicoleta were very generous with providing us detailed information on how to get to the hotel, restaurant recommendations and mode of transportation around Venice prior to our arrival, we are very thankful for that. • Superb location, we were able to explore most of the highlight spots by walking & Vaporetto, accessible to Rialto bridge, fish & local fresh market, San Marco Basilica and more • The room was super clean, comfortable, well-designed • Lovely rooftop bar, perfect for sundowner 😊 Highly recommend!

Nothing

Great location near Rialto bridge and restaurants. Layout of hotel has many areas of relaxation such as the roof top bar. All staff were friendly and professional. Attended to our concerns with extra effort. Breakfast has an excellent selection along with great choice of omelettes or pancakes include with a room package. Hotel is centrally located in Venice and easy walking distance to all the main sites. Room 303 is a great partial view of the Grand Canal.

Our room was small but it is expected for this area of Venice. So not a big issue