Location and the interior..very clean modern and cozy

Not to complain but be aware that the walk to hotel takes almost 25 mins from main station ( who will complain abt a walk in Venice ?)...alternatively take water bus to rivalto bridge stop and then its few mins walk to the hotel

Another great stay at this hotel. Rooms are nice, location fabulous. Can’t say enough about how wonderful the staff are, so kind & helpful at every turn.

Carpets in rooms need deep cleaning or replacing. Not the fault of housekeeping, who are excellent. Weird that they hand copy your credit card # to a little piece of Post It style paper at check-in. Asked about it & they said I could watch them tear it up at end of stay, but who had access to this written # during my stay? Don’t remember this practice during my first stay there.

Perfectly situated, very close to the Vaporetto station from and to the train station, the Rialto bridge, the Duomo, the Gondolas, in the center of everything. Beautiful room and spacious and bright bathroom, all clean and comfortable. Double bed could a bit short for someone tall, but it was really wide! We had room 304 which had a large balcony in front of the bed, with a nice city & landmark view, and the bathroom also had access into the balcony. Good soundproofing, no noise from outside or from other rooms. I would recommend it, and would come back here anytime!

Location was very convenient and right in the heart of so much without the busy/noisy nature of other spots even just a block in any direction. The lobby, our room and the breakfast space were all quite nice. Breakfast was fresh, varied enough and we enjoyed it. I would say we found the staff quite helpful and they are a big plus for those thinking of staying there. Good advice on many aspects of our activities and local travels. The team was helpful and cordial/pleasant to us each time we came and went. I felt like the spot and the property really helped make our visit (our first) to Venice memorable and positive. Thank you for being a wonderful aspect of our trip.

Didn't have a chance to go up to the roof as work was being done. But we will plan for that next time.

In Venice, of course everyone wants to avoid the crush of tourists - but you also want to make the most of it. Location is key and this one is great. Close to everything but just a touch off the beaten path. Easy access to Rialto stop for the Alilaguna to/from airport. Cheerful staff and great facilities especially for the price (TWO elevators, excellent room climate control, classic Venetian furnishings, nice rooftop bar). Concierge recommendations on dining were also terrific. Would definitely return.

Can't think of much. This is a real gem.

Room was outstanding, with many little extras, including complimentary champagne. Roof top patio very nice place to relax at the end of the day. Great value for the money. Staff was very friendly and helpful. Excellent location both from Rialto water taxi dock to the hotel and from hotel to the the piazza San Marko. Even had porter service from hotel to water taxi - that's how close it is. This hotel made our stay in Venice a very enjoyable experience!

There was nothing to dislike.

Excellent location and very charming (read: felt fancy). Near Rialto bridge, San Marco Square, and food and shopping in all directions. There was a free trip to Murano provided by the hotel to see glass making, which was really fun, but remember nothing is free. There was a salesman who took us under his wing and showed us all the hand-blown glass we could buy. It was a great experience, but there was definitely a sales pitch, just so you know going in.

Breakfast was kind of on the pricey side, but it was a decent spread with lots of choices.

The hotel is well-situated, close to a stop for both the airport water taxi and the vaporetto, so it is easy to travel from this area to anywhere else you need to go, but it is not in a heavily-trafficked spot so the front entry is calm yet easy to find. I was pleasantly surprised by how nice the room and the bathroom were, and by the amount of space. It is Venice, so it's not overly large, but it was comfortable and practical. The staff at the hotel were all lovely, helpful, and gracious. And the rooftop terrace had a perfect view for a final good-bye drink before leaving to the airport.

Immediately outside of my door was the door to the stairwell, and every time someone opened it to come through, it sounded as though they were about to come into my room, which was unnerving after first arriving and not knowing what all the noise was about, but it wasn't constant and quieted down. My first night I was then kept awake by multiple mosquitoes flying around my ear and then biting me. It took some time to find them to rid the room of them when I really could have used the sleep. Also, the shower curtains are very billowy, so when using the overhead shower, they ballooned into the shower space, sticking to me. I found it much better to use the handheld shower sprayer instead.

It was clean, well managed and very continently located. We enjoyed our stay.

If there was anything I would mention that I wish was better, it would be a small breakfast included. I personally would think it would be super nice to have a voucher that allows you to get a pastry and a cup of coffee at the pastry shop next door. That would have made the stay that much nicer. The bar was nice and the snacks at the bar were nice, however the prices of the drinks were a bit overdone in my opinion. However, overall, we loved the stay.

It’s in a great location right near the Rialto Bridge so very central to all the sites in Venice (especially close to St Mark’s Square). The staff were very welcoming and assisted us greatly with canal tours and a private boat transfers. The room was larger than we expected and the bed and pillows were heavenly. The Commedia’s rooftop bar – it was a hotel highlight and a sanctuary from the crowds down below.

The breakfast buffet had fewer options compared to what we’d experienced elsewhere on our travels. There’s also a charge for eggs done any other way than scrambled.