The location will very convenient, especially in case of late flight, the hotel is in walking distance from the bus station. The staff is very friendly, ready to help with everything. There was a complementary water in minibar. The breakfast was very good with lot of local food choices and fresh fruit juice.

The rooms are little bit outdated.

Lovely canal view from our room. Location convenient to lots of places to visit. Good that there is only one bridge to cross from train station with cases.

The wardrobe took up space in the room. No tissues supplied.

We loved staying here for our visit to Venice. As well as being in a brilliant location (just a 10-15 min walk from the train), the staff were wonderful and incredibly helpful. They were very polite and showed us where to go and gave suggestions of what to see and do, all helpfully annotated on a free map. We could not fault the service! The room we booked had a lovely view onto the water and little bridge which was excellent. The room itself was comfortable and the facilities were good. Breakfast was tasty and had everything you’d want or expect. Thanks for a brilliant stay!

Beautiful location. Lots of comfortable communal sitting areas. Bed was comfortable. The breakfast room had a beautiful view of the garden area. I need to eat gf and the staff - particularly the mid length blond hair staff member ( so sorry I did not get her name) brought me a basket of gf breads, muffins, and cookies each morning. Breakfast spread was great. Friendly reception.

The room was smaller than anticipated. Our canal view looked out straight onto the bridge. So anyone on the bridge could look into our room. Some on the bridge even laughingly greeted us.

The location is perfect for us. Since we were travelling via train from Portofino and with huge luggages, the hotel was just not that far from the main train station. The area is quiet and we liked that just behind the hotel towards the other side are lots of restaurants and around 20 min walk you can reach San Marco Piazza. And since we were leaving via plane not far is also the bus terminal that would can bring you to the airport in 20 min.

One specific male staff which works at night shift was a bit off. He was quite rude and sarcastic towards my friend when she was asking for directions going to the bus terminal. First time she ask, he was sarcastic then second time she went he was quickly dismissing her off.

5 minutes walk from Piazzale Roma, a central transportation hub for easy access to the airport. Easy walking distance to all central tourist areas, we walked absolutely everywhere, it was wonderful wondering around. The area has a local vibe so lots of great bars and restaurants, at very reasonable prices. The breakfast is lovely, lots of choice from continental to cooked eggs and bacon. The shared areas of the hotel are charming, with a lovely courtyard garden. We loved the free lavazza coffee machine in reception too.

The bedrooms and bathrooms are fairly dated and desperately need updating but it has italian charm.

The position was, for us, perfect. Not far from arrival points, with plenty of choice to eat out at night right on the doorstep. In fact we didn’t walk more than 300 meters each night. Interiors… down stairs was beautiful and tastefully decorated. Everything was there that you needed and more. Our room was not so. It was tired and needed a reverb desperately. The bed was Very Com as were the pillows and gowns supplied. But as a whole it needed revitalising. The bedding was changed each day the bathroom was cleaned & towels changed. The staff were amazingly nice, very, very helpful, super professional and I highly recommend Angel the barman’s Cuba Libre. It’s the best I’ve ever had and I’ve been to Cuba (Angels birth place.) Breakfast was great, tasty, fresh and all what you need. We loved it. The scrambled eggs were fabulous. All in all great value for money we will be back; and very soon.

Upstairs needed a good refreshing The carpet was threadbare in places, the paintwork faded and dirty. The walls were not cleaned regularly . There were 3 mosquitoes squashed on the walls. One I did myself. It was there the entire stay after it had had me! As were the others.

Our holiday was very nice. The location of the hotel and the behavior of the hotel staff were also very nice. They welcomed us with a smile and treated us with a smile. The hotel was clean and the fact that I initially set the dates wrong and hotel personel solved the problem accordingly, helped us arrange a transfer from TSF airport and our arrival-departure were easy was an extra comfort for us. Thank them very much. If I visit Venice again, I will definitely stay again at this hotel.

The hotel exceeded our expectations. The view of the canal and bridge from the room windows were spectacular. The hotel is also well located close to the train and bus stations and the Roma vaporessi stop with many good restaurants near the hotel. The staff were very helpful during our stay and included breakfast was very good. Wpuld definitely stay at the hotel again next time we return to Venice.

Not much we didn't like. Perhaps the TV could be a bit larger with more English channels but you don't go to Venice to watch TV.

If you’re looking for a charming getaway in Venice, I can’t recommend Palazzo Marcello Hotel enough. From the moment we arrived, we were treated to a wonderful experience that made our trip truly unforgettable. A Breakfast to Remember: One of the highlights of our stay was the breakfast included with our room. Imagine starting your day with a lavish spread of multiple hams, a variety of cheeses, fresh bread, perfectly cooked eggs, and creamy yogurt. It was a feast that set the tone for our adventures in this beautiful city! Perfect Location: The hotel is ideally situated just a 10-minute stroll from the Venice entrance, making it easy to explore the winding streets and stunning canals. It felt wonderful to be in a location that was both convenient and picturesque. Exceptional Staff: What truly made our stay special was the incredible staff. Lucca at the front desk was a standout! He was always cheerful and ready to help, offering fantastic recommendations for dining and attractions. Speaking Spanish was a bonus, making communication effortless. Lucca even arranged two restaurant reservations to celebrate birthdays for friends traveling with me, which added a personal touch to our trip. On our last day, he took care of reserving a water taxi for our early flight at 7 AM—talk about going above and beyond! Evening Delights: Evenings were just as delightful. Venice may close its bars early, but we found a gem at the hotel bar, thanks to Angle, the friendly barman. After a day of sightseeing, enjoying drinks at the bar was the perfect way to unwind. Angle’s hospitality made our nights memorable! All in all, we spent a wonderful time at Palazzo Marcello Hotel. With its fantastic breakfast, prime location, and outstanding service, I can confidently say that I will be returning. If you’re planning a trip to Venice, this hotel should be at the top of your list!

The TV, i always try to have music playing on sportify, in most of the cases the TV is a smart TV, this wasn't the case. However is not an stopper to come back!!!!