The best of this hotel is location and price. It is just one minute walk from Ueno station (JR Shinkansen Station), and 3 minutes from Keisei Ueno station (Skyliner station). The price is also very cheap and is great value. Staff is helpful and speaks good English

The rooms are small. Even I pay about 15% more for a larger room, it is still quite small. It is not that bad by Japanese standards, but I do prefer a more normal size room. Fortunately, it still had a desk that I can comfortably work on my laptop. The furnishing is a bit run down, but I really don't care as I just sleep there for one night.

One of the best places I stayed. Definitely was more than enough for me as a solo traveler. It's really close to the station. The daily amenities provided along with some extras, like a small chocolate, creams, or coffee ticket were all lovely. The room was spacious enough for my luggage, which was a huge plus. I honestly wish I had stayed here longer, which i hope i will in the future. The staff was very helpful with everything.

Like most hotels in Japan that I've seen, the shower has curtains, and it's impossible to not touch or brush by these, so only this was a bit uncomfortable for me. I hope hotels slowly switch to cabinets or doors instead of curtains in showers. Lastly, and this is just a personal preference, but I wish the duvet on the bed was covered. In some places including here, there's a sheet and a duvet on top. I understand that it's definitely great for humid weather of course, however in autumn, when we use both, the uncovered duvet was a bit uncomfortable to have to use, I'd have preferred had i known it had a cover that changed every 3 days (cleanings are every 3 days usually). But overall, I'd definitely stay here again.

Staff very friendly. Can communicate basic english. Very accomodating. Room is value for money. Have all the basic necessity. Location is great. Right next to Ueno station. Small toilets but all equipped with basic needs. Clean.

Room windows are not sound proof. You may hear police or ambulance sirens. There is a bar right outside of the hotel. You will hear some shouting. Cold draft may occur. Toilet is very small.

Locaton. Very near Ueno station which is very convienent. Highly recommended. The staff are very friendly too. The place is also near Ameyoko, and Ueno Park so these are good bonuses.

Room is a bit small which is expected from most Japan hotels. Hence if you have a lot of luggages/bags, it might be a bit of a challenge on moving.

The staffs are very nice. I’m very impressed. They allow me to deposit my luggages 1-day before my check-in date for free! They also gave me a skincare kit and you can take a bath salt for free at the counter. The location is very convenience as you can travel with various transportation nearby, such as subway, JR train, Keisei to the airport.

The room is quite small like a normal Japanese style and has some musty smells. By the way, it’s clean and not that old.

I loved the tatami room! The room was spacious and the staff was very friendly. It was nice to have tea in the room and the location was the best! Right next to the train station and walking distance to a ton of restaurants. The location was the best thing about this property.

It can get a little loud because it’s in a busy area but not that bad.

We arrived in Tokyo late, but had a super early departure to the Snow, so something close to Ueno station was perfect. And this is close. Great rooms either way all the amenities. Perfect to have explore the area for if you are catching the Shinkansen. Ueno is easier to navigate than the main station.

Proximity to station and many amenities. Spoilt for choice in terms of food establishments and shopping. Near park and museums.

Nil. So far, nothing to complaint about. As usual, the crowd can be menacing.

The proximity to Ueno Park was fantastic for our family. We could walk to National Museum of Tokyo, the Zoo and the International Library of Children’s Literature. Ueno Hotel is in the best neighborhood for small local restaurants and shops without the hassle of high rises and traffic. The staff treated us like royalty!

Everything was wonderful!

Location is right next to Ueno station Asakusa exit 9. Very convenient

I had a room on the back side of the building and the window was not greatly soundproof so there was a lot of noise in the evening. It was weekend though so it was busier than normal. Even though i slept like a puppy