Almost everything was perfect: the price was great, the capsule herself was very clean and cosy compare other capsule hotel i had been in. The lobby was a very nice and peacful place, and a great place to eat my night meals. But my favorite thing in the hotel was The onsen, very peacful and clean bath which was a great way to finished the day. I hope to return there one day in my next trip.

I didn't liked that the Check-in hour was 14:00, i got there early after leaving my other hotel at 9:00, they didn't allowed me to wait inside the hotel so i needed to look for a place to spend three hours until the check-in.

I had another great choice of accommodation. It’s my first time to book a capsule. It was a great experience especially the amenities and supplies are free flowing: toiletries, comfort, free tea, and best of all the bathroom with sauna, jacuzzi, herbal soak, hot and cold shower. Cleanliness and orderliness are top of the line. The people were extremely supportive, courteous, cheerful, and assistive all the time. The location is just a five-minute walk to Ueno central terminals. Very accessible to all I needed. I will surely book here again when I get back to tokyo. This is NOT a negative comment. As a suggestion, provide private shower cubicles for some who are not culturally comfortable being all open in the common bathroom. shower curtains would be fine.

None

it has a spa , mini onsen. location is good enough as just across the street is the market area. price is also ok. you have to top up $200 yen for a big locker for big luggage

i think one thing in japan is they really follow timing as die die that timing for check in, no early check in possible .the staff here has limited english but can see try their best to comunicate with you.. As with every capsule, it depend on who is staying that night as sometime you had some donkey who just want to whisper in bed when he can do it outside. in a quiet room, small sound can make a difference., so you cant blame the hotel for it.

Staff is very kind, and after a day of walking around sauna and hot bath will get you a new pair of legs. Compared to other capsule I was in people were much more quiet around the sleeping area.

I didn't mind the futon, but it might be too hard for some people, maybe an option to make it double or even triple futon should be there.

Super Friendly Staff, I have asked him for recommended local good restaurants, he straight putting down his stuff and bring me to these places. Wonderful service.

You might need to bend yourself in small capsule room if you are big man

someone was always at the front desk who could handle everything, even in the middle of the night. the toilets and restrooms were cleaned regularly and meticulously.

It’s in a very good spot, it’s very organized, the onset is nice and clean and the beds are comfortable.

In order for taking a shower you need to go to the common bath, if you are not comfortable with public nudity it’s not your place.

2nd stay at this capsule hotel, this time my capsule room was on the 4th floor, which was very pleasant and cool. The 1st stay was on the 3rd floor, and the capsule room was too hot and I was sweating the whole night. The air-conditioner was switched on to hot-air mode and for some reason, the hotel could not turn it down.

Nothing.

Ability to check-in late, complete facilities including toilets and baths, helpful staff and general cleanliness.

The toilet was arranged in a way for maximum space efficiency, but for anybody who is taller than 165cm, it's very cramped.

Everything. Affordable, very clean, and lots of amenities. the onsen and the shower area was relaxing with free drinks. the capsules were comfy and spacious compared to the ones I've been to. The location was a plus too, short walk to local restaurants/food shop and close to ueno station which has the big arcade