This is the second time I've stayed here this year. It really is a cut above other places that I've stayed at. The staff are really helpful; the hotel is clean and oozes quality. The breakfast is buffet style with a wide variety. They made poached eggs for me every morning when I asked as it was fried eggs on the buffet, which is not my preference.It's great the be able the just help yourself to what you like for breakfast. It's only about 5-10mins walk into town, depending on how quickly you walk. There is a very small gym here but it was adequate for me. Also, I ordered food at night to take to my room; it was reasonably priced and lovely too. It's ideal for me as it's a 15 min walk from my friend here in Jersey. It's always consistent at The Savoy. I always sleep well here too which is a plus for me. I can't wait to return.

Great array of food for breakfast. Staff were friendly and exceptionally helpful. The hotel is lovely and clean with a lovely bar/ lounge area. It is ideally situated for going in to town- it's easy to walk there and not very far. Room was lovely and warm, even if the decor was dated; the shower/ bathroom was modern. I really enjoyed it and will stay there again. Steve.

The kettle in my room didn't work and I should have reported it but I didn't, so that's my fault. The gym was very small with little equipment in it, so I didn't use it but it won't stop me staying there again.

Friendly staff, comfortable room and getting the discount for dinner in the restaurant was a great perk. Good breakfast selection too. Super location 15min walk from St Helier bus station, and having a bus stop outside the hotel. Would definitely recommend to friends and family. Also liked the notice board advising of our flights departure time in the foyer area.

If I was being picky, as there is nothing much not to like I would say maybe a bottle of small water in the room each day would be a good addition, rather than just on your arrival day.

It is a very lovely hotel with a great location. Full of British history, would be great to visit in the summer

The room we stayed in had evaporation on the inside of the frame, so you couldn't see outside. Maintenance to the room has been long forgotten, and some of the wall mounted items were hanging on their last breath. I guess if the rooms have wall paper, you would like to just refresh the glue. And eggs, even in February it was like an Easter egg hunt to just have breakfast. I would say that there is little choice for people who are vegetarian or don't eat pork.

The service given by the receptionist was lovely. She gave us a lovely warm welcome and send off home. The room was amazing too. Clean and tidy with great facilities. The tv had apps on it so you could watch satellite tv and streaming service if you wanted too. Tea and coffee facilities were filled to the brim and complimentary biscuits/water were given. The room was equipped with an iron, ironing board, trousers press, safe, hairdryer, mini fridge(in a cupboard under the desk), shower gel, hand wash and hair washing facilities. In regards to commuting we went by plane and public transport due to not having a car. The walk to the bus was around 10-15mins if you needed a connection to the airport. However if you wanted to go to Liberty Bus Station you could catch buses right outside the hotel towards the bus station for more connections including to the airport from there. Overall our stay was amazing. The breakfast buffet was lovely too. Lots of choices. We 100% recommend this hotel and will definitely be staying again in the future.

I have no complaints. Loved our stay.

This is the third time we have stayed at The Savoy. Apart from the ideal location for us (Our son and his family live just down the road) It's such a lovely hotel and one of our favourite places to stay. It has a very luxurious atmosphere and the staff are all so friendly and welcoming. The rooms are very comfortable and have everything you need and more, including extras like bottled water and a full size fridge. The breakfast is always good, with a wide selection of English and continental choices,juices,unlimited tea and coffee too. The other plus for us is that it's spotlessly clean. I'd honestly give it a ten out of ten.

Nothing not to like

Dinner was lovely although I felt the portion size was very small for a la carte, I think they must have been reduced for the staycation deal for other guests. Room was absolutely huge, plenty of room to move around, bed was comfortable but was very creaky but that was only a small issue. Apart from that, we had a lovely stay.

Breakfast was lovely but one thing to watch out for is the handles on the hot food are very hot and I did actually burn my fingers trying to lift one of them. I did mention to the staff and was told the knack was to open very quickly, not the right answer, they should have had a napkin on them.

Once all our problems was rectified we would say visit. 3 out of our 4 day holiday problems were still not rectified. The reception team were not passing our problems to the manager in his words he said his staff " was sugar coating" them. I told him it was ridiculous paying a lot of money & having these problems with our room. He sorted all the problems out that day . So thank you michael otherwise you would have had a 1* rating from us.

There was nothing we didn't like. As I've said, yes there was problems but you cannot say it was bad because the general manager rectified them eventually when I demanded to speak to him because his reception team were :sugar coating" his words our problems

I was taking my car to Jersey so wanted a hotel with a car park, The Savoy met that requirement. The welcome at reception was genuine, had everything available, offered information, quick to answer any questions. The trip was for our Wedding Anniversary so I was happy to book the jacuzzi suite. It wasn't cheap by any means but I liked the look of it from various photos. In reality, it was even better than I hoped: the bathroom was perfect, the shower powerful and more than hot enough, the jacuzzi bath fantastic with bubbles and a bottle of wine. Plenty of clothing storage, the bed had high quality linen and was very comfortable. The room was serviced every day and the bed changed after the 3rd night. We used room service on one evening and had good food delivered within a few minutes. Breakfast was very impressive. Four cereals, fresh and tinned fruit, yoghurt, pain au chocolat, croissants, everything to make up a full English, all kinds of tea and coffee, three different fruit juices. Staff polite, unobtrusive, very helpful. We had our Anniversary meal in the 1840 Restaurant. Very much "Masterchef" standard here. Couldn't fault it in any way. Perfect service, table presentation, food, wine, just what we wanted for our special occasion.

To be honest, nothing. By our standards, it was an expensive trip but the standard of every minute of our stay made the cost perfectly fine. Every member of staff seemed happy, enthusiastic from Reception, dining and room service and cleaning. We were very impressed and appreciative.

Very good facilities, large room and toiletries, bathrobes supplied. Good location for town and beach. Not too busy. Public areas were immaculate. Very clean, lovely decor and helpful staff. Breakfast was varied and plentiful. Restaurant food was delicious too.I enjoyed my stay as a solo traveller. I would return.

Pool was not heated, very cold water even in July. Although the bedroom was large and perfectly adequate, I felt it needed a little TLC. It wasn't vacuumed everyday and carpet was stained in places. The sheets were only changed once during a weeks stay. The bathroom was a little basic, sink tap leaked, and toilet roll holder wasn't attached properly. I expected just a little more attention to detail for the 4* price.