Lovely location overlooking marina Easy access to town and bus routes Very comfortable room with sea view Really pleasant staff in all areas Excellent breakfast

Nothing would book again

Hotel was lovely - great location, good facilities, and wonderful staff. Alicja was extremely helpful in assisting us with our room.

Great location, big spacious rooms, lovely lobby/bar area for drinks and very nice staff.

Just about everything. The hotel was of an excellent standard and the staff were amazing, really friendly and helpful, nothing was too much trouble. The restaurant delivered some excellent food and you could sit inside or on the terrace in the sunshine overlooking the marina. It's position right in the centre of St Helier makes it great for all the shops, bars and restaurants on offer.

I know it was a hotel but the bar prices were a little high for certain items. Also, when we arrived we didn't have a chest of drawers in our room although our friends next door in an identical room did. When we asked at reception they quickly provided us with one but it looked like it had come out of a long forgotten storeroom, it was small and had a very worn top on it. However, it was a chest of draws but we expected a better quality item from a hotel of the standard of Radisson Blu.

Location! Location! Sea view from our room was exceptionally good. Clean hotel with a great stylish lobby / bar area. Very professional & courteous staff particularly at the reception desks upon arrival & throughout the stay. Great breakfast with plenty of options to cater for all tastes.

Slightly slow service with drinks & food than we would have liked. I had to chase up a few drink orders which were sitting on the bar. Quality of the ingredients on the menu needs some refinement - Had the mussels & club sandwich one day & both were poor. Chicken was overcooked & mussels were not fresh.

View to the Castle and Marina was very nice, parking easy and close by. The hotel is also very close and handy for the ferry

Booking.com service however was very poor, they let us down very much and didnt resolve the issues raised with them (even though I booked through them) It was the hotel themselves who handled everything much better so in hindsight I wish I had gone direct to the hotel. Even a few days after raising concerns Booking.com dont come back to you as efficiently as they should and have failed in their customer service big time.

Welcoming reception area, very nice breakfast and bar. Most reception staff were great.

Nothing on the menu suitable for vegetarian with coeliac disease (unless I wanted olives for dinner) the bar staff did ask me to look at the menu and see what id like and the chef would try to adapt something, I asked if they had gf pizza or pasta but they said not, apart from gf bread there was actually nothing else for me, until I suggested soup which luckily was vegetarian. Just unfortunately a common problem but a large well known chain like Radisson blu could do better and I did feel that they weren't that helpful to be honest. Breakfast was better but no labelling of ingredients.

The hotel staff extremely helpful and friendly throughout our stay, facilities excellent, room as described with an excellent view of the marina and castle. Hotel location superb, beach front only a few meters away, and town centre a flat 15 minute walk. No road noise hotel in a pedestrian area, superb for walking and cycling.

We did have to ask reception for assistance with our faulty air conditioning and faulty safe! Both issues resolved very quickly and an offer of cool drinks FOC.

I arrived late with my sister booked last minute, only staying for one night. (It was a journey we took as healing from grief of her son). The staff were lovely, invited us to Radisson Blu reward club which came with a reward of a drink from the bar. We had no baggage, went up to the room which overlooked the harbour. A beautiful view. The room was lovely and clean with normal facilities you expect to find. We went down to the bar for a meal, choosing a club sandwich to go with the free drink. Great food, tasty and couldn't eat it all, again the bar staff were welcoming. Before going back to the room I decided to ask the receptionist if there was possibly a room that overlooked the bay so we could wake up to that view. She accommodated us in a new room, at no extra charge. We got to the new room, it was more than pleasant. We had a great night sleep waking up early and leaving to watch the sunrise on a different part of the island. All in all a wonderful night, wonderful staff, food and room. Will definitely return if ever back in Jersey!

There was nothing I didn't like......which is rare for me ;)

Breakfast good. Room good. Parking good. Next to ferry terminal.

Parking wasn’t a definite. Luckily not busy so there were spaces each day. Spa disappointing. Changing facilities tatty. Broken locker doors. Had to walk through gym as direct access blocked as floor problems. Pool cold. Surrounding area poorly maintained. No shower at side of pool to use after steam room before entering pool. Couldn’t access pool one night at 6pm as too many kids in - although we only wanted steam room which was empty so had to wait 30 mins. Can’t really call it a ‘Spa’. Lacks 4* quality. Hotel is out on a ‘limb’ from St Helier with a good walk to any restaurants.