Towels were very comfy and big. They have kettle, the room was warm and breakfast was nice. Alan (staff) very nice.

Not enough elevators working. 1 elevator always deactivated even after the event where there was a huge queue.

We got assigned a high floor for our room and the views were wonderful. Seeing that this is near an office district, the hotel is also next to a co-working/ office space and so it's geared for business meetings and conferences. The room itself is simple but comfortable. The gym is quite amazing and if you workout, this is a wonderful space - except the opening hours are limited so check ahead. Otherwise, the hotel is within walking distance to the trains, trams, and buses as well as The Fields - a nearby shopping mall with food options, shopping, and even groceries.

The hotel is close to the airport and was close to the place we needed to be . We arrived around 11:30am and we get the room much earlier than the normal check in time . The train station and metro line are few minutes away and the city centre can be reached in about 15 -20 minutes . A free coffee was given to us when we asked where we can get one .

A deposit was requested for the room at the reception desk which put me off . I was thinking that there should be for minibar or other facilities in the room but the fridge in the room was empty . Breakfast quiet expensive . Tthe room was quiet small when an extra bed was added .

Hi We didn’t have any btl water in room And I like the fact your eco friendly but to not give coffee/tea daily in the rooms when not cleaned due to eco isn’t good !..the rooms need a paint also the corridors Shower was poor ! Very slippy in bath !. The staff I did like was the friendly barman davidha /Tarak !.. Also please update your web page on transport from the airport .. as when I did book there was a bus that transfer you every half hr from airport to hotel .. we got a taxi no problems .. No orange juice I could see at breakfast /no scrambled egg ! Today !. The Robinson family

Great location if you are travelling by car as it was just off the motorway junction. Access to Copenhagen (10 minutes)was available via the Metro station just outside the hotel. The choice at breakfast was outstanding.

The room safe was inoperative (could not open) and when we asked if this could be fixed, reception staff were not receptive to our request, saying they had never had a theft from a room. However, they did say they would inform maintenance, but it was not fixed during our stay. Also when we checked out, the reception staff didn’t enquire as to whether we had had a pleasant stay; they just took our payment.

It's a great option if you're travelling because of some concerts in the vast concert hall nearby. It's literally around the corner. I guess the majority of guests stay here when there is a concert or when they have some workshop. It's also a 10-minute drive away from the airport, so the location is quite convenient. The city centre is not far either, but be prepared to pay 30-40 EUR to get there. The breakfast was definitely better than expected. It was roughly the same for both days, though, so if you stay longer, it might get monotonous. But still, it was a good selection, and it cooked well. Definitely coming back when there is another concert happening.

There isn't anything noticeable that I can call an issue. Sure, the bathtub could have been wider or bigger, but I'm 199 cm tall, so this is entirely subjective. Sure, there could have been a wine opener in the room, but we solved this by calling the restaurant and borrowing their opener for the evening. One staff member was a bit rude (not just to us, but to everyone), but I guess it was simply not her day - it happens to the best of us. I don't see any reasons to not recommend the hotel if your "use case" is not sightseeing:)

Very comfortable beds Good breakfast Very nice and helpful stuff Great location - next to the highway so easily reachable by car. Walking distance to metro station from which it's only about 10 minutes to Copenhagen city center.

The hotel would only accept credit cards, they could not simply charge my debit card, which was an issue for me, since my main credit card already had many commitments on it.

Great location next to a metro stop and only 10 min to city centre by metro. Very good breakfast with a great variety of food as well as kids table. We really loved how quiet and comfortable our room was. Big parking lot with car charging option is a big plus. We can definately recommend this hotel!

We found the damage deposit to be odd especially because the room is not checked upon the check in by stuff together with the guest. How could you proof that the scratch on a wall is not done by you?! We were aware of the deposit, but still it felt wierd especially coming from a big and known hotel chain.

Flew in to see a concert and the arena is just around the corner. So excellent location all round as the airport is also just 8mins away by train, and the nearby Metro gets you into the city centre in 14mins - and yet the rooms are basically soundproof! Extremely comfy beds, lovely staff, nice breakfast, Chromecast-enabled TV - had a great stay

Air conditioning was a tad loud, but I'm probably biased as I live in Ireland and we don't use AC, so very minor quibble!

Very comfortable hotel with grand entrance and bar. Well, obviously, for the price. Location is great for airport or travelling to Malmo. Not so much for visiting Copenhagen, but there is a metro nearby.

The bar closed at midnight on Saturday whilst Eurovision (emitting from Malmo!)was on! Without prior warning, otherwise we could have bought another drink before twelve if we knew! That was highly surprising. Also why do they take a £60 deposit straight when you are checking in??? Over £200 per night not enough to trust your customers? Especially that we are IHG loyalty program members. Then deposit is returned 2 days after checking out! I checked and mine wasn’t, so I had to contact the reception, who required proof of payment?!? Obviously I did get my deposit back, but this created unnecessary angst, so not needed when you are on holiday!