They took care of every details. Very well designed hotel. Staff are friendly.

This comments is only valid for guests with car. 1. The hotel should have made know clearly in the website or at the hotel entrance that NO PARKING SPACE PROVIDED. Guests have to go round & round to look for legal parking space. Not easy to find one. If you have to load / unload lots of things on a raining day, you could imagine how difficult it could be. 2. You may easily missed the hotel because there is no big & clear signage of the hotel name.

It is a historical building/. It is huge. It is well maintained and clean for what it is. A hotel room would be cleaner since it would be smaller and all the surfaces would be designed to be cleaned. But this is a historical heirloom. So a joy to stay here... despite my wife being more comfortable in a normal 5* hotel. Given the design of the 4 rooms per house. This would be a great meeting house for 4 sibiings and their families to meet and live in one house - yet have separate annexes.

Beautiful sofas and sofa cushions are difficult to keep absolutely clean. Be aware that parking is "on street". Not an issue in itself. Just expect to walk a bit and sign up for the local council parking app. Not the hotel's fault - but daughter's airpods were left behind. Some 4 days later we came back using the apple tracking function. The airpods are still being used (by some resident of a rundown house (possible staff quarters?) some 60 meters further up the same street.

The heritage feel and decor kept true in this hotel. Staff helpful. Loft suite big enough to fit 6 plus space, 2 bathrooms very handy. Breakfast was not bad - not a buffet, choose from the menu. Location great, 10 mins stroll to Love Lane. The hotel is made up of a few shoplot houses long the same street. Our loft suite is situated opposite the main reception block, across the road.

Security of rooms, perhaps, could be made better. Our suite was located at a different building, un-manned, free to get in and out with key. Had to request for extra fan, AC not enough.

We had two rooms both rooms were very spacious, the twin room upstairs was light bright, breezy and huge. The breakfast was lovely between us we tried several items from the menu and enjoyed all of them - not too much or too heavy but set you up nicely for the day. The tea service in the afternoon was lovely and the common area was stunning - we did not have enough time to sit and enjoy all the seating areas.

The room was quite large and spacious which was great for a stay of 03 days. The hotel was very central, in the heart of Georgetown and within walking distance to where we wanted to go. We has a relaxing stay and after a whole days walking about, it was great to come back to a clean and comfortable room.

Staff: The staff were very professional and courteous. Though there was one lady who we thought could have a smiled once while checking us in. Room: Room had a lot of Character which we liked. However the door between the Room to the washroom kept jamming (getting stuck) on the floow which was annoying especially on your way to the toilet in the middle of the night. Facilities: There was hardly any facilities apart from the restaurant. No gym or games room etc.

Loved the colonial furniture and our spacious room Also a particular male staff member in charge of food service . I require a gluten free diet and he was very helpful with ensuring I received meals that met my requirements . Breakfast and dinner was great

Despite enjoying the colonial feel - it would be even better if some things were able to be adapted/ fixed for current use eg our shuttered bathroom door banged every time it was opened , windows couldn't be secured opened and lounge chairs were too low to use at the table . Also would have expected fresh milk to use with coffee/ tea but maybe that's just because we're Australian

The loft suite that we stayed in was in a self contained house across the street from the reception area. The whole house was furnished in traditional style and very atmospheric. The suite itself was huge, with a lovely seating area and two separate (double) beds in the downstairs area, plus a spacious loft area, big enough to have a large bed and a seating area. There were also two bathrooms, one on each level, and a balcony (although it was mostly too hot to sit outside and enjoy that outdoor area). Everything was clean and in good repair and a very special environment to relax in when coming in from our hot walks around town. The staff was welcoming and helpful and there is a cafe on site that caters for breakfast, lunch and dinner. We only had one breakfast there, which was good. The only reason we didn't eat there more often was that there were many excellent neighbouring cafes that we were keen to sample.

The loft area was a little hot, which is to be expected given that it was right underneath the roof. It was not major problem inside with the air-conditioning running, but quite warm in the bathroom which was open to the outside.

We stayed at the Loft Suite which was located across the road from the main building, in one of the traditional heritage Peranakan homes. Even though It was 1 of the 4 suites nestled in the premises, it was massive with a lounge, dining area, 2 bathrooms, and 3 king/queen beds, including 1 shared bed in the attic. The children loved the space and we all enjoyed the unique decoration or theme. The staff were extremely helpful, friendly and welcoming (Linda, Nini and Ayu). They even prepared a welcome afternoon tea with the Nyonya delicacies.

The lighting was a bit dim to our liking. The overall presentation was a bit rustic, but it fits the theme well.

Lovely little historical hotel on a beautiful street that is quiet but close enough to walk almost everywhere. The room was super clean and spacious. The staff was very friendly and helpful.

When I arrived my room looked completely different than what I booked - downstairs and kind of dark. When I asked, the very kind receptionist explained that the room in the pictures was undergoing maintenance but offered to change to another room upstairs, which I gladly did. I was very happy with my room in the end but think it would be good to show the different types of rooms on Booking and let people choose the kind of room they want, especially when they are so different.

Beautifully renovated historic hotel. Reception staff were very warm, friendly and helpful. Our room (standard mews) was large and comfortable. We were able to use the pool at a nearby sister hotel which we were very grateful for. Location was good.

Breakfast wasn’t great for me - I would have liked some continental options such as fruit/yoghurt/cereal/toast rather than the cooked items on offer. This might be just me of course, and the food was decent quality. Staff only allowed you one drink and the coffee cups were small. You could buy extra cups but we went elsewhere.