The property was clean and maintained in a good condition compared to the previous hotel we booked in Malaysia. Staff was very helpful.

Our room’s key card failed to work twice and the other day after the housekeeper tidied our room, the room remained open due to a system failure. They fixed it but still feel like it’s not safe to us.

Nice big rooms that are cleaned perfectly everyday.... nice facilities like kettle/hair dryer etc.... comfy beds..the staff were helpful and the rooftop pool is nice.... breakfast was nice...

Breakfast was nice but was exactly the same for the 7 nights I stayed.... also there were no movie channels in English... just lots of Malaysian news programes.... which is not ideal for an international hotel of this class...

My room was great but I should have had a room with a full bed and not two twins since I was alone for 7 days. That is what the front desk gave me. I made the best of it. The Breakfast was included and was plentiful but all main dishes were the same everyday. I was not happy there was no chicken and I don't eat chicken sausage - However, for the most part the breakfast for non Americans is plentiful. I wish there was a cappuccino machine or barista. The omelets station needs more variety but overall the staff and the place was EXCELLENT!

Location was Ideal. The staff was GREAT. The Wifi STRONG. The pool on the 25th floor FANTASTIC! I really enjoyed the area and central to Georgetown it was so easy walking or just taking GRAB.

room: we booked for twin, so it's still ok, the room is big for us and we have 1 child (3yo), we stay for 2 nights. toilet: it is clean and provides with everything with hairdryer. location: the location is in the middle of the georgetown, 5-8 minutes walking to Komtar, 5-8 minutes walking to Deen Maju Nasi kandar, and maybe 10-15 minutes walking to all the mural attractions around the town. The best part is that this hotel has a swimming pool. With the price, I think it is more than good for staying in the middle of georgetown. Parking: there is parking, 3-4 levels for parking, and an elevator, and it is free for hotel guests. just validate it. Iron is provided at every level outside of room. water also provide water filter near to elevator. so just refill

everything good,.

I recently stayed at Neo+ Penang for 9 nights, and overall, it was a fantastic experience. The hotel is in a great location, within walking distance to shopping malls, restaurants, and local attractions, making it super convenient for exploring the city. The rooms were clean, comfortable, and well-maintained, providing a relaxing space after a day out. I particularly enjoyed the nice pool area, which offered a great spot to unwind, and the views from the hotel were quite impressive, adding to the overall ambiance of the stay. If you’re looking for a well-located hotel in George Town with good amenities and a comfortable atmosphere, Neo+ Penang is a solid choice. Would definitely recommend it for both short and long stays!

The location is very good, it is 1km from the centre of George Town. Not too noisy or busy. There are some nice hawker centers for dinner or snacks nearby as well as malls and local and upscale supermarkets. The staff are very professional and friendly: we had some noise issues with our room location and one of the staff members (I wished I remembered her name! but she was superb!!) really helped us out with moving our room to another floor. I can't thank her enough for this!!!!! The rooms are simple and efficient, including the amenities you think you need, and with enough space to hang your clothes. The Swimming pool in the morning is not so busy and quite refreshing

The gym was kind of sad. The treadmill didn't work. Half working Smith Machine, and elliptical. It looked more like a meditation room than a gym.

The Barr staff at La Bamba were incredible. I have several allergies, so when I told them what I could drink, they went out and bought it so I could enjoy it while listening to Martin sing on the lounge-awesome entertainer!

Everything was fine

The comfort of the bed and room interior design

The bathroom shower area is smaller and the light is dark

I love everything about it! The staffs were very friendly, and if you're in Penang for the weekend, the Hin Art Market is literally just the opposite of the hotel. It's a great location and room was very clean, beds were comfy. Walls are quite thin but it's okay for me. (For super light sleepers that gets bothered easily by noises, maybe I won't recommend here for you.) There's also a clean water filter machine at the hallways for you to fill your water jugs (they are trying to reduce the usage of plastic) and honestly excellent idea cause lesser trash to keep in your room and saving the environment at the same time. I'd stay at this hotel when I'm back in Penang again!

1. It is very convenience place. 2. 10min walking distance to Komtar and 1st Avenue 3. Food nearby, food stall too, night liveband. 4. The room service is good. Your room is clean everyday. Overall it is nice stay. Thanks.

1.The water turn hot and cold suddenly, you have to adjust few times during bath. 2. The shower head is fix, not so convenience if you want to waste your body/legs 3. The room is dark, is good if can install brighter light. 4. The door lock is almost spoil, u have to open carefully/few times.