Clean room, new building, close to the center.

The windows faced the hallway, so there wasn’t a lot of natural light, and I could hear people walking by. Avoid staying on the first floor.

Bed was comfortable. The room was nice and clean. Good value and location in a safe area and walking distance to the center. There was a free parking in the hotel nearby.

The room didn't have a natural light, only the window to the internal patio. There was a bit weird smell in the room. The breakfast was tasty, however it was served very slow, we had to wait quite a lot. The problem was there was only 1 guy who was a waiter and a cook at the same time (wierd thing that at the same time the reception lady was just standing there doing nothing).

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

there was no breakfast, but they did told us the first day, so all good. On check out day, we arrived at 10:59 to the hotel (because our breakfast bill was late) and we got a message via booking telling us they would charge an extra day if we dont arrive on time. By luck we did, I dont know what would happen if we would be 5 min late. :)

All staff were super friendly and helpful! From the front desk to the cleaning crew, everyone was pleasant! The hotel is super affordable and the size and amenities reflect that, but the hotel was kept extremely clean, the pool was refreshing, and a 3 to 5 block walk in either direction led to parks, shops, and restaurants. For the price I paid I was very happy.

the pool, the rooftop with fake turf, the cool glass elevator, open air style hotel, simple/modern

some awkwardness with staff - 1. was not greeted by the staff person standing behind the desk - maybe she was young and new and didn't know how to act?, 2. the housekeeper telling me she wanted tips and a weird experience ... I found the master key in my room even after I told the housekeeper I didn't want my room cleaned and it was not even cleaned when I found the master key..., 3. having to pay 90 pesos in cash after I originally paid in credit card because they miscalculated the first time.

A/C was super cold and the king size bed was perfect. Cleaning staff and front desk attendant was super friendly. The last day we were there a male came to us without us asking for help and took our order and was super friendly. Breakfast was really good compared to other places we've been to.

A couple of times we went for breakfast which was included but we had to wait for someone to come out even though she saw us out there, so when I asked if she was taking orders she seemed bothered that we asked.

Very nice room, clean and with comfortable beds. Good bathroom. There is a small wardrobe.

The AC in front of one bed is hard to control as the cold air comes straight down on it. Having a fan in the ceiling (as typical in Mexico) would be handy. Not everyone from the staff was very nice.

A hotel in the heart of Merida. Friendly staff, clean and large rooms, and great location to explore the city center of Merida. Has also a roof top chill area where you can bring your own drinks and a snack and enjoy early evening. Look forward staying there again.

Nothing.

Great location and comfortable rooms with strong WiFi and AC. The staff were very nice and the property was pristinely cleaned. The coffee every morning was a great touch.

Not a lot of natural sunlight and the windows only open to the courtyard so if you open your blinds and the window, everyone can see into your room, hear your conversations, etc

Comfortable beds, nice looking hotel, clean, friendly staff, short walk to center. A/C was super cold and the king size bed was perfect. Cleaning staff and front desk attendant was friendly. Overall good experience.