If you want to be in the Centro area, this is a nice little hotel. 1 block from the main city Square. Clean. Refurbished. Internet was good. But don't expect any big city hotel amenities. Very small room; 1 towel per person (no hand towels or wash cloths); no refrigerator; no iron; no coffee maker; no blow dryer. Our room had 2 full sized beds (didn't get the King we ordered). But unless you want to stay in a room facing the noisy street, that's what you get. (Hint: take the 2 beds versus the street). Pool area is very small, but pleasant. Room rates were ok...

Close to city center, very comfy

You can here the noise from the streets very well. Woke up at 6AM to someoma singing every morning.

Good location in downtown Merida. We stayed for a week. The room was renovated and clean. Staff was very friendly and helpful. A special thank you to Carlos for answering our questions and providing recommendations. The hotel is very fortunate to have you as part of the team. 😊

We received two bath towels and one smaller towel. The smaller towel was either supposed to be the hand towel or the bathmat. Not sure which one. A bath mat is a necessity in a bathroom to avoid slipping on tiles so I'm guessing the smaller towel was a bathmat. If it was a bathmat then why are guests not provided with a hand towel? Also only one towel hook in the shower area. The sliding doors are not great quality and did little to keep the noise out.

Great value for money! Relatively new hotel with a modern, cozy interior, great location and very convenient parking. The staff was friendly and communication good (even though not all receptionists speak English and we only speak a little Spanish). Our room was clean, the bed comfortable and the AC was working well. We liked that we got bottled water every day. Once the room service removed our towels and did not replace them, but we quickly got new ones once we notified the reception.

As other people mentioned, the street-side rooms are very loud. The Wifi is a bit hit-or-miss, but in the end, we always found one that worked.

Very close to the city center, walking distance to the cathedral. Very nice staff who upgraded us for free, very clean.

The lack of some small amenities like hairdryer and iron in the room, and a brush for toilette would make it better. The street looks a bit dodgy and lonely at night, but it is safez

Super clean big rooms with balcomies avalaible and super comfy king size beds.,great bathrooms.Very affordable few meters from the main place ,restaurants and bars...with OXXO minimart opposite open 24/7. Very good price ,super helpful staff ....also laundry service available. same day..,highly recommand it....

No lift so if you have heavy luggages or have a disability might not be for you.A bit noisy but expected in a city center anywhere in the world.

Parking available. The room was clean. Cleaning lady was nice. Close to Plaza Grande and local markets. We booked a room with one big bed but this type of rooms is facing street so we decided to pay 200 MXN extra to change the room for two beds (no balcony) and facing a parking lot. It was a good choice.

The shower was not good. The shower head needs to be changed (room nr. 116). Some guests are inconsiderate and you can hear it pretty well.

The room was spacious and the entire hotel is very clean. Great location within walking distance to the main sites we wanted to see. Parking is great and secure. We looked the hotel up on Google maps so we had no difficulty of finding it. Great value for the price. Complimentary water bottles were provided.

The noise. If your room (those with a balcony) faces the street you will have trouble sleeping because the street is quite loud and windows aren't soundproof.

The hotel is right in the MIDDLE of downtown at a very very busy downtown, walking distance to every where. If you get a room with a balcony - it’s not good as it will be very noisy, if you get a room facing the other side- it’s not so good either, because it’s facing a paid car park which is getting very busy at a very early hours of the morning, we could hear people hanging around and chatting since 6AM, therefore we got up very early every morning. Service was great.

Every morning Got woken up too early by the car park service behind/outside the hotel, I think the car park is actually belong to the hotel.

The location was great, right downtown and super close to the city center. The staff was phenomenal, super sweet & helpful. The pool was great. Very clean compared to the other hotels I stayed at in the same price range.

The only thing I didn’t like was how loud it was. If you have a balcony, being right in downtown is noisy. You hear all the cars, the vendors setting up early in the morning, etc.