It’s a nice hotel in Gueliz, the new side of Marrakech. We got an upgrade to a better room with a nice bathroom and a balcony. There was a coffee machine with Nespresso capsules and complimentary water. The rooftop, with the swimming pool and the bar, offers a nice and relaxing view. Breakfast is served in the restaurant round the corner, Huqqa. You can choose from 2 breakfast types: Moroccan and International (brunch style). Both are rich and delicious, but we preferred the second one, named Le Rocher. We appreciate getting breakfast box the last morning because we had an early flight. The receptionist helped us with a taxi when leaving for the airport.

Other rooms got complimentary water, fruits, toiletries and coffee capsules without requesting them, as we did. We had no slippers in the room, had to ask for as well. Cleaning ladies do not speak French or English, we could not understand each other. At arrival we were told our room would be ready in 1h so we could go for a walk leaving our luggage in the reception area, and we would find it in our room at return. But it was not so, our suitcases were still in the lobby. On going constructions in the building across the street caused some noise. Be aware it's far from Medina, about 40 min walking from Jemaa el-Fna square or Jardin Majorelle.

Breakfast was very good it was located in a nice restaurant in the building. It is not buffet style, but you get a few choices and it is very tasty and filling. The front counter staff and all others that worked there were excellent, they were all very friendly and helpful all through our stay, and were always ready to help. Great location in the heart of the nice restaurant and entertainment area, and walking distance or a short cab ride to the Medina.

The room was spacious with a large bathroom & balcony. The staff were really friendly & helpful, sorting any requests & minor issues straight away. The location was convenient for short walks to lovely restaurants, rooftop bars & the Medina.

It felt a bit like they weren’t fully ready for guests as the rooftop pool area had all cushions stacked behind an unopened bar & tables upturned. They did layout Sun lounger cushions & towels on request. But it felt a bit neglected up there!

Excellent new hotel in a safe, central and quite neighborhood. It has to be noted that the staff was very friendly and more than welcoming to help you with any issues you encounter. I was also very happy about the availability of TV channels. Great selection and especially for me the availability of Al Jazeera ENG, BBC and CNN was a big plus. AC was also working very reliably. I also liked the big shower.

This is whining at a very high level, but it is worthile pointing out to my fellow travellers which have a super light seep like myself (noise and light sensitivity), that there is a low constant humming sound, probably of some appliances on the roof

Staff are so kind, helpful, frindely, and professional, i would like to thanks Mr. Ameer thr manager, also, Shimaa, salaaheldeen, nooreldeen, and Abdullateef Location is excellent, located in the pertegious suburb of Marrakech, close to everything Rooms are very spacious and immaculate, Very safe Breakfast is limited to two set menus, but excellet quality of ingredients and professional preparation and presentation If hapend , you sleept in beyond breakfast time, they still makes you happy and offer you the breakfast

Nothing, all made to perfectionist

A lovely hotel, with lovely facilities, with a rooftop pool. The room was clean and room service was regular with really good staff, we enjoyed our stay we were roughly 20 mins walk from the jamaa el fna. The location was lovely with lots of amenities surrounding us.

the breakfast was lovely but would have been nice to have more options as it was same two options for the whole week.

Wow how impressive was this hotel. I have to say staying here has truly been the best stay in terms of accommodation in my many visits. All staff have such a friendly and welcoming approach and never said no to any of our requests and when not sure if they could help always said they would try. Truly the best breakfast at the restaurant served also which is recommended with the stay. Staff that truly helped was shayma, Sala, Nasem and the Manager Amin all were great. Thank you

the staff was extremely helpful and went beyond what you would expect. location was very good. a number of resturants within 5 min walking distance bank and atm close by. walking day or night very safe. even a grocery store less than 10 min.walk. short taxi ride to medina

the tv's are on a satellite system which provide alot of channels unhappily there is alot of buffering on all the channels we selected

Amazing hotel with exceptional staff, clean, comfortable and great breakfast. The staff is exceptional, thoughtful and very respectful. The rooms are clean and housekeeping, makes sure of that every day. The hotel is situated centrally. Routes to the central places are very close by (max 10 min) if you go with a rental car. Close by good restaurants for breakfast, lunch and dinner as well.

The breakfast was unbelievable value for money. The rooms were great. But more than anything, the staff were truly exceptional; nothing was too much trouble. I would definitely stay here again, on my next trip.

Not their fault, but the nearby road was occasionally a bit noisy late at night.