The hotel is about a 10 minute journey from the airport which was great, upon arrival all staff members went above and beyond for me and my partner - taking our bags and checking us in swiftly, we even got our room upgraded to a suite. They were so helpful, anytime we asked any questions they offered advice and they even called us down a taxi on a few occasions. The room was pristine and was cleaned everyday providing new towels. The staff in the downstairs bar were always attentive and the rooftop bar / restaurant staff went above and beyond (thank you to the young man behind the rooftop bar who made us some very tasty margarita cocktails). The hotel is about a 15/20 minute walk to the souks, and is only about a 5/10 minute walk to the new town so the location is great. Would definitely stay here again if visiting Marrakech

Nothing, was all amazing

It was this hotel is beautiful designed with lots of different areas to relax including the pool area, spa and rooftop. All were amazing with exceptional service across the board so we felt so welcomed to Moroccan culture (even a free complimentary room upgrade and hand massage). Particular mention to ladies on reception and the rooftop bar staff. Even one of the doormen offered to walk us up to find a taxi during an football event that was happening during our stay. Would 100% recommend this hotel and will definitely be staying again.

The rooms were a little old in places but nothing that was awful and we had very comfy beds!

The staff were all lovely and helpful, especially the manager Hajar, who was always attentive to our needs. The balcony room we were provided was extremely spacious and comfortable, and the room service was excellent. The rooftop bar was also a nice place to relax after a long day out. The gym and spa services were also enjoyable.

The shower did not have much pressure at all, and the water was always cold. The hotel did provide an iron, however it would take a bit of time to arrive, and we weren’t allowed to keep it in the room.

Everything was just easy and so professional. We arrived and got treated like royalty. Our room was lovely and the bed was massive. The restaurant on site was so good (albeit slightly more expensive than the others in the area). The staff were all wonderful and would do anything to make your stay better. The breakfast was really nice and slightly different every day. The spa treatments were great and well worth the money. The whole hotel was spotless and the location was great! Walking distance from the really busy areas of the city but far out enough to enjoy a quieter experience. They even put on entertainment and a special menu for New Year’s Eve. They really went the extra mile at every stage of our stay…

Gym needs a slight update but all the machines worked fine.

Hotel was clean with good amenities. Breakfast buffet, lunch and dinner buffet. Though we didn’t avail the lunch option but the breakfast and dinner buffet were goo value for money with several options. The location is great. Within walking distance of the attractions. 2 mini grocery stores just outside and money changer just a block away. There was also a hotel bar with really good singers. Hotel staff were amazing. Very friendly and helpful staff.

We had an excellent welcome at the hotel by reception. They were happy to accommodate our early check-in and even got us a free upgrade to a suite . All staff were friendly and took care of all our needs very professionally . Iliass, who is the guest relationship manager, was always available to address any queries we had in the hotel or around Marrakech. He has done a fantastic job. I recommend this hotel to couples or families visiting Marrakech.

Nothing

The room was very spacious and clean. The staff were very friendly and the welcome they gave us on arrival was amazing. The breakfast was very good. The bar staff could not do enough for us. The locations was perfect for us near enough to the Medina to walk there but away from the busier parts of the city. It was near to the start of the marathon which was the reason for our visit.

The bathroom facilities were a bit outdated and the shower lukewarm which we guessed may be due the heating being solar and we visited in January when there are less hours of sunshine .

The friendliness from the staff upon immediate arrival was exceptional. They were so warm and inviting you couldn’t help but smile when in their presence. The cleaning service was great - completed on a daily basis and was pristine. The security were active until very late at night which made us feel safe. The location was top tier. Very close to the strip where you’ll find all the fancy restaurants which great entertainment. The hotel staff were so accommodating and always willing to have a chat. They really made our trip that much better.

Our bedroom lighting was quite dim, and the bathroom could’ve been better, that is just personal preference.

where to start simply awesome experience at Dellarosa Hotel. We had a very long flight more than 17hrs so we requested early checkin by 12pm which was accommodated well. We had our fifteenth wedding anniversary i asked for complimentary upgrade which has been happily done by Mr Mohammed, Miss Leila and Floor Manager i forgot her name 😑. Exceptional welcome by all staff with complementary tea, juices and delicious delicacies. All the staff is extremely polite, helpful and always ready to go extra mile. Our room was upgraded to suite with pool view and it was awesome !!one of our best decision to choose this hotel. Later we moved to Riad in central medina and we regretted that decision. Breakfast is well balanced and delicious. Spa and hammam facilities are very good at reasonable rates!! Location is very good. Good cafes, restaurants and sheesha places are around, the convenience store is just outside the hotel. Very near to train station. And one more thing do able walk to old Medina which is around 2km one way. Straight road, safe track and its flat. So overall all exceptional experience. Use indrive and select taxi not private car for cheap transportation.

Only pool...it should be heated.

Really nice hotel, really welcoming reception, we were served chai and biscuits on arrival. We stayed in the suite which was really spacious. The staff were so friendly and helpful. The breakfast was really nice too. The hotel is about a 25 minute walk to the main square on medina.

Our suite was quite dusty in some places, the room looked a little bit tired i.e. paint peeling from the bathroom wall. There was also a bit of a bad smell in the room, a bit like stale water.