Our room was on the 3rd floor, and they have a lift. I read reviews on here about parking being tight, but we didn't find that as a problem. We didn't hear any traffic noise at all. Our room was large and roomy, and the bathroom was great with 2 different shower heads. There were wrapped toothbrushes and shower caps for you to have. The bed was super comfortable. I would recommend this accommodation to anyone. There was a Westfield's shopping centre just down the road (walking distance). There was no iron or board in the room. They will bring one to you, which was good. We stayed 2 nights and wished it was longer.

I loved the amenities, the kind helpful staff (particularly the older gentlemen who often worked out in the carpark and the lovely receptionist lady), how tidy it was and how quiet the rooms were

The carparking availability. Not so much of a dislike but more of a suggestion, I think It would've been very helpful to have a booklet that explained all the check in and out times, what number to call reception and phone costs, the house rules (I.e cooking, alarms, where to assemble in case of a fire) off site carparking options and food and leisure options nearby, I feel this would be of extreme help to those who are visiting christchurch and may not know the area well.

It was clean and comfortable, and we were given a free upgrade to a bigger , 2 bedroom unit on the top floor, which had nice views over the rooftops. Great kitchenette. Bed was comfortable. Lovely shower and beautiful toiletries. Cafe was good. Handy location, lots of eateries and on good bus route if you didn't have a car.

Quite a bit of road noise and noise from the air-conditioning units on the roof next door. The bedroom was small so became quite hot as we couldn't have window open due to noise, we therefore had to leave the door open to the lounge where the air conditioner was.

The room was comfortable, quiet & exceptionally clean. Nice modern kitchenette & bathroom with great water pressure.

The Bathroom fan was a bit noisy & came on automatically with the light switch as it would having no windows in the bathroom. The room was very clean it’s a pity the reception area was not to the same standard of cleanliness. There was dust on the floor & cobwebs under the chairs, the rug also needed a good clean & vacuum. The plants needed watering some were limp & had dead leaves. The fish tank had a few large fish in it but no stones, plants or anything just the poor fish swimming around :(

The staff were very welcoming and accommodating, especially when my flight was delayed and I ended up not being able to arrive for my first night's stay. The accommodation itself was beautiful, more like an apartment than a hotel room! Had everything you could need and more! Everything looked brand new and super clean, bathroom was amazing and amazing rain shower, bedrooms were great with very soft beds and pillows. The kitchen area provided all.anemitiea you could require and lovely lounge area too with netflix installed on the TV which helped greatly with the jetlag!!

Absolutely.nothing

I want to express my gratitude for the exceptional service provided by the staff during my stay. The gentleman who assisted me during check-in was extremely helpful and attentive. Although my room fridge was missing milk, the night staff promptly brought six packs to my room, going above and beyond to ensure my comfort. Not only did he provide excellent service, but he also offered valuable recommendations for Christchurch attractions and helped me with my room TV, demonstrating patience and professionalism throughout. Even during my early morning checkout, around 4 a.m., the reception gentleman graciously assisted me, despite it being outside of regular hours. I truly appreciate his dedication and hospitality, making my stay more enjoyable. A big thank you to the reception gentlemen for his outstanding service.

I noticed that the toilet paper had been used before my check-in, which made me feel quite uncomfortable.

We made our own breakfast. However, we had lunch at the on-site cafe, Ngon Ngon, which had excellent food and service. We thank the welcoming, courteous and friendly staff who were very helpful.

Being elderly, a handrail in the shower would be appreciated. We think all showers should have handrails. As the extractor hood over the stove protrudes out it is easy to hit one's head when passing or using the cooking space. I did so a few times. That said, we were impressed by the high quality and solidity of the building, furnishing and fittings.

Lovely new hotel close to Riccarton mall. We were greeted by friendly gentleman and the check in was quick and hassle free. Found our room on third level with lovely clean carpet in the hallways, tastefully decorated with plants and paintings Our room was clean with comfortable bed and nice kitchenette but the highlight would definitely be the bathroom with amazing huge shower Being a huge coffee lover I popped for a coffee in the hotel cafe first thing at the morning which was so yummy that I had to get an other one for the roadie We will definitely stay here again on our next visit in Christchurch, thank you so much for having us

Comfortable bed to sleep on. Situated in a good area, and it is easy to walk to places. Staff was helpful.

There's no washing machine despite the ads saying there were. TV was a problem, and the staff had to come and fix it many many times. The door to the shower was out of measurements, couldn't close properly, and water would flood out every time the shower was used. I dont think the room was sound proof, can hear everything from outside.

The room is spacious and very clean with free parking for guests. The beds & beddings are comfortable and afforded us a very good sleep after a long drive. The kitchenette is definitely a plus. The rainshower head added to a really refreshing bath and the towels are very clean & thick. Lastly, the hotel was nice enough to accommodate our request at such short notice to waive the charges for the 2 nights we missed staying at the hotel because our rental car broke down in a remote area and we had to wait for a replacement car and couldn't make it.

I didn't see any hairdryer so I had to manually fan my hair to dry it before sleeping. It's possible that front desk can give us one but we arrived after-hours back to our room so there was no one at the reception anymore to assist us. Also, the hotel is not in the city center area so it wasn't as convenient to explore the city center without a car.