Very clean Beautiful room Staff were very accommodating, caring and went the extra mile by leaving a note, helping us with drying our hiking gear and remembering our room number when we spoke to them

We were on floor 7 and had a “balcony” room. I was very disappointed to find the balcony was one step up from the carpark and our view was obstructed by the Rydges building. Level 7-9 are in the same price bracket. I think level 7 should be cheaper and the photos shouldn’t show a true balcony. I was quite upset about it and even looked at the availability online to change rooms but the hotel was booked out. It is a bit of a walk to get to the front of the hotel as you need to walk through the Rydges but the quality of the QT is worth it.

Modern and comfortable vibe.

The view from my room consisted of 2 roads and cars. I was on the top floor 10. The hotel profile says ‘mountain view’ which is misleading. Please see attached image.

Everything! The rooms were amazing, modern, comfortable, clean, amazing views to the lake and mountains. The bed was super comfy too with a sofa if you wanted to sit and read. The staff were extremely friendly and helpful. Nothing was a problem. They helped us to book all our activities, which were just charged to our room at the end of the stay. Only a short walk into Queenstown with a shuttle bus if required. Breakfast was delicious and freshly cooked to order. There was a ski room to keep your boots warm over night with drop offs to the bus station.

Nothing! It was all perfect.

As always, our stay was excellent! The staff were consistently helpful, and the room service was great. We loved coming back each day to fresh linen and a beautifully cleaned room. The bed was very comfortable too. The only downside was breakfast it felt overpriced. At $78 for two people, it really should include a barista made coffee, not charge extra for it. We ended up enjoying breakfast at local cafes instead, which were more affordable and offered a nicer vibe. That said, we still absolutely love staying at QT and will definitely be back. Thanks for another great stay!

Quite disappointed to see they're now charging for parking. When you're paying over $500 a night, complimentary parking really should be included. Thankfully they waived the fee this time since I wasn’t made aware at the time of booking but definitely something to keep in mind for next time.

Large, nicely appointed room. GREAT bathroom with shower and free standing bathtub. Dyson hairdryer provided, along with very nice bath products and nice robes. The view from our room was INCREDIBLE. A nice treat was provided every day (macrons, a small cheese board) as well as a one time very nice charcuterie board. Included breakfast was okay, not the best I've ever had but adequate. The staff was friendly and helpful. I could have stayed at this hotel for a month.

The breakfast was so so and the dining/dinner facilities just okay.

We enjoyed the complimentary coffee in the mornings, brownies were yummy! The complimentary cocktails in the afternoon. The shuttle was super handy to get out to Arrowtown and to dinner in town on cold nights. The staff at reception were super helpful and could not do enough! We were on the main floor which had a lovely mountain view, the room was nicely furnished, we were on the end so we did have the drive way in our view line.

Bathrobes must be checked and cleaned! The bar had an amazing view, we did find one afternoon we went to have drinks and it was closed with no explanation or pre warning, we found out later there was a private function.

We absolutely our loved our stay at QT, and wished we had longer. The room was enormous and had many bonus extras such as coffee machine and milk frother with milk supplied in the fridge. An enormous bathroom with bathtub with bubble bath crystals and even rubber ducks! Staff were very helpful, professional and inobtrusive, kindly driving us to the evening function we attending in town. We had a very quiet room, as requested. The views were spectacular over the lake. It was a very impressive hotel from the minute we arrived, greeted by the discreet concierge who took our bags, and parked our car, to our departure. Highly recommend this boutique gem.

Great location and staff at reception were extremely helpful and friendly. We were given cards left under the door each night if we advised we did not want the room to be serviced which goes towards wining and dining in their restaurant which was great. The breakfast buffet was magnificent and would have to highlight the hash browns and bacon were better than the usual. The hotel is hidden behind another Hotel and steep walk from beach road but luckily can use 2 lifts (one on 6th floor next to restaurants other QT lifts) from room to get to street on level ground (via Rydge's Hotel)

Price a little expensive but too many other positives so we still loved it and gave it great review.

We were in luxury suite on floor 10. With a lake view. The room was the quietest hotel room we’ve stayed in for a long time. No fridge noise! No air conditioning noise whether on or off! no lift or any others noise; perfect! Not sure why other hotels can’t manage this! The bed was excellent too. Hotel only short walk from all amenities.

Car park underneath our room did not take away our view of the lake but could still see the comings and goings. In a room below floor 10 would imagine this is not a good view! However hard to change as built on a hill but this the only negative

The room was a great size, super comfortable bed with different pillow options. A large bathroom and great bar fridge. The staff were amazing, very accomodating and helpful.

I was disappointed that there wasn’t a washing machine or dryer in the room and you needed to go down the elevator 8 levels to the ‘Rydges’ who they share the laundry facilities with. Only one washing machine for two large Motels to share (Rydges and QT). I was also disappointed that the sauna was also in the Rydges facilities. I felt that this was slightly deceiving as this is not explained on the QT website.