Aparthotel Grodzka 21 is actually affiliated with the Santi Hotel, which is just around the corner a short walk away. The staff were all extremely helpful and friendly, and the location is superb, only a 2 minute walk from Krakow's main square and easy walking distance to all the major sights, restaurants, transit, etc, My single room was quite small, but comfortable. Double rooms are much more roomy. Small but clean bathroom, minifridge, AC. The property is on one of Krakow's busy main streets, but with the windows closed there was almost no noise. Breakfast was served at the other hotel a couple minutes walk away and was excellent. In addition to the well-stocked buffet (prosecco for breakfast!) you can also get huge made to order plates of almost anything you want. An excellent choice for being in the center of things in the heart of Krakow.

Other than the room being quite small, the only problem I had (which wasn't a big deal for me) was that the wi-fi was extremely unreliable and slow. Also, this didn't matter to me, but there is no elevator, so people with mobility problems should take note. Overall, I had a wonderful stay and would definitely stay again if I return to the city.

The location was great. The apartment was clean Staff at the place you checkin [Santi hotel] were very helpful. Breakfast was excellent. Safe was available inside the cupboard. Room was warm. Had air-conditioning too. TV was present but I didn't use it. WiFi was available Hair dryer was in bathroom. Towels and sheets were clean. Basic coffee making items were present [kettle, coffee powder etc]

Place was much compact than I expected Do not keep the bathroom door open as the room will get some kind of stinky smell. It didn't bother me but be aware there isn't lift. Although it's aparthotel, my room had no kitchen

Great apartment in the very centre of the city, beautiful traditional furniture and decorations, I really felt like a local living there! The street is pedestrian and very lively in the evening, but that's the true spirit of the city! Tip: the apartments are very close to St. Peter and St. Paul's Church, where they every wonderful classical concerts every evening from 8 to 9 pm. Plenty of restaurants and souvenir shops nearby. Check-in and check-out are done at Hotel Santi at a very short distance from the apartments, the staff is really nice and helpful!

The place is clean and spacious. We had two double rooms and the interior of one was definitely nicer than other so it’s a bit of a lottery. But everything went smoothly, staff is helpful and accommodating and one of the rooms was ready hours before scheduled check in 👌

It’s an old building so there were frequent sounds coming from pipes in the walls and you could hear people in the corridor but earplugs help and they are a must anywhere in the old town area anyway ;) and you have to pay extra for parking.

Great facilities close to old town, perfect for tourists. The room was great, had all facilities required and was clean. The breakfast in the main building was very good too with friendly staff that were happy to speak English if you struggled to speak Polish like me.

The main door for the room had frosted glass. This looks good until night when the corridor light shines through. Not a big deal, but some blinds or curtains could help out.

The hotel ia in great location. Close to the cafes, restaurants and Main Square, easy walking distance. Staff is very helpful with everything. I would recommend this hotel to everyone. I've stayed in the room with 2 single beds. Plenty of space, even a small balcony! Nice and clean and quiet. Comfy beds. Spacious and clean bathroom as well. Everything what you need just to rest and relax after all day out. Thank you for excellent service.

Great location, a couple of minutes walk to old town square. Check in at Santi Hotel literally around the corner, 24/7 reception there. Breakfast good value for money. Travelled with family and they accommodated us next door to one another. Rooms decent size, will clean and top up tea, coffee etc if you ask at reception.

Only thing I would say is there is no lift in the hotel for those less immobile.

The room was very clean and comfortable. The location was amazing, and the price was very reasonable. Overall, it is great value for money, and I would recommend it to anyone.

Even though the door to the reception was open, both at check-in and check-out, there was no one at the reception desk, and there was no bell to ring. There was no elevator (which I was aware of), but the staff member who helped me with check-in was not at all interested in helping me carry my bag up two flights of stairs (even though it is also stated on the site that someone will assist with that).

the location is great, the receptionists in the hotel where we collected the keys were very kind and professional, spacious bathroom, comfy beds

we didn't get the room which they post on the website, our room was much smaller, uglier, the walls had some dirty marks, some repainting and rearranging is necessary.

Excellent location, lovely spacious room with fridge, kettle coffee and tea (no milk). Very clean and tidy. We will definitely stay here again.

Had to check in and out at a nearby hotel. It was torrential rain and dark when we arrived, so we got soaked trying to find it. Never saw any staff at our hotel. The trams start at about 5am which woke us up. Better to have a room at the back I think.