Everything about the hotel was excellent from the check-in to the check-out. Great location to get around Krakow on foot. We managed three walking tours during our stay. Rooms are spacious and beds were comfy. Good choice of breakfast and no bother making more pancakes or scramble eggs when asked. All staff members were extremely friendly and recommended lovely restaurants for us in the evening. The hotel is on a busy street but for us this added to the atmosphere. If you are hoping to go to Auschwitz during your stay I recommend you book it yourself on the museum's official booking site in plenty of time. We left the hotel at 5.00am and didn't get back until 7.00pm that evening because we hadn't pre-booked. The hotel organised our airport pick up and drop off, both drivers were prompt and friendly. The hotel also had a lovely complimentary bottle of wine and cake for us on arrival to celebrate my husbands birthday. This was a lovely surprise. We would highly recommend hotel Senacki.

The hotel had been recommended to us for its size and location. It was what we expected and we were looked after very well by all the friendly staff. We didn't spend much time in our room other than for sleeping so was adequate. The room had everything we could have wanted on a short stay. Breakfast was varied and there was plenty of choice. All in all we enjoyed the stay and if we were to visit Krackow again would book again. We will also recommend to friends.

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The breakfast was first class -plenty of choice , well presented . The location was perfect

The WiFi was absolutely awful … something MUST be done about that( boosters would do the trick ! ) Also although I mentioned it on the first day , the room phone was out of order for the whole week …

We visited hotel Senacki this week and it was perfect. The hotel was clean and luxurious, the breakfast was delicious and the staff were really helpful. The location of the hotel is brilliant - in the old town and a very short walk to the square. The hotel helped us organise trips to the Salt Mine and Auschwitz-Birkenau as well as collection from the airport and our return journey. We would highly recommend Hotel Senacki to anyone thinking of visiting Krakow

The hotel is beautiful and elegant, located 5 minutes from the main square. The room was very clean, modern and quiet. There was a handwritten note in the room, welcoming me. Staff could not be more helpful, they recommended me where to eat the best pierogi, helped me book day trips. Breakfast was excellent and had a good choice of food. I recommend staying at Senacki Hotel****

There isnt one thing I did not like.

I was surprised by how quiet the room was, since its windows opened up to a very busy street. But we were very comfortable. I appreciated the small gift of chocolate upon arrival, and the room had everything we needed.

It was a bit strange that the front desk only asked my name to give me the key. It made me a bit suspicious of how secure the hotel would be — although we did not have an issues in that regard.

Our room was spacious, comfortable, and spotlessly clean The hotel is in an excellent, central location, just off the main square with excellent bars and restaurants close by The staff are very helpful

The breakfast was hugely disappointing, to be honest. The only hot option available was scrambled egg. I also noted that if you go down for breakfast after 9 am, then a lot of the items from the self-serve continental breakfast were not replenished.

Fantastic staff who went out of their way to book excursions and airport transfer. They arranged for a takeaway breakfast on the day of our journey home due to an early flight. Breakfast buffet choice was excellent. Fresh produce and scrambled eggs made to order. Hotel is in a perfect situation for exploring the Old Town and good choice of restaurants all around.

There was nothing to dislike about the hotel or staff.

Great location in the heart of the city on a pedestrain street in the old town so no noise from traffic or trams which some other hotels have. The staff were all really friendly and helpful. The reception was staffed 24 hours which is reassuring too. The breakfasts were very good with lots of choices. The staff in the dining room were lovely. Our room was serviced daily and to a very good standard.

nothing!

The breakfast was outstanding, the choice was excellent, everything you needed to start the day. The location of the hotel was brilliant for everything. The hotel is small in size but perfect in every way, friendly & informed staff, good size bedrooms with tea & coffee making facilities, fridge & safe. great ensuite & the lift was very efficient too!