The location is great, very central but not noisy. Awesome breakfast including lots of nice polish food to try. They had a lovely egg salad and a very tasty mushroom pie, a light fluffy cake with I assume cottage cheese, lots of fresh fruit plus so the usual bread-meat-cheese-cereal choices. The hotel was clean and comfortable, with coffee and tea in the room. The staff were polite and reliable.

This is not a big issue, but the bathroom was rather stingy. Just a soap dispenser and one and a half roll of toilet paper - so no shampoo or cream or vanity set. You can buy the extras and the reception desk. Same goes for the mini bar - you could get a soft drink at the reception, nothing in the room. Not a big deal with Zabka stores at every corner open until late, but a bit clumsy.

Hotel Alexander proved to be one of the best few hotels I have stayed in on my now many travels. For a very reasonable price per night (a bargain, one might say), including an excellent breakfast, everything you might want was provided and the staff were most helpful where needed. There was plenty of choice at breakfast and the waitresses kept replenishing stocks as required, without ever interfering by removing one's plate or cutlery until the guest had clearly finished. The location was two short streets away from the centre square, so there was plenty of choice of eating places within just a few hundred yards. An incredibly good value hotel!

There were no negatives.

Nice size of the room, clean and modern, bathrobe provided, tea and coffee station,

Water wasn’t replenished each day

How close it was the the centre lovely rooms and big enough for what we needed

I was not told upon arrival that I had to pay for the rest of the property nor was I given the option to pay on arrival or departure, this money was taken out of my bank me thinking it was a safety deposit to cover the room and cost that would be given back to me if all was okay with the room after we had left . The woman just checked us in with no information that we had to pay for one night and then the rest a different time we was given no option so came as I complete shock when I had to pay for the 2 nights all together at the end of the stay . This should of been communicated not only when booking but also when we arrive Breakfast was good however the hard boiled eggs were freezing this would of been nice if they could be kept warm

Excellent staff. Clean and tidy. Nice rooms . Breakfast okay

Nice rooms . Comfy beds . Maid came daily

The location of the property is great, not far from the main square and places to eat nearby. The hotel is very clean and comfortable, we booked a room with a bath in the bedroom which was huge and appreciated after a long day of sightseeing! The bed was comfortable and room was very clean, really liked the extra touches of water in the room, chocolates and bathrobes and slippers.

If I had to pick anything I would just say the breakfast choices were lacking a little, some croissants would be nice along with beans or some warm tomatoes. Also the bath in the room wouldn’t hold water so we could only fill it a little bit and then the water would drain away.

It was immaculate clean, anything we wanted they sorted, great location

Everything, can’t fault it

We loved this Hotel. We stayed there five years prior and enjoyed our stay then. The young gentleman at the desk remembered me and was so welcoming. The rooms were a great size and beautifully decorated. The bed was so comfortable to sleep on. The hotel is in a great location with everything a walkable distance. The breakfast offered many options and the staff were quick to clear away table when people finished. Could not speak more highly of this Hotel and the way it is run. Staff were very helpful and kind.

Nothing to dislike about this hotel

Breakfast: was generous, all kind of food and fruits and cheese, yogurt, more than enough. What did we like: first of all, we were surprised that all the stuff in the room are like new and not so cheap, I mean, a little bit not an older room, good air in the bathroom, good shower, nice toilette, clean. The beds have comfortable mattresses and nice sheets. Can make tea and coffee in the room. The walls are covered in nice paper wall sticker.

We did not have shower gel, but it s not a tragedy

Arrived at Alexandra hotel, our flight was very early so we couldn’t check in however they have a facility to store your luggage for you. The hotel was very clean and looked after. Reception staff was very pleasant and helpful. Great location, 5 min walk from the beautiful old town. Got an upgraded version of our room and was lovely and clean and cleaners came everyday and tidied.

Breakfast was very continental and despite several reviews I’ve seen regarding the toaster machine not cooking through properly it was still the same when we arrived, my partner put his bread through around 8 times before it cooked dark enough, the breakfast was a strange mix of different things, English food, polish food, meats, pancakes and fruits but nothing felt fresh. Room was very comfortable and Cosy however the tv didn’t work, the bathroom had a sewage smell coming from the drains, the mini fridge didn’t get cold but it was plugged in and the Air-con said error and wouldn’t work but we did have big windows to open up to let fresh air in luckily we wasn’t in the room a lot as we enjoyed the beautiful sights of krakow.