The location could not have been better. It is located right in the heart of Krakow's Historical Center. You could see the steeple of the Basilica of St. Mary from my apartment window and balcondy. In addition to the natural lights from outdoors, there was plenty of lights inside the home. You have a small balcony with a chair and small table that was ideal for having collecting my thoughts in the evening. The bed was very comfortable. The towels were thick. The walk-in shower was ideal. There is an electric tea kettle in the apartment. The common kitchen area is equipped with some dishes, toaster, and microwave oven. Take a deep breath and get ready to climb 5 floors to the apartment (without a lift) and enjoy the bird's eye views.

Great location, 10 min walk from train station even with rolling suitcases, view of the St. Mary's towers with the bugler!, but (just) off the main street, so it is quiet. Can't imagine a more perfect spot. Our room had a balcony to sit on, too! Clean and cleaned daily if you want, friendly staff available daily for extra requests.

No pots or pans in kitchenette, just cups, plates and silverware. (Bonus of no smells of bacon in the morning, bust still) a bummer when you rent a place with kitchen. Dismal design of shower, flood every evening. - Popular concept of no walls, common in many modernized hotels, totally hateable. Ugh. Ugh. And yes, 5+ stories without elevator. After a few days your legs get used to it. :-) All in all, I'd go back in a heartbeat, bring a pan, and hoping for a newly installed shower curtain or a glass wall...

The room was incredibly pleasing, fully matching the photos. Everything was neat and well-organized. There's a shared mini-kitchen thought out to the smallest detail where you'll find everything you need. The room was warm, but if someone prefers heat, there's a working air conditioner. We really enjoyed our stay. Many mentioned it's hard to find, but with a bit of effort, you won't miss the hotel. Everything was clear. It's worth noting that it's located on the 5th floor, which didn't bother us at all, but it's something to keep in mind for individual cases.

The apartment itself was very clean and comfortable. great bathroom with shower, central heating and a very nice bedroom with a small couch and tv. The bed was lovely and comfy! *Spotless room and bathroom *Modern design *Close to main square *Cosy and warm in cold Kraków December *Comfy bed and pillows *Great value *good wifi

Only warning would be for people who want to avoid stairs, 5 floor with suitcase

The location is great, right in the heart of the old town. The room is very cozy, the bed is comfortable and has a big TV. The bathroom was huge and had all the needed amenities.there’s also a shared kitchen area where you have a fridge, coffee machine, etc. keep in mind that the building is quite old, we were a bit stressed when we got in but then you get to the Novum house floor and it’s just great! It’s all renovated

For us this was not an issue but the flat is on the 5th floor and there’s no lift

Superb location, lovely balcony, fab shower with nice touch of shampoo etc...and very clean with staff coming in each day of our stay. Safe also in the room, and key fob access was a doddle.

Was a little noisy with other guests using the shared kitchen and yes it is on the 5th floor so definitely not one for anyone with any kind of mobility issues, 40 something here and it definitely challenged me!

great property with awesome value for money and great location in the heart of Krakow! even though there is no staff on site and the property is located in a residential building, the staff was very arranging over the phone and helped us unlock the door thru an app before check in time. also great bathroom and speedy WiFi

simply note that the property is on the fifth floor in a residential building with no lift. it was fine for us but know abt it before

Well, the room as good as described. I was a bit confused with checking in but the lady on the phone was excellent in support. Please, note the property located on the highest floors with no elevator. It might be a challenge if you have a luggage. I hadn’t, donut was fine for me.

Was in a fantastic location room was very clean and comfortable everything we needed

We were on the top floor and the stairs were a killer, was some confusion as we arrived Thursday morning and didn't receive information on how to get into the building or retrieve key from the lock box was really stressed about it but sent a message & received the information a few hours later so all good in the end we had a lovely stay.

Located very centrally, next to a very good milk bar. Clean and modern apartment. Easy check-in and out. Good air-con!

Shower splashes everywhere, could benefit from sliding door between shower and the sink. No big deal as the place was very lovely and comfortable.