The staff are friendly. The rooms are super big compared to most other hotels. The location is excellent. Everything was great and I have no complaints. You don't here the neighbors or anyone in the hallway. Nice soundproofing.

Nothing to comment on. I was pleased about everything.

Room was good with a comfortable bed. Location was excellent, walking distance to many sights and attractions.

Tub switch for shower would not stay off if you were trying to fill the tub (shower would keep coming on). Water for shower was awful - pressure and temperature fluctuated. Shower went from scalding hot to uncomfortably cold.

- Spacious room, clean - Very good location for us (we used metro to move around the city); metro station is 50 m away - A small supermarket (Spar) is located just outside the hotel - Very good quality for soap & shower gel - Nice & friendly staff - Fridge available in the room; air conditionning for hot summer days

- Very small dressing for such a spacious room & 2 people - Old, used furniture - Thin walls, we could hear our neighbours very clear - Breakfast had limited choices and no taste, quite disappointting for a 4-star hotel - Socket plugs unavailable near the bedside table - The toilet's positionning is very uncomfortable, right below the sink - Uncomfortable pillows Suggestions : - improve room lightning - hair dryer could be renewed (it doesn't work well anymore) - bed quilt is too long (when used) and should be adjusted to bed dimensions

Close to the intersection of the metro station. Breakfast is varied. The bedding is changed for a clean one every day. It is well organized to leave your luggage at the reception when you check out. So if you have a late evening flight, you can take a nice walk during the day for a coffee without a suitcase that is impossible to drag around the city streets.

The room and bathroom are very small even for one person. The water pressure on the 9th floor is very weak and it takes 10 minutes for hot water to come. The maids are very noisy when they clean the surrounding rooms and it lasts from 10 am to 5 pm.

Had an excellent stay at Hotel Florida. The location of the hotel was very convenient since the venue for the business event I was attending was across the road in the park. However, it was just as convenient to get to Lisbon city center, the tourist areas and exploring the city since the metro was very close by. The staff were helpful, very professional. The room was great value considering the price, cleanliness and housekeeping very good. Overall, great value and a great place to stay in Lisbon.

No complaints or suggestions, everything was up to the mark for a comfortable stay.

The hotel is located in a quiet area with all amenities available. We really wanted to be able to reach the centre quickly avoiding the noise and this hotel totally did if for us. It is only a 30 minute walk from Chiado and there are plenty of shops and restaurants around. Buses and metro are also two steps away if you don't fancy walking.

Nothing. It was just perfect and met our expectations. Room was on top floor and was a little hot but nothing the air con could not fix!

The room was nice. The bathroom was great. Usually the noise levels are insufferable everywhere, but here it was tolerable, since there was a hall first and then followed the bedroom with a door which could be closed. Everything was sufficient for me (in the Kubrick room) and I enjoyed my stay there.

The windows have gaps in them probably for ventilation purposes, and probably it's nice in the summer, but not in February, especially since some drunk teens are yelling outside on the patio. Other than that, I found that the gym is lacking quite a bit, maybe put up a pullout bar, or something that has multi-functionality. Because a treadmill, a bike and a bench is hardly a gym.

Location and classic decor

Reception staff not too informative at check in. Also note diner on pictures actually not part of hotel

The room size was a pleasant surprise and much bigger than expected. We were in the John Travolta room. The bed was comfortable with nice linens and pillows. Bathroom was nice with good water pressure and basic amenities . Spacious cabinet top with kettle- coffees, teas and a small refrigerator. Same area had a good mirror suitable for getting ready in the morning as it was near a large window so light was good. Breakfast was on 2nd floor but very expensive for us to consider giving it a go. Handy to have a Mc Donald’s across the road for that. Other much nicer restaurants both next door and down the street that we had some lovely dinners.

The staff need to be trained better in hospitality. Why work in the industry if you are not going to put the effort in to even smile or greet your guests appropriately. Staff talking to each other totally dismissive of approaching guests. Asking anything always felt like such an inconvenience to them. Unfortunately this is what let down our review score. Whilst plenty of choice in area for food and a bit of shopping , the area lacked some atmosphere that was found in other areas like Baixa and Chiado.

The hotel has professional staff, who are very helpful and pleasant. First of all, I like a room that is big, because I'm not a fan of small rooms. Hygiene was at a high level, the bed was very comfortable, the bathroom was large. Although the hotel is in an old-school style, which needs renovation, all in all I liked my stay. The feeling of uncertainty, sufficient hygiene and location are for an excellent rating.

The disadvantage of the hotel is that there is a need to renovate the room and paint the walls. So if you expect a modern hotel, this is not the hotel for you.