I liked the location. it is not as busy compared to the downtown area but is still close enough that you can walk to the touristy area. the staff were friendly, nice and accomodating.

the bathroom is a little too small for my liking. also, the place is located beside a restaurant. sometimes you can smell the smoke from the inside of the room.

1) Host sent me video instructions how to open building's door and apartment. Our checkin was after midnight, so it was very helpful! 2) There was a small booklet on the table with rules and tips (how to use electronic in the kitchen, air condition, where nearest markets/pharmacy, etc.). I rarely see hosts making helpful guidelines for travellers, it's impressive. 3) There were coffee capsules, washing powder and bathroom cosmetics. Thanks for that! 4) Washing machine has a dry function! 5) Location is good. 10-15 minutes for train stations Santos and Cais do Sodré (Cascais destination) 6) Air condition in the apartment. July in Lisbon is very hot!

1) Bed doesn't have headboard. It's a little bit uncomfortable. 2) Only 3 hangers in the closet. 3) Drying machine interface and instruction in the booklet are different. It's not even a minus because the booklet is very helpful – thanks again! It was my first time when I used drying machine so it took a time (and google as well) to find out how it works 😬

The apartment was modern, clean and spacious. Our hosts were very gracious and let us leave our luggage in the office and freshen up as we had arrived really early that morning from our home country.

I was a little disappointed that our apartment's living area didn't face the Parliament buildings. We had a view from one of the bedrooms but it would have been nice to face that way from the living area, particularly considering the price tag for the accommodation. Perhaps that should be made clear on the description on the booking form. I also would have expected a fourth chair in the living room. We are a family of 4 and there were only three comfortable armchairs in the living room so the fourth person had to sit on the hard dining room chair. There's enough space to add another armchair for families of four.

Great rooms, very clean and has everything you need for a comfortable stay. Staff were amazing! Very responsive, kind and full of information on the city. Location is good, near some great restaurants and you can literally take a bus or tram from outside the door to get to almost anywhere in the city.

Nothing, all was great.

Hosts went out of their way to make the stay comfortable; Bed very comfortable; Rooms were very spacious and lots of natural light; Good kitchen with all cooking utensils, oven, microwave, induction hob large fridge freezer - very pleased with kitchen even though the coffee machine did flood once; The whole property is very clean; The property is secure with the main gate and the room door code locked; pre-registration was good; However, I had paid via Booking.com but the hotel pre-registration still asked for entering a card detail to guarantee the booking when it was already paid - minor issue and easily clarified; The hotel reception is available on WhatsAppp messaging communication (or a phone) from 8 am to 10 pm; Very good and secure luggage store; I had left my tourist guide book in a nearby coffee shop (Copenhagen Coffee Club) and Anna went there personally to get it from me whilst I was enjoying the sights of Belem Tower - little thing but shows the care they take of their guest. I am very pleased and I would stay here for my next visit to Lisbon. The place is on a main road so the taxi stops at the main gate and then elevator (lift) to your room - avoids the Alfama issues of having to take your luggage uphill or steps.

The location is not exactly central. For us this was ok as it meant that we could stroll to the nearest Metro or rail station enjoying this part of the city and the walk was about 20 min. There are also bus stops right outside the apartment. And then Uber or Bolt is priced very reasonably in Lisbon, a ride into the centre of Lisbon is less than 5 Euros and it becomes cheaper than bus ride when there is more than 1 person in the taxi. The upside of the locality is the restaurant which is 5 min walk - Pau de Canela, by a nice garden.

The apartment had everything that you would want, spacious and clean. Lovely location, great Italian restaurant down the road, supermarket close by and Tram 28 just down the road that takes you around town, better than the hop on hop off bus. Communication is excellent and friendly, met us at the door, and allowed really early check-in. Would highly recommend. Thank you. 🤗

All excellent.

Staff is very friendly and helpful . They really try to support us in every aspect. Christina ,Fernando helped us a lot to find out restaurants ,attractions, places to discover, tips about the city and answered all of our queries with patience and smiling face. They are really amazing. Location of the hotel is also great next to parliament building in Sao Bento. They are very nice cafes, restaurants and gelato shops nearby. Rooms are spacious, comfortable, clean and with modern /new household equipment .Though we did not use them much apart from washing machine, they are all available. Overall we spent great time in the hotel.

Nothing much but can have few recommendations. For long term guests, they must offer more cleaning services , once a week is not enough for sure. In the room we stayed there was no shower cabin so the floor become wet most of the time after getting shower. It would be great also to put hanger for laundry as there is no place to hang them for drying.

Perfect! Everything was perfect. First choice when we go to Lisbon again, which we will. Highly recommended! On our last day the electricity on the Iberian peninsula went off for around 10 hours, we had already checked out but were still storing our luggage there. The staff did everything they could to help us and when it became clear that our flight wasn't leaving we needed a room for the night. They were fully booked but told us about the closest hotel and then insisted that if we had not found accommodation before nightfall we would stay in their lobby, rather than being out in a pitchdark (remember, no electricity) city. Fortunately we found a room (in the hotel they pointed us to) but it was very comforting to have this Plan B in case we had not. In situations like this you find out what people are made of. Thank you so much guys, this is what humanity is like, we hope to see you again ❤️

Nothing, it was perfect!

Spacey apartments. Comfy bed. Good amenities, especially the well-equipped kitchen. Friendly and polite staff. Nice view to Parliament and excellent location in an interesting part of Lisbon, with its own local attractions (Amália Rodrigues house, great coffee/breakfast spots and restaurants like The Folks, O Palmeiral) and still not too far from the centre. Overall, a good experience.

Decently clean but not exactly spotless. Bathroom could use some renovation (lighting, plastic shower curtain). Apart from the wooden table, the interior decor resembled a dental clinic.

Outstanding Security Staff! The security staff at this property truly stood out. He was exceptionally, in absence of reception staff at evening, gentlemanly and incredibly supportive, always ready to provide any necessary information. Charming, sociable, and a genuinely enjoyable person to interact with—his presence added a warm, welcoming touch to our stay.

Parking Value Could Be Improved. While public parking just 200 meters away was reasonably priced at €18, we found the hotel's own parking rate of €35 per night to be disproportionately high. It would offer better value and convenience if the hotel matched its parking fee to that of nearby public options, especially given the short walking distance.