I liked the staff they were very helpful, Nice to have parking available, the breakfast was pretty good!

The room was too small for 2 people and felt awkward, location seemed out of the way, not close to restaurants or shops tho only stayed one night

I brought my nephew and so the pool was a big draw. It was open even though the weather was pretty mixed. Just make sure you wear slippers/flip flops when they don’t have sun umbrellas up as there are loads of holders built into the floor which are easy to trip over - my nephew cut his toe quite badly on a metal one but the reception team were helpful with a first aid kit and directions to the pharmacy. The pool is very warm and we enjoyed spending time here after our days out in the city. We loved the hotel - the team were really lovely arranging us an early check in and a later check out due to our flight times. They were always helpful with any questions or requests. The breakfast had plenty of choice and not too busy when we went. Decent coffee as well! We ate in the restaurant for a quick lunch a couple of times. Nice burger and toasted sandwiches. The location is away from the main sights but in just a short walk you can visit the Botanical Gardens and a lovely viewpoint in the Eduardo VII park. On arrival (after a quick swim!) we took the Tuk Tuk tour - there are various options and the hotel covered 30mins free as well were staying 3 nights. We took a short trip (1hr) through Alfama and up to a great view point. The driver was really friendly and took some photos of us which was lovely. The 24 Tram starts/terminates just round the corner (5-10 min walk) although they don’t seem to run to any particular timetable. But we caught the tram back from the centre a couple of times. It’s not the mega crowded route so we got to ride the tram but without the stress. Also buses went to the same stop. We also found a nice ramen restaurant close to the hotel. It was a really nice neighbourhood (even Ronaldo thinks so 😜). Bolt (like Uber) was super convenient, fast and pretty cheap for other rides to/from the hotel. We never waited more than about 5 minutes or paid more than 10 euro (and that was for longer rides to Belém and Oceanarium).

Only the holders for umbrellas on the floor by the pool. I felt maybe these could have been covered or made a bit more visible. Ok for adults but kids need to be really careful around the seating area because they don’t tend to look where they walk/put their feet so much.

The Lux Lisboa Park team is fantastic! We couldn't ask for anything they wouldn't have given us! We asked for a quiet room so we could relax, and we got it, the balcony overlooked the inner courtyard! There was cleaning every day, the cleanliness was exceptional. The breakfast was plentiful, varied and very delicious. The hotel is in a very good location, a few minutes walk from Praça do Marquês de Pombal square, from where you can travel around Lisbon by blue and yellow metro and many buses. I would like to share another very nice gesture with everyone! At the beginning of our full-day trip to Sintra, something broke in the tour guide's car, so our day started an hour and a half late! The receptionist said that they would compensate us for the delay! In the evening, when we got home, a very delicious wine and fruits were prepared in the room. However, the accompanying card is what really touched us, we have never encountered such a gesture before! Someone from the Team took the trouble to hand-write the apology in HUNGARIAN, our language, FANTASTIC! We will return to Lisbon sometime, but we will only stay here at the Lux Lisboa Park Hotel!

It wasn't like that

The staff were very helpful if you had any questions, needed tips, or needed anything, and were very friendly and chatty. We had a special occasion and the staff had left lovely treats in our room for this which was very kind. We loved the free snacks and beverages in the room too, which made our stay more convenient. The breakfast was very tasty and had a good selection, loved the fresh juices and the pastel del natas. It was amazing to go up to the pool and jacuzzi when it opened at 8am on such a sunny day and enjoy a very calm swim to myself. The reception helped us a lot with rental cars and gave us a discount, and were really helpful with restaurant tips. The location is a bit out of the city centre but we didn't mind the walk in as we could see more of Lisbon. It was around 15 minutes walk to reach it, and if you wanted to reach the main square by the water around 30 minutes. A pleasant and comfortable stay in a modern hotel. Thank you!

The staff was super nice and attentive, the restaurant was very good, the breakfast had everything required and expected from a 4 star hotel, and I enjoyed the rooms being more soundproof than most hotels. The staff also compensated me with a drink voucher in the restaurant regarding some unfortunate events upon the arrival.

I did not like the depth of cleaning each day, there were obvious missed spots. Also, upon arrival, my bed still had hair (scalp and body) on top of the sheets, as well as having sticky surfaces from drinks. Also, the cleaning lady told me that the robes and slippers are in the rooms, and unfortunately they were never there or replenished at all. Finally, the shower cabin has a fancy control for the traditional shower, the ceiling shower and the wall shower - the last one did not work at all. And the water temperature did not have extremes, meaning you could not take a cold shower (which I like but I understand most people don’t want) or hot showers.

Great experience and location, close to Amoreiras and walking distance to downtown if you don't mind walking 15-30 minutes. We booked a premium room on the top floor with easy access to the pool area and gym. We traveled with a small child, and though it was not child friendly in terms of play areas etc., it worked well for us. The breakfast was varied with great service. Staff were very friendly and helpful in reception, at breakfast and in the restaurant, especially the head bartender. It was not peak season so not very busy, which we appreciated. The room was nice and beds were comfortable.

We really did not have a lot of complaints - see all the positives above. The gym could have been larger but works for a few people and is in great condition. We wish the rooftop terrace had been open while we were there. The premium rooms are costly, but we found it was overall good value for money.

Very modern and clean. All staff so friendly and helpful. Not too far to walk to the nearest metro station and shopping centre, but hilly walking back up! Rooms were very clean and the free welcoming mini bar is a nice touch! Breakfast is amazing, everything you need to start off a busy day! Didn’t realise we could have ordered omelette’s, staff need to let guests know! Roof top pool and jacuzzi was a treat after a busy day on our feet, very warm! Complimentary taxi service back to the airport for stays over 3 nights, need to book 24 hours in advance. Ubers very cheap in Lisbon.

Rooms could do with tea making facilities, only a coffee machine and espresso cups available.

We had an amazing stay at this hotel in Lisbon! From the moment we arrived, the staff was incredibly welcoming and attentive. The rooms were spacious, spotless, and modern, providing the perfect balance of comfort and style. What truly set this experience apart was the outstanding service. We were there for my birthday, and without even mentioning it, the staff went above and beyond—surprising us with a bottle of premium cava and a delicious cake in our room. This thoughtful gesture made our stay truly unforgettable. We will definitely be returning and highly recommend this hotel to anyone visiting Lisbon. If you’re looking for exceptional service, beautiful accommodations, and a memorable experience, this is the place to be!

Everything was perfect

We came here for my fiancé’s 40th birthday after having to cancel our other hotel last minute. The staff here were so accommodating and we arrived to some lovely champagne and cake in our room. The hotel itself was amazing and would highly recommend to anyone. The staff were so friendly and welcoming. The hotel isn’t near a lot of things but Ubers are really cheap and easy to get from the hotel. If we visit Lisbon again, we would 100% stay here!

Nothing to dislike!

I stayed in the hotel with my daughter. We really loved being picked up at the airport, and brought back at the end. . We loved the heated pool on the top of the terrace. We used it almost every evening. The daughter used the gym couple of times, and that cute mezzanine space to do some work. Breakfast is great, I would usually start with freshly squeezed orange juice, followed by smoked salmon and cream cheese toast, the waiters were so so friendly and they would bring you the coffee of your choice. The proper coffee was served, which I loved with mini pastel de nata. They also have the room bar and nespresso machine free on the first day, but we only took a bottle of water.

The only thing that we did not like about the hotel was the distance from the city center, or metro, but we already knew that. The only thing you could not tell from the map was the hill. At the end of the day when you are really tired you need to wait for the bus or walk up the hill for 15 minutes. We ordered packed breakfast when we went early for Porto, which was a bit frugal in comparison with what is offered for breakfast at the hotel. Another small detail is that the ventilation in the toilet does not exist.