I really enjoyed my stay at SANA Rex hotel. The staff spoke English very well and they were very friendly and helpful. Even when I was not sure how to get to another city they came to my rescue. The bedrooms were very clean and it had all the amenities that you could ask for inside them. They were fairly large and they were quiet where I did not hear neighbors next to me. The breakfast was absolutely fantastic. It was one of the best breakfasts I've ever had staying at a hotel and it's included in the price. It's fairly easy to get to downtown because it's mainly all downhill but it is a good hike. On the way home at least if you go down the main Street there are park benches that you can take us rest in between your trudging back up the hill towards King Edward II's Park. There isn't a lot of restaurants close by but if you're going downtown there's so many along the way that you can get whatever type of food you want. There is a McDonald's as well as a Burger King fairly close by. All in all I give this hotel a 10 out of 10 and they did a fantastic job in taking care of me and I will stay there again next time I come too Lisbon.

I really can't complain about anything because everything was very good. You're not that far away from the airport and it only cost me 12 euros to get there not including a tip. So overall you're fairly close to the airport but you're not that far away from the train station Orient. So I would have to say I have nothing to complain about it's a perfect place to stay for you and your family.

The rooms are clean and comfortable, the bathrooms are a little small but the view from the balconies are spectacular. The staff are friendly and helpful. The hotel common areas are very comfortable and spacious. The breakfast is very good with lots of hot or continental choices.

If you were looking to spend the majority of your time in the Barrio Alto or Alfama districts you would be required to take a short cab ride or use public transit. The Hop On/ Hop Off bus is conveniently located at the foot of the hill from the hotel.

A Dream Wedding Stay at Epic Sana Pombal My partner and I had the immense pleasure of staying at the Epic Sana Pombal in Lisbon for a week, and our experience was nothing short of extraordinary. Traveling to Lisbon for our wedding, we were looking for a special place that would enhance our experience, and this hotel truly exceeded our expectations. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cherished. They were attentive and friendly throughout our stay, always ready to assist with a smile. In a generous gesture that added to our celebration, the hotel upgraded our room for a minimal additional cost. The room itself was a haven of comfort—spacious, impeccably clean, with breathtaking views and an exceptionally comfortable bed. To our delight, the hotel also provided an extra room on our wedding day for hair and makeup preparations, which was an invaluable convenience. This thoughtful accommodation by the hotel contributed significantly to making our day run smoothly. For those driving in Lisbon, where parking can be a challenge, the hotel’s parking service is incredibly convenient and well-organized. Additionally, the bar at Epic Sana Pombal is a highlight with its wide selection of premium brands and an impressive cocktail menu that caters to all tastes. Our stay at Epic Sana Pombal was a defining part of our wedding week in Lisbon, enhancing our special moments and leaving us with memories we'll cherish forever. For anyone visiting Lisbon, whether for a special occasion or a casual getaway, I wholeheartedly recommend this hotel for an unmatched hospitality experience.

Nothing

The bed was very comfortable, the WiFi was strong, the light-blocking curtains worked amazingly well. The shower had great water pressure, and the air conditioning cooled the room perfectly throughout the night. I slept well. Breakfast was fine and with long hours. This is not a fancy hotel, but it was solid and had everything I need. Good location by the park (perfect for the Lisbon Eco Marathon), and easy to reach with public transport.

Breakfast was fine but not great -- more variety and higher quality food would be nice. Note that it is a long walk to the harbor/city center area. There is an elevator, but it is small.

I loved the breakfast, there were plenty of options. I especially liked the cut fruit selection. The room was OK, it was good to have a hair dryer in the bathroom. Wifi was fast and reliable. The location was nice, the park is well worth the visit!

The whole hotel is a little dated, it looks somewhat worse than in the pictures. We paid more for the balcony room, and the view was nice, but the air-conditioner above us was constantly dripping water down on the railings of our balcony, so you couldn't lean onto the railings to enjoy the view, because you would be wet. The toilet seat was cracked and in my opinion should have been changed a long time ago. On the whole, for the price paid, I expected a little more bang for my buck :-)

The room overlooked the front entry and the park! Bed was wonderful and very nice bedding! The breakfast was wonderful! Very cute hotel! Wonderful area, I walked everywhere from here! I met my tour on foot by the landmarks down the hill by the water where all the tourist area is. I would stay here again!!

The only thing off, was they were out of a lot of the food they offered at the little bar/restaurant in the lobby. I Just went left out the front door and around the block up the hill to this great little pizza place!

The staff were really friendly and so helpful! The breakfast in the morning was lovely, lots of options, there was something for everyone!

It wasn’t a problem for me at all, but if you are going back and forward from the city centre, it is a walk up quite a steep hill to get to, so it is just worth considering if you have a mobility issues, you might need to grab a taxi!

Breakfast with wide variety of food, including lots of pastry, fruit, fresh juice, etc. Rooms equipped with AC, coffee machine.

The hotel location is near the plane traffic route, so there is some noise from the landing planes and you can hear it every few minutes if you open the window. Also, loud door slapping of rooms, which causes noise, if your neighbors walk a lot.

Quiet hotel. Great views from the balcony. Polite, professional staff. Very comfy pillows 😊 excellent balcony. Close to airport and walking distance to main areas. Advice: book airport taxi through booking.com as it's far cheaper with nicer drivers/cars

Bath was very small and getting into shower was a bit of a squeeze. Room was small ISH but adequate.

The location was good, staff at the breakfast was efficient and cleaned tables very quick as well as they filled with food as soon anything got empty. The variety of food at the breakfast was tremendous. They have a bar at the lobby, a wonderfull possibility to relax after a whole day of sightseeing.

Due to the fact that airport is located in the middle of the city we had airplanes coming to landing through the night and it made it difficult to get worthy sleep because we had our windows opened during the nights. It was only one elevator which ocassionally made it difficult to board cause we lived on the 9th floor. During our stay there were some issues with hot water, it came only after 8 o´clock in the morning and we are early birds who woke up at 7.