I have to say that my stay exceeded expectations (I never try to expect anything, so I won’t be disappointed …but this was truly amazing!). From the location, the rooms, the building, the activities and the lovely staff. I really wanted to stay longer and so did all the people I met in the hostel. I stayed in the dorm with 12 beds and there was also a small chilling area with sofa’s in the room! Which I Ioved - the other rooms don’t have this feature. The bed was comfy. The two big windows made it possible to get fresh air and had a really nice view over the city. Really one of the best hostels I stayed in.. definitely in my personal top 3. Would recommend to anybody even if it’s only for one day (but you’ll regret that you only booked a single night).

There is really noting that I didn’t like. The only thing that would make the experience even better would be if there were some more hooks or shelfs near the bathrooms so you can put your glasses and necessities for example.

Centrally located in the Sao Bento train station and the centre of Porto. Easy to find. Absolutely fantastic staff who are ready to help with any inquiry. Great food recommendations. Beds were incredibly comfortable. Showers are great.

A bit noisy with the Rosa Linha metro construction, but that didn’t interfere with sleep or comfort since we were out while the workers were busy.

The staff is very friendly and helpful and they organize cool events! The location is perfect for exploring the city. I also liked the curtains they have for each bed what gives some privacy.

There were no hooks to hang your towels in the room nor in the toilet area - quite annoying. The coffee from the machine e was really bad but it was for free so ok ;)

What a pleasure it was to stay right inside the gorgeous Sao Bento station! Makes arrival and departure so easy. The high ceiling is unbeatable. Unlike ANY hostel in the world!

Everything about this place exceeded my expectations. The rooms are full of character and have a unique historic charm that really sets the atmosphere. I loved that there was a large sofa right in the middle of the room – it made it so easy to relax and chat with other travellers. The bathrooms were spotless, which is always a big plus. The staff were just as impressive. They were incredibly friendly and helpful, offering great recommendations on where to eat and what to see. Their local tips really made my stay even better. I’d absolutely stay here again – highly recommended! They also do social nights which are a great way to meet people and find travel buddies for daily adventures.

There was construction going on outside but there isn't anything the hostel could do about it

Amazing location in Porto, and really cool interior, with high ceilings, the view of the station and being able to see inside the clock tower. Good number of showers and sinks, I liked that the showers and toilets were in separate rooms. The volunteers were super friendly and encouraged you to get involved in events, and I invited us out on their own personal day trips too.

I was at the room at the front and it got really hot and humid during the day, it would be good to have am air-conditioning unit in the room, since sometimes there were night works outside and it was too loud to open the window.

The location right inside the San Bento train station is novel and great to go exploring. The staff are really helpful and there are great daily activities for you to get to know other people, shared meals or walking tours. A really lovely hostel in a great location. We enjoyed the breakfast and the whole vibe of the place. We were using it as a weekend break before starting the Camino. We had a double room, that was a little disappointing that it was a sofa bed/murphy bed that pulled down rather than a room with a bed but was comfortable enough. Just not what I was expecting as 1 person had to sleep up against the wall. Shared bathroom with another room and that worked out ok. We'd stay there again.

Some street noise, but you are right in the middle of the city. The room was really small but we were only there to sleep so not a great issue.

Stunning hostel - the most beautiful one I’ve stayed at for an excellent price. Dorm rooms are spacious with curtains and own space, also had a kitchen facility and beautiful common spaces. The location was perfection, right in the centre next to everything, also conveniently in the train station, although the train noise never bothered me. Also staff were amazingly friendly and helpful, social environment with day/night activities available to join.

Currently there’s construction going on outside the train station which woke me up every morning around 6am 7am and 8am, very very loud drilling, also in afternoon. Once construction is dont it’ll be the best hostel ever, but until then bring your earplugs and noise cancelling headphones

Very nice hostel right in São Bento station. Very convenient for the city and for day trips or onward travel. Also next to TimeOut market for food. Dorms are spacious and comfortable beds with sockets and light/fan. Bathroom and showers new and spacious. Events every evening and very social hostel, so good to make new travel friends.

They wouldn’t let me change my stay from 3 nights to 2 nights last minute after my plans had to change due to the large disruption at Porto Airport. Which I thought was a little unfair.

Second time I stayed at "The Passenger", and for a second time I loved every minute of it! I remember being sceptical the first time when I saw that it's located IN a train station, however, that was no issue at all, I felt safe and comfortable at all times and the trains did not bother me at any time. The hostel is located perfectly right in the centre of the city which makes it the perfect stay to start your exploration of Porto. But what makes The Passenger even greater for me is that the hostel is offering a ton of fun social activities. For instance, during my stay I participated in a local bar tour, karaoke, game nights and a Portuguese dance! I met new friends from all around the globe and had an amazing week!

Not a lot to improve. I feel like the bathrooms could get a better cleaning; like it's not bad or anything, but it could be better. Also, you should not be afraid of heights as some of the bunk beds are above two others.