Localization of this hotel couldn’t be better - it’s next door to St Bento train station and 5 minutes walk to Douro river and St Louis bridge. It’s close to many other attractions and restaurants. We also loved the character of the property - beautiful old tile art, stained glass, gorgeous restaurant with nice authentic features, unusual internal loggias where you could look up all three stairs right to the very top with glass roof, as well as the exterior of the hotel with nice authentic tiling and windows.

Our room had a very small window with no view - we could only see the roofs of the buildings behind the hotel. The room was therefore very dark. Our stay would be complete in a lovely room with big windows.

Nice hotel with pretty facilities and a very decent (for Portugal) elevator. Staff were helpful throughout the stay. Large windows open to allow the sounds of the city and fresh breezes inside. Very nice breakfast room with a wider variety of (included) breakfast options than elsewhere we stayed in Portugal. Location is a short walk to a main train station and lots of shopping and eating venues. Room was pleasantly large considering it is an older building. Is kept up very well though. Room refrigerator very much appreciated.

Policy of not allowing breakfast food to be taken to room (wife is not very mobile).

The hotel is very ol world, extremely well looked after, clean and tidy. The room and bathroom were spotless. The receptionist Joanne was extremely helpful and friendly. The breakfast room was beautiful and the food good. Ideally situated for visiting the sites of Oporto.

It would have been helpful if we had been informed about all the road works outside the hotel No trams. As our room faced the street we were bombarded with noise from the traffic and people shouting in the street below. The street acted as a funnel for sound. There was no double glazing on the windows which did not help.

The location in the heart in the city was great. The room was good-sized, and the balcony with a view of downtown was really nice. The included breakfast made the value pretty reasonable. The toilet was a little dated, but the shower was good.

The construction near the train station spoiled the street view in that direction. Not much the hotel can do, but folks should be aware because it will likely be that way for a while. It was not noisy at night, so it didn't interfere with sleep. It would have been nice to take a coffee from the breakfast to our room. I asked if it was possible and was told "No".

My room was very nice and was the only room with a balcony. Even though the hotel was full, it was quiet. My air conditioner control was broken. They gave me a new one from the reception and when it didn't work, they replaced it immediately. The sink in my room was clogged, I reported this to the reception and went for a walk. When I returned, the bathroom was spotless and the problem was solved, my air conditioner was working. It is a hotel rule to leave the room key at the reception when leaving the hotel. Thus, they ensure security. No matter what time you arrived, at night or early in the morning, there was always someone at the reception to give you your room key. The security of the hotel entrance is tighter for late night check-ins, which allows you to stay safely in a very central hotel in a very touristic place. breakfast was very diverse and delicious. Products were constantly being replenished.

Since my current problems were solved very quickly and cleaning was done every day, I did not encounter any problems that would make me uneasy or unhappy.

Localisaton - close to everythig. Very good value for money. Clean. Nice Portugal tiles. Good breakfast. Comfortable bed except of pillows overstuffed with strange stuffing. Taxis were kindly called by the reception and have always arrived quickly.We can highly recommend this hotel.

We had a "superior lux room". This name was certainly an exageration, but the room was very satisfactory nevertheless and the value for money was was good. There was no towel hangers in the bathroom. There were no eggs for breakfast, but the variety of other food was ok. That is still better than scrambled eggs made of industrial egg powder served in most other hotels around Europe.

The room felt like it had a history to it. You could tell Back in it’s a day it was a very fancy hotel. The staff was so friendly and helpful. The bed was very comfortable. The room was very clean. It had an amazing shower. I would highly recommend this hotel.

The only thing I didn’t like about my room was it didn’t have a regular door. It had a sliding door with an old time key to get in and out.

The hotel let our cycling group of 8 people leave 5 suitcases for 6 days whilst we cycled from Porto and Santiago. The hotel staff were very amicable. On our last day we needed to leave at 7:30am - the normal time for breakfast. I asked for us to have breakfast at 6:50 and was pleasantly surprised when they agreed and laid out a small breakfast.

I booked 5 rooms. Two of them were triple rooms which would have allowed the couples to sleep in separate beds. Only one of these rooms was a triple. The hotel said that this was all they had available but this room should have been pre-allocated. I was booking for 8 people through Booking.com. I missed the fact that Booking.com just allocated 1 person to one of the triple rooms meaning that just 7 people were booked in. We had to pay an extra 20 euros for the extra person though there would have been no change in price if two people were booked in the room.

Absolutely stunning historical hotel, we loved everything: the ceiling in the middle of the hotel, the lobby with tiles, common rooms, the furniture and the architecture. It has real vintage vibe and tells stories of old times. The breakfast was good as well, and the breakfast room was lovely. I guess it’s the last survivor between souless chain hotels and boring predictable “boutique” hotels in the neighbourhood. Should be conserved and kept alive and running no matter what! We will be staying there again definitely.

The Peninsular is in a great location, a minute or so's walk from São Bento station and the Porto Old Town area, which was our main criteria when booking. The room I had (214) was very clean and quiet with a comfortable bed - I had a really good night's sleep every night of our stay. The breakfast is filling and more than adequate with a reasonable range of 'continental' items. The reception staff were friendly and helpful.

Some aspects of the room were a bit tired - for example corrosion on the bathroom wall heater and toilet roll holder. The room was absolutely fine for sleeping in, which is all I wanted it for, but not necessarily somewhere to spend long periods during the day.