Bed was comfortable and room had great black out curtains. Had a room at front and the double glazed windows kept noise out. Had a balcony with table and chairs which was lovely to sit out for for some fresh air and also used the one by reception too for a quiet sit outside. Showers were great. Powerful and easy to control with plenty of hot water. Breakfast was excellent value. Staff were friendly. Location was great. Close to everything. Good little bar right across road and close to lively food court at Time Out Market as well as Dom Luis bridge.

Everything was great. Only improvement would be to add a fridge in room.

The hotel is set in a brilliant location within the city centre only a couple minutes walk from Porto Sao Bento station. The hotel is very clear and modern with the room being very comfortable and spacious, the bed was very comfy. The wifi was excellent and the staff who we interacted with were very friendly and helpful.

The room was a little noisy at times, we often heard other people moving in their rooms and in the corridor. There was a massive leak on our floor from the celling during our stay, however this was dealt with very quickly by the staff and the following day it seemed to have been sorted.

The location is just perfect. It's very convenient for exploring the most beautiful and authentic parts of Porto. The price is very democratic. The receptionists are friendly, polite and helpful. The linen was white and crispy, the room and the bathroom were properly cleaned and had everything needed for a good stay, including a property working shower with hot water. We appreciated the furniture since there were enough shelves to place all our belongings. We also appreciated a kettle and cups. There's Continente supermarket several minutes up the street.

The room feels and smells a little bit damp, probably because of the wet climate of Porto. When the air conditioner is switched on, it improves the situation.

The bathroom and in particular the shower were excellent.The room was cleaned daily to a very high standard.There were shops,cafés and public transport very near to the hotel.The staff were helpful and upbeat.

The room was adequate but very small.There are a lot of construction works on the Porto Metro so it can be noisy if you have the room window open during the day.

I stayed at this hotel last Christmas so very happy to book again for this Christmas. There was a good choice of food for breakfast. All the staff were very kind and helpful., nothing was too much trouble The Gate is a couple of minute's walk from San Bento Station. Both trains and buses are extremely cheap. (Fast trains are expensive) It is a town you can comfortably stroll around. Gaia on the other side of the Douro river has all the port houses you can visit/sample. River trip lovely when you need a rest, Cable car great fun.

Absolutely nothing.

The location was excellent. Right in the heart of the city with shops and restaurants nearby. The staff were very friendly and helpful. I wanted to head to the cinema and the staff were helpful in navigating the location of the cinema and the Metro stops involved. I also had a chance to chat with the Manager that runs the hotel, a Mr Gonzalez, a lovely chap. He took the time from his busy schedule - I am sure- to tell me a bit about the hotel and about Porto which was very interesting. The bathroom and room was relatively big for a single person room and it was clean. Overall a very nice visit.

The hotel was close to a Metro station which helped us get from the bus station to the hotel and, later, travel around the city. There were lots of places to eat and drink close to the hotel. Although a small hotel, it had a 24 hour reception so it didn't matter what time one returned to the hotel at night.

Initially, it was a little difficult to find, despite having a sign over the sidewalk. The entrance to the hotel is a small security door under the sign. The doorway is surrounded by shops, so it can be easily missed.

Perfectly fine for a few days away. Comfy bed and basics of what you need. Good location about 15 min walk to riverfront and only 2 mins from the market and sa bento metro. Several coffee shops/bakeries close for breakfast. Able to leave luggage on last day before late flight.

Room could do with a freshening up of paint and new sealant etc but didn't put us off

It was excellent, the room was cleaned every day, we had the chance to leave our bags to the reception after checking out, before we travelled. The location was absolutely great, 5-6 mins away from a metro station, we travelled by bus from Lisboa to Porto’s Campanha station and the distance between Campanha and the hotel was about 15 mins by only getting the metro for 3 stops and walking a little. It is also very close to a shopping centre, monuments, great restaurants and on a 15min walk from the Ribeira district (from where you can get a cruise tour aprox. 1h)

Great location - in the center of everything and super near to the train station. Reception works 24/7. I didnt really use tv wxcept for checking out programs they have. It was a nice surprise that they had english speaking movies and all that.

The sound proofing is not that great. Streets can get noisy during the night, and the terrace windows are not blocking much of the noise. Same goes for walls. The property had a laundry/ironing listed as services on Booking. However they did not have them. I was happy nevertheless, all of the comments serve as a chance to improve these things to another level.