The employees were very friendly and helped immediately with everything I wanted to know and asked. The room is very basic (like Ibis Budget generally is), but perfect just to have a room for a night. We came back to the hotel after we were at a freezing and raining festival. The hot shower and the bed were a dream after the freezing situation before. Parking is also fantastic. When the parking lot is full, you just park in one of the other parking lots from the other hotels and give the ticket to the reception to validate.

Leaving the highway and finding the right entrance to the hotel was very confusing and we had to drive in circles many times, since we missed it very often. But once we were there, eveything was perfect. The public transport situation is very confusing. There are two busstops directly on the highway which are very hard to reach (which I've never seen). But there is a bus which goes to the music house in Porto. Just ask the emplyees and they will show you where to go. Still, we decided to go by car (which isn't always the best solution in Porto), because the bus situation was already complicated enough (especially during the weekend). Ibis could improve their toilet paper sitution, which feels like blank writing paper.

I really liked how private and convenient the service was. Arriving very late or early morning. Receptionist greeted with a smile. They agreed to give me extra pillow for myself

The room was always extremely warm. I am from the caribbean, my partner from Porto, still felt weird how warm the room stayed and it wasnt clear got to lower the temperature. Cleaning staff, when encountered on the hall didnt look happy. Many scratches on the floor, the hotel should invest on renewing the hotel, restorative maintenance. Sometimes the TV had a twitch, the WC in the room needs better ventilation, would love to get hair conditioner in the shower

Convenient location due to proximity to the motorway for early morning travel to the airport. It was also a convenient taxi journey away to the city centre which we enjoyed visiting before our return flight. The staff were exceptionally friendly and helpful. We enjoyed the free little easter eggs available on reception :)

Nothing as it was the basic accomodation we needed for one night before our return flight back home.

Simple check-in process, friendly staff, parking, accessibility.

Old equipment in the rooms, needs updating. Poor soundproofing and loud noises coming from other rooms generated by basic guest actions like opening the bathroom door. Cleaning staff having loud conversations in the corridor starting early.

welcome reception only took a couple of minites and we were all checked in,Very Very helpful stafe ondered a taxi for next morning early and it arrived prompt and spoke English(perfect).Breakfast was fresh and restaurant clean ,we left fortified and ready for the day.

out of hours servis was by vending machine only excepting payment by card on phones (not helpful for us oldies) ,was told to use other Ibis 50 meters away for any requirments ,not good at 04:00 in the morning.

Great convenient affordable hotel a short taxi ride away from downtown Porto. Good sufficient breakfast included along with happy helpful staff, highly reccommended for anyone on a budget.

Nothing to dislike, great budget Ibis in good location.

I really loved the shower, very spacious and comfortable. The room size was small but decent for a few nights. Beds were comfortable but I asked for a 2nd pillow. Breakfast was nice for the price, for dinner because they don't have a restaurant we went to the other ibis hotel a few steps away and ate really well. The hairdryer can be rented for 10€ then they return the money when you give back the hairdryer. Water, coffee from the machines were 1€ so cheaper than going out. You can walk but it's not easy so we took the bus then the metro and we only took about half an hour into town. If you are 3 people then a taxi is the same price as you would pay for transport.

Nada

Clean and comfortable ideal for overnight stay. It was a little cramped for us - tiny shower and sink actually in the room, no separate bathroom but we expected that for a Budget Ibis. Moved across the road to the Ibis for our remaining 3 nights. Nice breakfast and staff were friendly and helpful. It was a little out of the City centre but a €6 taxi ride took roughly 10 mins depending on traffic

The hotel was very clean and the room had everything you might need to spend a couple nights, very comfortable as well.

Only thing we didn't like were the eggs at breakfast, they tasted like vinegar, but this was just a personal preference.

Helpfulness of Ines the kind receptionist could not be better. Though very basic, the room suited my overnight needs well. Minor problem over charging by Booking.com, being almost 20 euros above the actual on the day price as checked in situ.

See above. Problem not laid at Ibis door.