Great facilities (indoor pool was nice and warm), close to beaches, parks, restaurants etc. also has restaurants in the building so don’t need to leave for a good meal! They allowed us an extra hour for check out and we were also able to check in early.

Price is probably slightly high considering our room was very small. We booked through booking.com and advised we had a 1yr old travelling with us. There was no space for a portacot or anything. Doesn’t bother us because our daughter just slept in our bed but something to consider!

Arrived and told by staff we didn’t have a booking, this caused a lot of distress as we were staying for 10 days! I had to telephone booking.com and they rang the hotel ! I observed this happening to a lot of families during our stay. The staff wasn’t interested in helping and offered no support in resolving the problem. Apparently it was booked in Susan Roberts and not Susan A Roberts, he did admit to seeing the name but NO APOLOGY!! Disgusting!! This was at 10.30, we then waited in a huge queue at 2pm for 30 mins to get our room, finally got in the room at 3pm!

The room was very special. The views were incredible and so was the walk around balcony. Staff we very accommodating and even though we were a bit late to check out that wasn't an issue. Instructions for finding the correct parking and lift were clear and easy to follow and so were The internet connection instructions.

There was a broken glass under the lounge and there was a lot of dirt and dust under it too. The spa didn't work but there was a sign telling us this. Being the Penthouse and the amount it costs to stay in it you would think everything would work and it would be a priority to fix. So on our wedding night we couldn't enjoy a spa.

The reception staff are lovely. The view was wonderful. The gift from The Mantra in recognition of my husbands Birthday was very much appreciated. Alovely touch. It was a nice apartment not large but sufficient.

In general the apartment looked well presented but then on closer look we noticed a lack of attention to detail .. Things like finger mark.s around door handles and the outside of the refrigerator and bin needed cleaning. Cutlery also needed washing before use and a glass bowl had shards of broken glass sitting in it along with dried food marks.

The staff at Reception were amazing. I made an error with my booking date. Even though I booked through a third-party, we got a new room, and got a refund for my error (not untitled). Thank you Mantra 🙏 The facilities were above and beyond our expectations. Food, beverage, entertainment...all within the facilities. It's our intention to return with extended family and base ourselves at the Mantra Twin Towns. We walked about the venue and surrounding streets....It's amazing. Food and entertainment, we didn't even need to leave the facility if we didn't want to. The locals were helpful and friendly too. Definitely a destination, value for money.

The one (1) bedroom apartment is fully functional for either a short or long stay. All utensils and appliances are included. I had reservations about noise etc with the room we were in, as it had the one door for two separate rooms. But this was not an issue. Although you could hear the adjoining room's door close, there was no other sound from that room. The location is fantastic. Literally a minutes walk from the front of the building to one of the nicest the beaches in the world. Leaving the building, to can turn left or right for loads of shopping and entertainment. As this is about my tenth time staying here, I became a member of the RSL club that joins the motel. This is a fantastic club, with great meals and excellent service. Although the motel is situated in the middle of Tweed Heads/Coolangatta, it still seems so quiet and easy to get around. Being based here made it so easy to travel North to Surfer Paradise and Mount Tambourine, or just as easy to travel South to Byron Bay, Ballina etc.

The kitchen floor was a little tacky when walking on it. It did not seem dirty, but just sticky. It was not anywhere near enough for us to make an issue with management about. Very minor issue for us. The bedroom remote had it's moment with working. When it stopped, I did contact the main desk about this, but then called them back after to tell them not to worry as the remote started working again. Again, a very minor issue for us (When I spoke to the people on the desk they were very helpful and were going to organise the remote to be sorted).

We travelled as a family and stayed in one of the apartments in the Harbour Tower. It was clean and spacious with a fully functional kitchen. Our apartment was looking over the pool and putt putt course with amazing views of the ocean too. Very happy with the apartment. The Mantra Twin Towns had so many food options, RSL Club onsite and fun things to do together as a family. Surfers Paradise was a short drive away which was great. All in all, amazing getaway and we absolutely loved our stay. 100% recommend staying at here.

The Mantra is clean and extremely comfortable. Our room had a small fridge, microwave, crockery, cutlery and sink in the entryway. Well equipped bathroom, very comfortable king-sized bed. Easy access to the adjacent Twin Towns club is via a covered walkway on the Lobby level. Follow the signs. The buffet breakfast was $31 pp and had a great range of fresh hot and cold food. Free, easy parking, with different coloured lights to guide you to the appropriate section with access directly to the part of the hotel you are staying in. We followed the red lights to take us to Harbour Tower.

The room was very quiet. Maybe there was no-one in adjoining rooms but I have a feeling the building is solidly built so sound doesn't travel from room to room. If so, that is very refreshing. The location is superb. Central to everything. We simply parked the car for 3 days and took buses and walked.

Maybe the room was slightly smaller than we expected. It was advertised as a studio room but seemed quite small. There was only one chair for instance. Plus a stool. Breakfast costs are high - we found alternatives in Coolangatta. Nowhere does it say that you pay a $200 deposit. We had no problems with that but I can see others might get really upset. You pay it instantly on arrival and then on checking out you are told you have to wait a few days to get it back!!! It's 2024, you can do better.

Tan went over and above to accomodate me on a lower floor due to my vertigo issue. So grateful and it made my stay more comfortable. I just don’t get the whole air conditioning low temps. Seriously it took me 2 days to lower the room temp and every blanket to get warm. The whole building and twin towns club itself is freeeeeeeezing! I’m a Queenslander and my friends were from NSW. We all had the same complaint! 18/19 degrees is (my room was set on 19) is not acceptable!

The freezing cold temps in the middle of summer!