Fantastic apartment, location, amazing gym, large swimming pool, sauna and steam room!!!! We are a family of 7 and wanted somewhere we could cook rather than eat out every night. Kitchen/ living room had a massive table all 7 of us could sit round, 3 bedrooms, 2 toilets/showers and a sofa bed. You are provided with towels. These don't get changed as its more like an apartment than a hotel. (But im sure they would give you more if needed) Great for a large family. Location couldn't have been better. Right across the road from Aldi, and other lovely wee shops- bus stop right outside or train 5 min walk. And could see the beach from our bedroom window. Also 5 min walk away. Complimentary coffee and pastries in the morning were a lovely delight and staff couldn't have been more helpful!! Can't comment on breakfast as we made our own. Opposite hotel there's a beautiful park and play area for kids. St Annes is a gorgeous place especially if you don't want to stay in Blackpool itself. We bought a family travel day ticket, jumped on the 11 bus and then a tram right into Blackpool. Unlimited travel on both throughout the day. Under 20 mins to get there! We can't wait to come back!!! Fabulous hotel, area and such friendly people!!!

Nothing we loved it!

The facilities in the hotel itself were superb. The swimming pool and changing rooms were very clean. The lady on reception was very welcoming. There are plenty of towels in the room.

Both tvs in bedroom didn't work. Doors on a lot of kitchen cabinets were unlevel.Due to this, the fridge wasn't shutting properly. Bits of food etc on the sofa from pervious stay. Rug looks like it had cig burns (rug in the living room) it did look a bit dirty, too. Also, the lighting in the apartments wasn't the best. The cleanliness of the apartment overall wasn't great at all. This is a shame because the apartment is beautiful, but it isn't keeping up the cleanliness and jeneral maintenance. Also, one small minor thing. There is no drain board or tea towel to dry pots.

Everything :) Self catering apartment facilities were spot on for a family of 4 & our dog. Washing machine was a bonus. Very dog friendly. Perfect location for the seafront (2 minute walk around the corner) fantastic modern swimming pool & the changing facilities/showers were immaculately clean. Reception staff were lovely, helpful & friendly. Main shops were a 2 minute walk away and an Aldi was 40 seconds walk over the road so handy for supplies. Free onsite parking which wasn't height restricted and there were always spaces available.

Nothing - Bonus features could have been: Main bedroom was huge, but only had a double bed in, would have been lovely to have a kingsize. A few more hooks in the hallway or on the back of bedroom doors to possibly accommodate coats/towels? More hangers? - 3 wasn't quite enough. Clothes horse - Would have been great to have something we could air our swimming costumes & towels on, especially with having a washing machine insitu. However we didn't ask at reception so may it well have been available to us.

Excellent Apartment - 2 double rooms. Very spacious, modern, both bedrooms en suite, kitchen small but great. TV’s both bedrooms as well as dining area. Parking plentiful. As we having family who live in the area we have stayed in many hotels/apartments in St Anne’s - this has been the best place so far. Pool area also very clean and nice. Gym well stocked - really good stay.

Noise during the night, odd as we were over reception but could hear noise below between 2am-5am, sounded like banging but could have been the tiny stairs used by staff to go to the basement. Shame as the stay would have been perfect without this. Still would stay again though.

The location is great, The beach is literally a 2 min walk away. There is a park opposite as well, handy as we had our dogs with us. There is also an Aldi across the road. Beds are comfy and showers are great. The staff were super helpful and friendly, and they were quick to resolve the few issues we encountered around getting into the apartment and some extra items we needed in the kitchen. Would definitely recommend and certainly stay here again.

One of the rooms we hadn't realised would have no window. The same room also lacked a place to hang clothes like the other two rooms, but we managed to get around this by using the other two hanging racks. There were also a few items we had to ask for in the kitchen that we felt should have been there to begin with, but this was resolved quickly.

We loved the luxe feel of the hotel and the apartments were extremely clean and modern. We loved the location and the fact there was free parking on site. Reception staff were super helpful and really friendly.

The only thing that was an issue for us was the fact that we chose this hotel for the spa and the calm/relaxation side of things being that we were having a night away as a couple. The website does focus on the pool being part of the spa and promotes a relaxing atmosphere. The pool was busy with lots of children as our stay was during half term and there was no ‘adults only’ swim times. After being woken up at 6am by a very noisy family in the room above us to go down to the pool and have it filled with screaming kids wasn’t my idea of a relaxing pool session! I really think having an hour or so set aside for an adults only swim session, especially at weekends or during school holidays would help cater for the guests that have come for a night away without their children!

Lovely building and character. Fantastic location. Pool area very nice. Large spacious apartments. We had an issue at the start with the location of our rooms but this cannot go against HY hotels as the issue was rectified, the General Manager is hands on and an asset to the company. Will definitely return

This is not criticism just a thought to make some improvements. The ground floor apartment living room kitchen area was so spacious with an excellent bay window, additional comfy seating in the bay window would make this much more homely and comfy. You provide excellent facilities eg washing machine, a clothes airer would be beneficial.

Good location for our visit. Good for families who want to cook for themselves or eat out. Pool with free towels an added bonus. Supermarkets, pubs and cafes nearby. Reception staff greeted us on arrival, they were friendly and efficient.The room we had was good and clean, There was washing up liquid and two tablets for the dishwasher. Tea and coffee. Good quality small bottles of shampoo etc in the shower room. Everything worked well in the kitchen, adequate utensils and crockery provided. Room was on the ground floor at the rear of the building which meant it was quiet and away from the road. Good free parking on site and local roads. We would happily stay there again.

The room felt a bit enclosed but perfectly good and comfortable for our short stay.

Staff, especially Maxine, were really friendly and couldn’t do enough for us. Although the pool was closed on day or arrival, Maxine arranged access to a pool at a sister hotel. The pool was only about five minute walk. The continental breakfast (grab and go) had a good selection. One day the croissants were still being cooked and Maxine brought them to our room when they were ready. Had a lovely stay and would definitely stay again. Quite close to Blackpool for day out.

The bed in main room was a bit to firm for us but others may like that. Settee in the living room wasn’t too comfortable and wasn’t really big enough. Seated 3 but there was also a small chair. The room can accommodate 6 for a short visit as there was a bed settee but ideally is more suited to four.

Modern, well presented, staff were excellent and polite, facilities were fantastic and the spa was great. Beds were really comfy and the shower stayed nice and hot for the 4 of us. The photos on booking.com really did not sell the apartment as it should, it was so much more than i thought when booking. Smoe of the woodwork could do with a dusting, skirting boards etc.

Someone had taken food in the pool area and left bits of food all over the poolside, and the sauna needed mopping underneath the seating area as it was thick with dust. One of the TV's was hung terribly, and the blinds did not open at the same timme so were wonky. Small details but they can make all the difference.