The hotel is located in a beautiful area, very quiet. It was within walking distance to shops and restaurants too. Maria welcomed us at the reception, explaining how everything worked, and also recommended a few authentic restaurants. On the next day, Laura was at the reception for checkout. A lovely lady, who helped us check train times to visit Lucca. Maria and Laura, you are amazing! Room wise - Stunning. We stayed at the Cavalieri 2, and something that striked me was how it smelled so clean! Rooms were bigger than we expected. Lovely spacious living room. Very comfortable beds and pillows. The bathroom was warm and very clean. Such a nice balcony with a table and chairs. I had contacted the hotel asking for a bottle of champagne as it was my partner's birthday, and they did it. We also had complimentary wine, coffee, and tea. Breakfast was lovely - croissant; eggs and bacon or yoghurt with granola and fruits, orange juice and variety of coffees. Even after checking out, we were able to leave our bags with reception until they closed! We only stayed 1 night, I wish we could have stayed longer. And just about 10min walk from the tower. We loved the place, it was so much better than expected, and will definitely be back to Palazzo Feroci.

We only stayed here for one night on the final night of our holiday, but it was a stunning hotel. The room was incredibly beautiful and had lots of lovely touches (small bottle of wine and snacks included, bathroom products, yoga mat and small weights). The service was incredible and the staff were really helpful; we contacted them through whatsapp to arrange parking and permits and they made this very easy. The location is excellent, in a quiet street but very central and only 5/10 mins away from the Tower. Would definitely stay here again!

Only had a bath (no shower) which wasn't a problem since we only stayed one night but would have been missing a shower if we had stayed more than one night!

What was there to not like?!! The room was more than spacious and offered a lovely view from all windows. We arrived early and we were allowed to check in then which was really nice. Samanta met us at reception and shared many tips and ideas and made us feel very welcome. There were so many special touches - a bottle of wine in the room and a lovely book to take home (authored by the owner). The bathroom was spotless and the bed was big and comfy. One day, when we return to Pisa, we will look up Feroci and stay there again.

Nothing to add to this list!

An incredible end to our Italian trip. Palazzo Feroci is a beautiful boutique hotel that is very centrally located and has been totally renovated by the owners. Our room (Sansisto 1) was a suite that comprised siting room with dining table, three seat sofa and an arm chair plus dark wood furniture. That led to a coffee area with mini bar and safe. Free drinks. The bedroom had a large open hanging area and comfy bed plus a large TV. The bathroom was the final room which was huge, high ceilings like all the other rooms and a powerful shower. All three rooms were air conditioned and cool when we arrived. We self-checked in, but Maria was on hand to help before hand. We had some difficulty getting a taxi (no Uber/FreeNow in Pisa) as very few came to the rank at the train station. The included breakfast was generous with prompt service. Overall we could not fault our experience, 10/10 for Palazzo Feroci.

Nothing!

The location is excellent, very very close to the tower. The place in itself is a work of art, very tasteful and beautifully decorated. Very helpful staff. Will definitely come back just to spend more time in this hotel (we only stayed for one night).

There were no vegan/lactose free options for the included breakfast (apart from a cup of coffee and a glass of orange juice), it could use just a little bit of diversity in this area. However, this will not deter us from coming back, the place is just too beautiful to not stay in again.

Lovely welcome from Samantha who was very helpful, kind and had a lovely smile. Loved the location and my room was fabulous, quiet and comfortable.

The hair drier did not work properly (no hot air, only cold). After breakfast on my checkout day I was very surprised to be “locked out” of my room (key didn’t work) at 10.01am (one minute after 10am). The lady on reception was not particularly nice and just said “checkout is 10am). I was running 15 mins late and For such a high quality accommodation i would have expected a better attitude and some slight flexibility. I was then really disappointed that there was no option for refreshments on Sunday afternoon (meaning I had to walk around and find food/drink and somewhere to rest whilst waiting for a taxi for my onward journey).

Everything is great,we had the rooms like real chambers from a palace. We had an apartment and our toddler felt free to play between rooms. We went in January and there is no problem with the heat. Very close to the Dome, Botanical Garden, Arno. Good breakfast even if it is not very diversified. Good coffee. We hope to come back in summer. Thanks to the staff.

All I can say is that we are sorry that we left.

Amazing location, within 5 mins walk from the Tower of Pisa and close to many restaurants, coffee shops and grocery stores. Beautifully decorated rooms, with comfortable beds, high quality finishings and very modern bathrooms, with all necessary toiletries provided. Coffee and tea facilities available in the room and a lovely bottle of complimentary white Tuscany wine offered open arrival (really appreciated it!). Our triple room also had a very cozy patio/balcony, just perfect to enjoy the evenings. Paid parking in front of the property, with discount offered by the hotel. Would highly recommend as a charming location from where to visit the city.

Breakfast (included in room price) was quite limited, with fixed menu: hot drink, juice, croissant of your choice and a cheese and ham toast. Scrambled eggs available upon demand for an extra charge of 5€. Overall ok, I would not rate it lower because of this (everything was tasty and sufficient, including the scrambled eggs), but good to know the choice is limited in case you are a fan of more wholesome breakfasts.

Very friendly welcome. Stylish and clean apartment. Very nice breakfast included in the price. A nice bottle of wine in the room on entry. Great location.

I would have given this accommodation a 10/10 but unfortunately the mattress in our apartment was rather lumpy and probably in need of a change (you could feel the grooves of where two people would typically sleep). It was still comfortable enough but the reason for a 9/10 experience instead of 10/10.

The room we were in, the Cavalieri suite 1 was extremely spacious, with a bedroom, a lounge, a bathroom, and a utility room with fridge, coffee/tea making facilities and wardrobe. Air conditioning kept the rooms very cool and was easy to adjust. No outside noise whatsoever and rooms were kept very clean. Bathroom had a fantastic shower! Breakfast was fine. If your breakfast was included in your hotel booking this included a Hot beverage from a long list of choices plus fruit juice. A pastry which included Apple/Crema (custard)/Almond/Chocolate/plain/jam filled croissants, which were excellent. I think you could have had fruit compote and yoghurt with fruit as an alternative. It also included scrambled egg and bacon, with toast. The quality was very good and was more than enough for us. The hotel is ideally situated, in a bustling, but scenic part of the city. Towards the tower, which is five minutes walk away, are lots of touristy restaurants that are to be avoided. Simple rule is to look at starters. If you're paying double figures for simple starters like bruschetta then you're being ripped off. Avoid the top half of the street leading to the tower. Most decent restaurants are located to the left of the hotel via the Plaza Cavalieri, with a multitude of very reasonably priced restaurants and bars within easy access. I think 10 minutes walk was the furthest we had to go for a restaurant. Book ahead if you can, as even midweek the best restaurants are busy. All the staff were a credit to the hotel. The staff at reception Maria,Lorenzo and Samanta were so helpful in every respect.

One slight negative was that the patio in our suite was way too hot to sit out in. This was due to a combination of the weather (which was not the hotel's fault) and the heat created by a very large kitchen air conditioning unit adjacent to the patio. This was a shame, as this was one of the reasons we specifically chose the suite. However, overall, the rest of the facilities dampened the Blow! :)