We loved this hotel. The property is very well maintained the rooms are spacious, spotless, the staff very helpful and the main rooms are charming. The location is excellent for seeing the area. We traveled to so many lovely places by the convenient buses. Alex the assistant manager is an assist to the company. She is attentive and extremely helpful. She helped me on several small personal issues. They are lucky to have her. The rooms were clean expertly by Jaqueline ( I believe that is her name apologies if I got it wrong) We will most definitely return.

Loved the welcome cake on arrival. Our room was clean and smelled lovely. It had balcony doors leading out to a flat roof, this means we could fully open them to get plenty of fresh air in. The bed and pillows were both comfortable. The bathroom was very new and modern and was cleaned to a high standard. It even had anti mist mirrors which was very appreciated as the bathroom, being small, did get misty very quick. Some people in other reviews mentioned it being awkward to get out of the bath/shower. Although, it was a small bathroom, it was perfectly fine getting in and out as long as you kept the door shut and folded the shower door away properly before you tried to get out. In fact, the shower was amazing! The controls and buttons were really intuitive and there was hot water on demand. The breakfast was perfect, we really liked the homemade yoghurt and oat pots. They had a toaster so you can toast your bread exactly how you like it. Also cereals, orange and apple juice, pastries, yoghurts and milk (oat milk available on request). The staff were smiling and attentive and happily ensured the coffees kept coming. We saw three separate girls and all three couldn’t do enough for us.

There wasn’t much we didn’t like! The carpark was right in front of the property and held about 7/8 cars comfortably. But I don’t think that was enough for all rooms. We got a space when we checked in, but it was full when returning from an evening meal at 9:30 pm. HOWEVER, we just parked on the road opposite the property where there was plenty of spaces at that time. Parking there is free from 6pm to 9am, then it turns to 1 hour free parking. When we got up, we just moved the car to the paid car park 1 mins walk from the hotel. It’s £8 for 24 hours. We thought we may have to use this car park so we factored this into our budget. Even with this, the price was still cheaper than comparable hotels in the area.

Excellent breakfast, served efficiently and courteously. The new manager who had just started in post was very impressive, with some perceptive ideas on how to improve the experience of guests. We had a comfortable room, well appointed.

We would have liked a more suitable lounge to relax in the evenings. We understand that that problem is being addressed. Similarly, we had understood from the website that we could have a light meal in the evenings but this was not the case. Again, the manager has already updated the website and re-defined the hotel as bed and breakfast only.

Everything about Victorian House was wonderful. My husband and I traveled there (with our dog) and with my parents for a long weekend away; parents stayed in the main house and husband and I had the shepherd's hut. The shepherd's hut was divine, with its own little back garden looking right onto a beautiful stream - felt much more isolated than it was. The B&B is lovely, spotlessly clean, and Grasmere is a lovely village. Breakfast had a good number of options, all very nicely prepared. I must give extra mention to the team who were incredibly welcoming - especially to Susan who really went the extra mile to be kind to our pup! We'd love to return.

We stayed in the Shepherd Hut and found this such a delight. Lots of privacy and our own little patch outside where we used the fire pit at night. Its so quirky with a nice sizeable bathroom attached. The bed was very comfy and we found the breakfast delicious - plenty top ups provided as well of the coffee. There's also parking at the back of the hotel (3 spaces) if you need them (the parking spaces get taken up fairly early on check-in day (or others are already checked in) so plan this in for your stay) The staff went over and beyond being friendly. The location is very very central. What more could you want!

Nothing

we really enjoyed the continental breakfast as well as the cooked option. I made a request each morning for a custom made breakfast as I don't eat eggs, tomatoes, mushrooms etc. The staff was more than willing to cook me what I required, I will state it was still off the breakfast menu so there was no silly requests. Also the continental breakfast was very good, I must say I loved the home made flapjacks.

We stayed in the little cottage behind the hotel, which where the dog friendly rooms. the only thing I would say is the walls were very thin and we could hear other peoples alarms, as we were on the ground floor you could hear every movement from upstairs.

We booked two family rooms for our sons 40th birthday treat. We had rooms 1&2, and they were amazing. On arrival, in our sons room, there were balloons, prosecco, and a lovely handwritten birthday card. We took four dogs, and we were all greeted very warmly. The dogs were a little noisy, but manageress Mandie calmed them down with a bowl full of sausages. The beds were very comfortable, and the atmosphere and decor were lovely. Breakfast was very plentiful with a good choice of hot and cold food and constant tea and coffee. The homemade yoghurt was great! We had a fantastic time, everyone was super friendly and made our stay very special. Thank you very much.

The only thing we didn't like was having to leave.

The rooms were really nice and well maintained. Our bathroom was also really clean and comfortable. The breakfast every morning was also really good, you always had a nice choice of fresh made breakfast items. The staff was also really helpful and kind. All in all it was a really good experience. The location itself is also perfect. Grasmere is ideally situated if you're looking into a holiday with lots of walking.

Nothing really. The only very minor niggle that we might have is that it would have been nice to have a place with leaflets and/or pamphlets about what to do in the area. We typically like to collect a few and decide what to do based on these. But this is only a very minor point.

We stayed at Victorian House for my partner's birthday and we had such a wonderful time! We arrived early and the team were so welcoming, offering a place to sit with homemade cake and coffee and making the biggest fuss of our dog, it was lovely to see he was as welcome as we were! Our room was perfect; comfy, cosy and recently refurbed We really appreciated the attention to detail; leaving gluten free biscuits on hearing I was intolerant, sausages for the dog, a birthday card for my partner, a full tour of the property so we knew where everything was We stay in the Lakes all the time, and we can honestly say this was one of our all time favourite stays. A beautiful B&B, great location, welcoming team and fab breakfast. Can't wait to come back

we wouldn't change anything

Great location. We only booked a small double but it was perfect for the number of nights we stayed. It was very comfort and had everything we needed for a relaxing stay. Everyone very friendly and welcoming. Breakfast lovely/varied with some added great homemade touches. Nothing was too much trouble, even changing the bedding after husband decided to drop his coffee in bed. Excellent value for price paid. We would return.

The only thing off putting is parking which has deterred us booking this hotel in the past. However this is made clear in the hotel description prior to booking. We always arrive early just to park up and spend a full day there prior to checking in- we were able to park up around the back but we would have had no problem if we had arrived after other guests had started to check out. Alternatively there’s a 24 hour pay/display car park practically next door where you can park at a reasonable £8.50 24 hour cost (good for The Lakes), which we would happily pay if we were unable to park up.