This is a beautiful hotel, amazing location in San Diego so I’m so happy this is where we stayed for 2 weeks. The bed was so comfortable and we had a lovely view of the marina which was nice to look over at from the balcony. We also enjoyed the 2 pools and 2 hot tubs and the tropical feel of the area was perfect. I was pleasantly surprised by the hotel having bikes to hire so we enjoyed those and went to the local cafes.

There was a slightly bad rotten eggs smell from the sink when you ran the tap for the first few seconds and the cleaners ignored mess in the room sometimes e.g didn’t clean the balcony table which became dirty. I’d say be sure to put all used towels in a clear pile or they won’t be replaced with clean ones.

I love the location and being by the marina. There are many creatures and birds around which makes for fun walks. The pool and hot tub are amazing. The restaurant had a good breakfast and the bar had good drinks. Every staff member I talked with was kind and helpful.

I don’t like that coffee pots were removed from the room. The line at the coffee area in the lobby would get long and they only serve coffee until 10 a.m. We also drink coffee in the afternoons and it would be nice to have a hot water option for soup or tea in the rooms. I also don’t like that the tap water and shower drain have a strong musty smell.

The rooms were very clean, through out my week vacation with my younger siblings we manage to get our rooms cleaned daily. The housekeepers who refreshed our room every day through the week did an amazing job! Having two teenagers who loved the coming back to our rooms cleaned, fresh towels, and well made beds after a long day of adventuring San Diego was great! They exceeded our expectations! ALSO LOVE LOVE LOVE how the hotel provided floaties, beach ball and other stuff for everyone to use at the pool!!! My teenagers took advantage of the pool closing at 11pm!! I couldn't get them out the water every night we've been here. Love the views! Love the hotel's hospitality!

I didn't like the PARKING FEES!!!! With free parking just on the other side of the road, literally 100 yards away, I didn't expect to pay such a high amount just to park for a couple hours at night.

This resort is wonderful, and it is so conveniently located in san diego. I love that it's a little hidden gem called Shelter Island. The staff is very prompt with any concerns. Also it's very convenient when having a family that there is a full kitchen in the room. Couldn't ask for a better resort.

We love using the pool and spa facilities my children love to swim. While we were there during the weekend, the pools heater was not on. I would have enjoyed using their pool, but it was a little too cold for my taste. II should have brought it to the front desk as a concern during our stay. On the Monday that we checked out the my children said the pool was hotter but I was busy packing. When I went to check out I asked the clerk if there was a heater to the pool he said yes it was set to 75° or 80°. He told me he would check on why it was cold during our stay. I just hope it works for our next stay.

Love location—walk to restaurants, our patio faced the marina, which we loved. Pool chairs had such fluffy, comfortable cushions—and a fireplace for slightly chilly nights (common to CA coastal towns), we spent our free time there. Room had 4 excellent, full pillows to each bed; huge TV (which we didn’t watch, but TV fans will love it), great views from patio & a walking trail all along the resort. We were surprised how terrific this part of San Diego is, Shelter Island, with food, boats, views, waking to many eateries, etc

Wish we would have requested a top floor for better views!

It was beautiful and the location was perfect. The staff in the restaurant was amazing during breakfast, they were super warm and the service was excellent, but I didn’t feel the bartender was very welcoming the evening before. Being a solo traveler, it’s uncomfortable traveling alone, and awkward at times, and getting the courage to go to the lounge for a nightcap is a bit difficult, so the staff’s attitude is important. He wasn’t rude or a bad bartender, just didn’t get the warm fuzzies. Guess it was the end of his shift.

Beautiful and clean

I am a San Diego native, accustomed to the waterfront of Crown Point. This is a little magical sliver of San Diego that I rarely have any reason to visit, and this location is just a little bit of magic, very close to my family home. Also close proximity to my old haunts in Ocean Beach and of course the airport, which was why I booked here. So to be so close to the urban center but feel completely removed from city congestion is almost miraculously sublime.

I enjoyed everything about the property, truly.

Room was in another building very far away from lobby. Was not offered a driver,golf cart to take me there with 2 large suitcases. Iam a senior and thought is front desk staff (very young lady) should know to offer that and instead she said “oh, you can walk there”. When guests arrive who do not have a vehicle, front desk staff should offer assistance for them when the guest room is very far removed from lobby .

I was super positively surprised by our stay. The location on the little island is perfect, you see ships every day when leaving the hotel and going for a morning run is magnificent. The area has something peaceful. We upgraded to a suite with outdoor area towards the little marina garden and loved the space, the mini apartment and the views. The pool area is very nice as well, facing the marina.

Weird to charge so much (25$) for parking when the public lot across the street is free. Didn’t bother me really though, I just parked on the public lot

I love staying here. it's located in nice quite part of san diego. it's also beautiful. enjoyed walking around and finding new places to eat. we came here for the gator festival and it was not far from the hotel at all. we actually love staying here. we'll be back next year and hopefully get a better room.

hated the location of our room. we've stayed here several times and this time we were on the ground floor on the corner by the marina. couldnt see anything really. we did have the grass area to sit outside and see the boats. I hate being on the ground level with people making noise above us. also being on the corner you heard everything. folks walking and talking loud. I asked for a new room but everything was booked.