The staff were great: super friendly, easy to talk to, and ready to help. The double bunk bed room was nice with a large window. Our en-suite was a nice size and the water pressure in the shower was very strong. Kitchen facilities met our needs with cutting boards, knives and cutlery, pots and pans. The cafeteria hall had some great views on either side and was a good social environment, we bought the breakfast on one of the days and it was pretty good. The games room was a bit small but had all we needed: a pool table and foosball table. Location is very close to Conwy town centre and there were a good number of activities available to us without having to travel too far.

We were only able to open one small window in our room, but we weren't spending much time in there anyway. Didn't find a mixing bowl in the kitchen, so bring your own. Those are the only 2 small downsides tbh

Good location, close to shops, restaurants etc views were beautiful, great value for breakfast with kids eating for £1 with full paying adult. Room was adequate, good value for the price. We just needed an overnight stop in the way to Holyhead and it was perfect.

Carpet could do with changing in the room- had a very stale smell, unpleasant even though window was kept open and room was aired. Could have done with a towel to put on the floor outside of the shower, we paid for towels but didnt get one for the floor. It got quite wet. These are only minor negatives, points of feedback, and wouldn't stop us staying there again.

The staff are brilliant. We were welcomed by Mike, who was very helpful. He made sure we have disabled badge holder spot. The views are spectacular from the room to the terrace to the living room plus the dining hall. We paid extra money for cooked breakfast, which also had continental breakfast included. We were given discounts on one child's breakfast, and it was £1. This definitely made our day. There was a pool table and table football. The kids enjoyed their stay thoroughly. Tourist attractions are at the doorstep. You could walk down to Conwy castle. It was good value for the money we paid. The shower was amazing.

The place is a little run down and needs some renovation. It still doesn't affect your stay and you can still enjoy it. The terrace grass needed trimmed down , only reason we couldn't sit there.

10 mins walk seems a bit far in a small town but it's worth it. It has an observation deck that could enjoy the town view. Spacious dining area, I did buy my own food and enjoy the big glass window to view outside.

Although it's worth it to hike up to 10 mins to the hostel, be prepared for your food so that there is no need to go back to the town centre to do the shopping. Also, not really strong soundproofing, I can hear someone snoozing in the next room, and the kids were running and laughing on the next floor.

This was the nicest hostel I have stayed at. The view was fabulous. The rooms were excellent. They even provide breakfast and dinner for an extra fee and it is good. I recommend the steak pie or the Pesto Pasta for vegetarian choice. The staff is lovely. Very helpful.

This is personal issue: I have a tough time climbing up hills. This property is most definitely up, up, up and down hill. I solved it by using Castle Cabs, who were fantastic.

The hostel was very spacious and although full, never felt crowded. There were lots of different spaces for people to sit quietly or meet up with friends. There was a lift for taking luggage up to the room and the kitchen was very well equipped. The staff were very nice. Location was very close to the town so we were able to walk everywhere, though the walk back is up a big hill! Beds were comfy enough, the duvets were lovely and the shower was wonderfully powerful, though there isn’t an adjustable shower head so might be difficult for short people or children. We didn’t try the breakfast but it was very popular!

Bunkbeds were very squeaky and our two bed en-suite was the size of a box room so there was little space to move or put/store our things (only one small cupboard) when two people were in the room. Four bedded rooms we saw were proportionally bigger…our room would have been better as a single. Bathroom fan didn’t work and no window in bathroom.

My family had a great one night stay here after climbing Snowden. We had a four bed dorm with two bunk beds & bathroom. Nice & clean, beds good, great shower, ample electricity sockets for charging, good heating & decent, hot shower. We didn't use the communal facilities much. However, they did appear to be well kept & there is a nice atmosphere about the place. Friendly, helpful staff both on check-in & check-out.

Nothing, all good.

I was pleasantly surprised, I haven’t stayed in a hostel in years , but was after an affordable night away with 4 kids, I didn’t now what to expect, but it was all great, place was clean, staff friendly, rooms comfortable, amazing views , and lovely breakfast. Kids had fun to so good all rounder

All I think was missing is maybe a vending machine, that you could get a drink or snack out of

Basic but clean room with en-suite bathroom. Great games room and pool table room. Lovely dining area and kitchen with everything you could need for making drinks and hot food. Friendly and efficient staff. Close car parks. Wonderful views from the dining hall and top floor of the building.

All was fantastic, the only thing I could say was that our room was missing was a side board, table or shelf to put things on. It only had some very tiny cupboards on the wall.

After a month staying in hostels all around the country, I can say this is one of the absolute best. The views are great Well stocked kitchen Rooms have good ventilation (very important) Good facilities Lots of common spaces Wifi not too bad Staff extremely helpful

If arriving by foot, get ready for a hike uphill to get to the hostel.