Excellent central location, friendly and helpful staff, with a warm welcome. Great value for money, very clean despite not being the most modern of hotels. Clearly the owners are rightfully proud of what they offer, and deserve to be too.

I very much enjoyed the stay at the hotel and the location was great for to get as it's right inside the city center. Also Simon and Alison were great hosts to great us with pleasure and very welcoming and stuff. The room was good and quite spacious. Also the Tea/Coffee facilities was adequate.

I didn't like obviously the fact my pal and I had to share the same room together but I think it could been my fault as it was important that we didn't fall out feel tension wise as we struggle too get on sometimes due to personal reasons. I felt we needed that space for time apart. I know we came together but it's good not to be at each others nerves.

The en-suite bedroom was clean, comfortable & perfect for me. The lovely team dynamic went out of their way to surprise me with the kindly gesture of sachets of a favourite brand of herbal tea bags, small wee things that are very much appreciated, thank you(caffeine free guest)! It is always rewarding to support small, local family establishments that take a real sense of pride in serving the community either a local, national or international guest(I, personally avoid the big soul destroying hospitality chains). I highly recommend the double en-suite on the ground floor, room 4(one of my long-standing favourable numbers 💯) & therefore can’t fault this specific conveniently placed city centre location literally in the heart of the Welsh capital 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏈🏉

Unfortunately, the shower head is in a fixed static position & has a tendency to get everywhere. Just a very minor inconvenience that isn’t reflective on the good value service that this specific family establishment service provider(practically mop & bucket would be sufficient as opposed to shower curtain which would mean more laundry resources for the hardworking team dynamic).

The location is absolutely excellent for Cardiff city centre. A few steps from many bars, restaurants and tourist points of interest, perfect for our long weekend visit. The hotel itself is clean and pleasant, very friendly staff, the twin room was a good size and the beds were comfortable. Dressing table and surface space was very helpful. Lots of natural light through big windows. You don't carry your keys off the premises but ring a bell to be let in as reception staff are always present. Overall it was a very good stay and I would recommend it and stay here again.

The only downside: The bathroom was a good size, clean and with a full bath but it was impossible to control the water temperature. The shower is connected to the bath and not a separate unit. There are no separate hot / cold taps for the bath, just the shower unit where you apparently control water pressure with one side and heat with the other, but it's only scalding hot and cannot be lowered for bath or shower. There is a warning sign on the wall that the water is Very Hot, and cold water seems only available in the sink. If you are staying here I would recommend getting a tutorial on how to use it, or another room with working temperature control. Me and my friend are both from the UK and had seen nothing like it before.

This is a great location right next to the arena and Cardiff castle.. plenty of shops restaurants and bars. The staff are so friendly and the rooms are spacious.. Easy walking distance to the train station too. We'd definitely stay again. Complimentary breakfast was lovely too. Appreciate the Welsh cakes in the room

With it being on the main strip it was a bit noisy so couldn't have our window open but luckily a fan in the room to keep it cooler. Also the beds were a bit too hard for us. The price for the 2nd night was drastically higher due to the Kendrick Lamar concert being held. Otherwise it would have been great value for money.

Excellent price, fantastic location in the middle of the town with loads of pubs and restaurants nearby. Good cheap breakfast at nearby Wetherspoons as none at the hotel. This was a great choice for us as it gave us a clean bed and an excellent location and we didn’t want much else in terms of a hotel bar, gym etc. We asked for a quiet room but it was still noisy at 6 am with the refuse collection out in the street. To be fair only to be expected when you stay in the middle of town. The room was on the top floor (308) with only a few rooms near to it so we weren’t disturbed by the other guests. But there were a lot of stairs to navigate as there is no lift. The staff were wonderful- all friendly and no waiting for the key. There was someone at reception 24 hours and the front door was locked for security so it felt safe.

Lots of stairs and not the best quality mattress nor curtains which let a lot of light in early morning. But brilliant price and excellent deal

The million-euro question is, can you find an affordable hotel and enjoy a good night's sleep there? The answer is: Cardiff Sandringham hotel! I'm always a little bit worried about this, and was so happy at Sandringham. I requested a silent room and received a room not facing the street. The staff was so lovely and they had upgraded my room because of this. And I cannot believe how well the windows blocked the street noise, even though the hotel lies exactly in the city centre. You are literally able to go shopping and come back or visit the castle and have a break in the room and go back and forth and it is so easy. The hotel is in the middle of the city. The staff is amazing. Everyone was so friendly and they also asked about my day. I really felt like a special guest and they cared about my daily tours and plans. It felt like a warm welcome since I was travelling alone. I really recommend this hotel to any single female traveller. You don't have to take any dodgy roads or dark alleys to get to the hotel. The entrance is on a well lit main street and there are 24/7 shops nearby. The hotel reception is also open 24/7. Yet you can sleep comfortably! If I'm ever back in Cardiff I'd love to stay at Sandringham again.

Can't think of anything. Just the stairs maybe, but everyone's been open about it and it shouldn't be a surprise. The main street is not particularly beautiful and may seem a bit rough.

Very friendly staff, room was lovely and clean. The reception desk is there 24 hours. . Helpful. Was very good and very easy stay

I would say is I am disabled with osteoarthritis and hotel does have flight of stairs going into hotel, I did manage it but did find it awkward. Also shower is inside bath, again difficulty for me getting in and out bath after shower.. I think maybe say about stairs as they are quite steep going up and down, and say about shower in bath. Maybe put a note on website asking if your disabled and can you manage stairs and shower in bath. But other than that ,did really enjoy my stay .

Central location, just minutes from train and bus station. A family run hotel with very friendly accommodating staff. Excellent value for money, we paid £55.00 for a double room for the night. Superb bed linen, very comfy bed making a great nights sleep. Super soft and fluffy towels. Plenty of tea and coffee in the room.

Lovely old building but unfortunately a little dated and tired. Also not suitable for those with mobility issues, lots of stairs, no lift !! We were originally allocated a room on the third floor, but when the receptionist saw the worried look on my face she promptly found us a room on the first floor, and advised us should we visit again to request a room on a lower level. We also weren’t aware that there’s no option for breakfast during the week, only served on the weekends. Although you are in the centre of town, so plenty of choice there.

Easy to find, it’s smack bang in the middle of everything and it was a May bank holiday which meant there were a lot of Stag and Hen party goers. Cardiff is pretty lively and everything is walking distance. They only do breakfast on a weekend which was fine for us. Lovely, charming staff. You get a discount on the car parking at the NCP. It’s a budget hotel in the middle of a capital city so it’s going to be a little rough around the edges decor wise but it was comfortable, quiet enough, had a bath, it felt safe.